Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Hardworking Continuous Improvement Lead offering 5-10+ years supporting Warehouse, Manufacturing, and Janitorial work. Successful in working long hours in challenging environments, and completing tasks such as moving supplies, organizing products, packaging shipments, and buffing and waxing floors. Excellent history of working well with other team members, pitching in to help achieve team goals.

  • Team Contribution
  • Forklift Operation
  • Power Tools
  • Cleaning
  • Hand Tools
  • Sorting
  • Materials Packing
  • Heavy Lifting
  • Equipment Cleaning
  • Lifts 100 pounds
  • Understanding of emergency procedures
  • Material loading and unloading
  • Training & Development
  • Verbal and written communication
  • Detail-oriented
  • Leadership
  • Teamwork
  • Collaboration
  • Multitasking abilities
  • Customer service
Work History
Floor Hand Specialist, 06/2014 to Current
Bark & CoColumbus, OH,
  • Organized work to meet demanding production goals with 100% success rate.
  • Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients.
  • Monitored machinery in operation to identify concerns and make corrections or report complex problems.
  • Demonstrated proper use of equipment to newly hired employees to avoid workplace injuries.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Took on additional shifts during peak work periods to keep projects on schedule.
  • Implemented updated operating procedures for floor sander and buffer machine and adjusted use to increase productivity and longevity.
  • Assessed high-traffic areas and planned flooring layout and seam placement to suit expected traffic patterns.
  • Inspected equipment regularly and kept detailed records of floor cleaning supply inventories.
  • Cleared trash and debris from over 10 rooms and office areas regularly.
  • Quietly waxed, buffed and vacuumed floors in many different organizations.
  • Worked with Ownership to design detailed days, floor maintenance schedules based on floor types and foot traffic.
  • Measured, cut and installed tack-free strips along baseboards or walls.
  • Efficiently prepared job sites by removing debris and setting up materials and tools.
  • Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
  • Coached customers' staff and demonstrated product use and maintenance.
  • Performed cold-calling and follow-ups with leads to secure new revenue.
  • Quoted prices, listed terms and included product information in customer estimates.
  • Addressed each customers' needs and wants to recommend suitable product options.
  • Kept storage areas organized, clean and secure to fully protect company assets.
Inventory Control Specialist, 10/2010 to 12/2013
Potbelly Sandwich ShopNew Lenox, IL,
  • Audited and corrected discrepancies in inventory numbers.
  • Completed physical inventory counts each month.
  • Received, sorted and processed damaged goods with vendors or manufacturers.
  • Unloaded shipments, reviewed merchandise and tracked paperwork.
  • Completed daily logs and reports detailing production data such as volume, materials used and quality assurance results, helping management make accurate operational decisions.
  • Kept all documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Completed daily cycle counts to maintain accuracy of records.
  • Used equipment like forklifts and pallet jacks to move inventory.
  • Recorded information, shortages and discrepancies to keep records current and accurate.
  • Requisitioned materials to restock inventory and obtain goods for box storage and production.
  • Addressed internal supply problems head-on and developed creative solutions to prevent delays and missed targets.
  • Input data in Microsoft Office, Microsoft Outlook, and Microsoft Excel to create updated status reports for quick reference of project progress and deadlines.
Delivery Driver, 06/2007 to 08/2010
Bob Mills FurnitureCity, STATE,
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Updated dispatchers frequently to convey changes such as route issues or weather delays potentially impacting delivery schedules.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Fostered positive working relationships with customers by responding to questions and concerns.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed pre and post-trip safety inspections, recording and reporting any defects and malfunctions.
  • Oversaw product loading to keep items balanced, work efficient and items secure for safe delivery.
  • Verified over 10+ daily deliveries against shipping instructions before delivering to customers.
  • Loaded truck and properly secured items to prevent damage for over 1000 deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
H.S. Diploma: General Studies, Expected in 06/2002
Palo Duro High School - 1400 N. Grant Amarillo, Texas 79107,
: Criminal Justice, Expected in
Amarillo College - Amarillo, TX

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Resume Overview

School Attended

  • Palo Duro High School
  • Amarillo College

Job Titles Held:

  • Floor Hand Specialist
  • Inventory Control Specialist
  • Delivery Driver


  • H.S. Diploma

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