Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:
I am a distinctive and creative free thinker with a strong technical background in personal computers, computer software and customer support for 10+ years. I thoroughly enjoy acquiring new skills and effectively applying my knowledge to new circumstances and situations. I am seeking meaningful permanent employment in an environment that can utilize my versatile knowledge base.
Adobe, alpha, Architectural Drafting, attention to detail, banners, blueprints, cost reduction, CSS, data analysis, documentation, Drafting, Employee training, fashion, forms, functional, funds, GMP, government, HTML, ISO, JavaScript, JQuery, letters, materials, Mechanical, meetings, Power Point, personnel, presentations, printers, Processes, protocols, Psychology, Quality, Quality Management, Quality Assurance, recording, reporting, Robotics, SAP, Self motivated, spreadsheets, Structured, supervision, Technical support, telephone, phone, time management, troubleshooting, Author
Document Control Specialist; Supervisor Senior Document Control Specialist*Quality System Administrator, 01/2010 to Current
Allogene Therapeutics, Inc.South San Francisco, CA,
  • MasterControl) and Technical support, for MasterControl Users Company wide (multiple Operational Companies).
  • Responsible for the creation of Process Validations and the successful implementation of Process Qualification protocols for the Quality Management System.
  • Design, create, implement, monitor and maintain electronic Value Added Processes (VAP) in HTML and Adobe using JavaScript, JQuery, CSS, Namespace SP.util & tooltips.
  • Actively prepare, participate and lead backroom activities for Audits.
  • ISO, FDA, MDSAP, Internal etc.).
  • Compose and maintain analytical data from the Quality Management System to improve data analysis identify pain points and improve work flow Company wide.
  • Create and Maintain within the QMS documents, processes, templates, users, trainees, courses, document reviews, job codes, organizers, InfoCards, reporting, publishing, packets, data structures, links etc.
  • Update and Maintain SAP Material Masters.
  • Ensure all FDA GMP requirements are continuously met throughout the business.
  • Implement and sustain FDA/ISO Quality Systems programs.
  • Provide effective technical support, training and guidance for the broader organization and functional areas in their efforts to drive product quality improvements, warranty cost reduction, operational improvements and forward model launch.
  • Actively participate in requirements meetings and data mapping sessions to understand business needs in the broader organization (Danaher Business System Kaizens).
  • Engaged in the Engineering change process, helping users usher changes in and throughout the business, while also identifying and circumventing problems.
  • Engaged in CAPA support and resolution activities through creating processes and other means through the company Quality Management System, eliminating the causes of non-conformities or other undesirable situations.
  • Notarize Regulatory registration documentation.
  • Employee training, supervision & development.
  • Author documentation that empowers and enables users globally.
Engineering Document Manager, 01/2005 to 01/2009
American National Bank Of TexasPlano, TX,
  • Structured and maintained records for all engineering documentation using advanced software, logbook and spreadsheets.
  • Structured and maintained a functional alpha numeric library based on area of plant, contractor, and other criteria for all documentation needed by engineers, contractors and plan personnel, improving productivity and easing stress.
  • Retrieved information and documentation expeditiously in response to requests from authorized users.
  • Tracked and audited all materials removed from plant library in order to ensure that borrowed files are returned and in order.
  • Created and received transmittals as well as maintained correspondence between engineers, contractors and plant personnel.
  • Examined documents, such as blueprints, drawings and specifications to verify completeness of review and validity of remarks.
  • Conferred with document originators and engineering liaison personnel to resolve discrepancies utilizing many mediums.
Mortgage Loan Opener, 01/2003 to 01/2005
East Penn Mortgage CompanyCity, STATE,
  • Worked with appraisers to obtain property abstract, survey and appraisals for properties being bought, sold or built in a timely fashion.
  • Compiled, verified and organized application information from Loan Officer before sending it to Loan Processor.
  • Answered the phone and transferred calls to appropriate staff in multiple locations.
  • Typed letters, forms, checks and other documents used for collecting, disbursing and recording mortgage principal, interest and escrow account payments.
  • Kept records and distributed funds to construction companies in accordance to Construction Agreements.
  • Created Power Point presentations, banners & giveaway items for multiple projects.
  • Maintained, serviced and instructed the use of multiple Ricoh printers.
  • Notarized documents needed for mortgages including loan note, riders, identification paperwork, disclosures, and any other lender or government required paperwork.
Volunteer Administrative Assistant, 01/2002 to 01/2002
Riverfront Community Family CenterCity, STATE,
  • Answered phone and directed calls.
  • Mentored children.
  • Painted faces at AID's walk in Allentown.
Administrative Assistant, Sales Representative, 01/2001 to 01/2002
Hospitality Marketing Concepts, IncCity, STATE,
  • Answered phone and directed calls for three offices.
  • Sold membership packages via telephone to professionals on behalf of an array of reputable hotels from around the country.
  • Maintained order and cleanliness for all three offices including kitchen areas.
Diploma: , Expected in
Lincoln Technical School - Allentown, Pennsylvania
GPA: CompTIA A+ preparation course 4.0 Executive Director's List Award
CompTIA A+ preparation course 4.0 Executive Director's List Award
: , Expected in
Lehigh County Community College - Schnecksville, Pennsylvania
Psychology Classes Completed
High School Diploma: , Expected in
Allentown Central Catholic High School - Allentown, Pennsylvania
: Graphic Arts, Commercial Arts, Expected in
Lehigh County Vocational Technical School - Schnecksville, Pennsylvania
Mechanical and Architectural Drafting/Computer Aided Drafting Vocational Industrial Clubs of America Minors: Robotics, Computer Aided Manufacturing Graphic Arts, Commercial Arts

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School Attended

  • Lincoln Technical School
  • Lehigh County Community College
  • Allentown Central Catholic High School
  • Lehigh County Vocational Technical School

Job Titles Held:

  • Document Control Specialist; Supervisor Senior Document Control Specialist*Quality System Administrator
  • Engineering Document Manager
  • Mortgage Loan Opener
  • Volunteer Administrative Assistant
  • Administrative Assistant, Sales Representative


  • Diploma
  • High School Diploma

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