Livecareer-Resume
Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

FISMA certified, Skilled Quality Control Inspector focused on performing appropriate and useful analysis of products and component materials in order to drive quality improvements in manufacturing environments. Creative Salon Owner with a passion for delivering hair artistry and outstanding customer service. Friendly and versatile with proven sales generation and the ability to build lasting relationships with loyal clientele. Expertise in men's and women’s cuts, hair smoothing and relaxing and hair coloring and color correction.

Accomplishments
  • Documented and resolved major damaged product which led to the company not being fined .
  • Achieved high performance praise by completing jobs with accuracy and efficiency.
  • Documented and resolved rejected products which led to less financial losses for the company.
Skills
  • Sound Judgment
  • Critical Thinking
  • Decision Making
  • Attention to Detail
  • Performance Monitoring
  • Time Management
  • Corrective Action Recommendations
  • Information Ordering
  • Testing Data Documentation
  • Operations Monitoring
Work History
Federal Quality Control Inspector, 09/2017 to 06/2021
Penumbra Inc.Salt Lake City, UT,
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Communicated with production team members about quality issues.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.
  • Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Created and deployed best practices to improve efficiency and reduce defects.
Quality Control, 05/2014 to 09/2017
Monarch Casino Black HawkBlack Hawk, CO,
  • Monitored performance and generated reports detailing quality of product and defect rates.
  • Communicated with production team members about quality issues.
  • Completed precise measurements using special tools.
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Noted trends in product quality and functionality to determine problem areas and plan for improvements to processes.
  • Evaluated items to assign grades and marked quality level, rejection status or acceptance.
  • Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
  • Generated and submitted detailed reports to regulatory agencies and company leadership to help drive enhancements.
  • Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
  • Conducted tests and diagnostic procedures using tools such as analyzers, multimeters and power supplies.
  • Located and investigated production concerns and helped management implement corrective actions.
Salon Owner, 09/2001 to 05/2014
Salon OneCity, STATE,
  • Maintained staff records, including work schedules, payroll, and salaries.
  • Oversaw daily salon operations and performed general salon tasks.
  • Put together realistic budgets based upon costs and fees for successfully operating business.
  • Organized employee shifts and took peak times and seasonality into consideration.
  • Maintained daily, monthly and quarterly records of costs and revenue.
  • Achieved sales goals and increased revenue and profits through productive strategy development and organizational leadership.
  • Remained up-to-date on current trends and attended industry trade shows and markets to view and order inventory.
  • Studied market to determine optimal pricing of goods and services and to capitalize on emerging opportunities.
  • Maintained updated knowledge of regulatory changes to adjust business operations accordingly.
  • Built and deployed operational procedures, training programs and administrative systems to handle needs.
  • Trained and motivated employees to perform daily business functions.
  • Devised processes to boost long-term business success and increase profit levels.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Provided financial management through preparation of bank deposits and settlement of sales, returns and transaction reports.
  • Maintained motivated and well-paid sales team by calculating commission payments on time.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Kept all building areas and equipment functional and well-organized to promote business performance.
  • Learned and remained updated on statutory requirements and regulations.
Hairstylist, 09/2001 to 05/2014
Salon OneCity, STATE,
  • Completed wet styling, thermal styling, permanent waving and hair relaxing services.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Recorded notes for future reference, including customer preferences and services delivered.
  • Determined appropriate hair treatments based on conditions and textures.
  • Trimmed, cut and shaped hair and hairpieces based on customer preference.
  • Mixed pigments and used proper techniques to achieve desired color.
  • Counted and documented opening and closing cash amounts daily.
  • Designed individualized plans to assist customers in healing damaged or dry hair.
  • Escorted guests to and from treatment rooms for specialty salon services.
  • Organized sales area and work station to showcase products and boost sales.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
  • Resolved guest complaints about service or style.
  • Completed in-home services for elderly clients unable to travel to salon.
  • Processed payments, entering sales in register for prompt customer service.
  • Serviced high-profile clients with intricate coloring and highlighting techniques.
  • Permed, relaxed and bleached hair for customers daily.
  • Educated customers on products to maximize benefits.
  • Distributed business cards outside of salon to generate new business.
Education
No Degree: General Studies, Expected in
Ohio University Southern Campus - Ironton, OH,
GPA:
Cosmetologist Certification: Cosmetology, Expected in 05/1991
Scioto County Career Technical Center - Lucasville, OH
GPA:
High School Diploma: , Expected in 05/1991
Portsmouth West High School - West Portsmouth, OH
GPA:

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Resume Overview

School Attended

  • Ohio University Southern Campus
  • Scioto County Career Technical Center
  • Portsmouth West High School

Job Titles Held:

  • Federal Quality Control Inspector
  • Quality Control
  • Salon Owner
  • Hairstylist

Degrees

  • No Degree
  • Cosmetologist Certification
  • High School Diploma

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