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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Forward-thinking project management specialist confident in leading team members, managing schedules and coordinating resources. Keeps projects on-track with decisive supervision and quick problem-solving. Persuasive in communicating and negotiating with internal team members, vendors and other stakeholders. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Skills
  • Project Management
  • Performance Monitoring
  • Requirements In Writing
  • Shop Drawing Review Of Structural Steel
  • Reading Contract Documents
  • Detail Oriented
  • Team Collaboration
  • Customer Relationship Management
  • Staff Management
  • Documentation and Reporting
  • Budget Control
  • Cost Analysis
  • Vendor Selection
  • Quality Assurance
  • Verbal and Written Communication
  • Inventory Stocking
  • Microsoft Office Expertise
  • Relationship Building
  • Work Planning and Prioritization
  • Phone and Email Etiquette
  • Deadline Driven
  • People Skills
Experience
2-18-20 to Current
Estimator/Project Manager Team Leader Advance Auto Parts Madison, WI,
  • Forecasted, scheduled and monitored project timelines, personnel performance and cost efficiency.
  • Performed material takeoffs according to contract documents.
  • Orchestrated project schedules by outlining incremental milestones.
  • Maintained project files, books and correspondence in chronological date order for easy access and retrieval.
  • Handled daily email and phone interactions with clients to provide updates on projects and handle issues.
  • Designed models to more accurately predict project costs.
  • Replenished, counted and tracked supplies.
  • Monitored milestones and deliverables to stay ahead of schedules and proactively spot potential roadblocks.
  • Proposed or approved modifications to project plans.
  • Followed SIW best practices, company policies and industry standards with each assignment.
  • Submitted budget estimates, progress reports and cost tracking reports.
  • Protected project budget by tracking expenses and intervening to prevent overpayments or misuse.
  • Assigned work and monitored performance of project personnel.
  • Reviewed shop drawings before sending out for approval, and reviewing before releasing for fabrication.
2-18-16 to 01/2020
Laborer/Steel Fabricator Standard Iron Works City, STATE,
  • Constructed and assembled structural metal components and products.
  • Performed cutting work while adhering to blueprints and design specifications.
  • Measured and marked cutting and bending lines according to instructions.
  • Performed welding, grinding and finishing tasks on fabricated structures.
  • Provided on-the-job training and coaching for new team members.
  • Completed, filed and organized fabrication time reports on completed tasks and products.
  • Operated fabricating machines to bend and assemble metal components.
  • Analyzed engineering drawings to determine required materials and task sequences.
  • Constructed base templates and interpreted construction and engineering blueprints.
  • Constructed structural steel columns, lintels, beams, and miscellaneous items
01/2017 to 12/2019
Sales Teammate The Buckle City, STATE,
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Monitored customer order process and addressed customer issues.
  • Fostered relationships with customers to expand customer base and retain business.
  • Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Created and implemented store displays, promoting sales and growth.
  • Adhered to company initiatives and achieved established goals.
  • Used CRM database to track referral and appointment data.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Collected payments and provided accurate change.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Interacted with customers to understand particular needs and identify products and services best suited to helping in achieving goals.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Helped customers to determine reasonable budget for products and services, highlighting utility of products and convenience and economy of use.
  • Sold various products by explaining unique features and educating customers on proper application or usage.
  • Built and maintained relationships with peers and upper management to drive team success.
Education and Training
Expected in 05/2022
Bachelor of Science: Business
Bellevue University - Bellevue, NE
GPA:
Expected in 03/2020
Associate of Science: General Education
Metropolitan Community College - Omaha, NE
GPA:
Expected in 05/2016
High School Diploma:
Brownell Talbot College Preparatory School - Omaha, NE,
GPA:

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Resume Overview

School Attended

  • Bellevue University
  • Metropolitan Community College
  • Brownell Talbot College Preparatory School

Job Titles Held:

  • Estimator/Project Manager Team Leader
  • Laborer/Steel Fabricator
  • Sales Teammate

Degrees

  • Bachelor of Science
  • Associate of Science
  • High School Diploma

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