Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary
Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented with ability to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Skills
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Experience
08/2019 to 01/2021 Estimator/Marketing Associate/Inside Sales Representative Raymour & Flanigan Furniture | Millbury, MA,
- Obtained bids from vendors and subcontractors to make cost-effective selections.
- Consistently followed up with customers to determine satisfaction levels.
- Leveraged sales techniques and articulated product values to generate new business.
- Formulated proposals and processed work orders by analyzing and calculating measurements.
- Communicated with clients and teammates to gather information regarding projects, schedules and objectives.
- Maintained confidentiality of client and prospective client information, protecting individual interests and business partnerships.
- Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
- Compiled comprehensive lists describing product and service offerings.
- Managed complete database of all files, and contacts.
- Wrote professional business correspondence, set up spreadsheets and created presentations.
- Set up meetings between project members and clients to develop ideas, discuss progress and set goals.
10/2017 to 08/2019 Showroom Manager Associated Bank | Sun Prairie, WI,
- Assisted with picking out such essentials for the showroom.
- Provided insight on the most effective ways to display windows and doors to draw in customers and encourage purchases.
- Kept the showroom clean and maintained neat, orderly product displays to deliver professional appearance to guests.
- Established, enforced and optimized departmental procedures and goals to optimize team performance and productivity.
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers.
- Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
- Organized and updated schedules to optimize coverage for expected customer demands.
- Collaborated with all company departments to ensure cohesive branding and strategic product placement.
- Coordinated and managed event-planning logistics, budget administration and team oversight.
- Coordinated with marketing team to develop and launch promotions and special events.
- Designed contracts, collected fees and booked venues for events.
- Attended and participated in industry events.
05/2014 to 04/2016 Senior Bank Teller Interbank | Stephenville, TX,
- Verified amounts and integrity of every check or funds transfer.
- Maintained optimal financial controls by securing funds and making accurate transactions.
- Met or exceeded sales goals by promoting bank products and services in every interaction.
- Performed basic administrative tasks regarding banking products, including handling phone calls, inquiries and emails.
- Balanced bank's vault with another team member.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Handled cash transactions, balanced cash drawers, performed loan payments and issued cashier's checks.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
- Kept teller window areas clean, organized and fully stocked.
- Greeted and assisted over 50 customers per day professionally and courteously.
04/2012 to 04/2014 TELLER CHASE BANK | City, STATE,
- Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
- Maintained confidentiality of bank records and client information.
- Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings.
- Trained employees on cash drawer operation.
- Adhered to financial services security and audit procedures.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Adhered to regulatory and company security and audit procedures.
- Verified amounts and integrity of every check or funds transfer.
- Reported daily averages and shortages to operations department.
- Delivered prompt, accurate and excellent customer service.
- Balanced daily cash deposits and vault inventory with zero error rate.
- Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
- Processed treasury, tax and loan payments.
- Processed cash withdrawals.
- Examined checks for identification and endorsement.
- Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
- Managed opening and closing times for main branch.
- Balanced daily cash deposits and bank vault inventory with zero error rate.
- Supplied tellers with coin and currency as needed.
- Offered every customer exceptional service levels by remaining friendly and professional during every transaction.
Education and Training
Expected in 12/2010 Associate of Applied Science | Interior Design Harrington College Of Design, Chicago, IL
| Construction Management College Of DuPage, Glen Ellyn, IL
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Resume Overview
School Attended
- Harrington College Of Design
- College Of DuPage
Job Titles Held:
- Estimator/Marketing Associate/Inside Sales Representative
- Showroom Manager
- Senior Bank Teller
- TELLER
Degrees
- Associate of Applied Science
- Some College (No Degree)
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