director of safety and loss prevention resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Executive Profile

Ambitious management professional who creates strategic alliances with organization leaders to effectively align with and support key business initiatives. Builds and retains high performance teams by hiring, developing and motivating skilled professionals.

Skill Highlights
  • advanced computer applications
  • security and facility systems administration
  • departmental management
  • team building (coaching and counseling)
  • security, safety, LP planning
  • risk management
  • OSHA/safety compliance
  • public speaking
  • budgeting
  • internal/external theft investigations
  • personnel training
  • interviewing/interrogation techniques
  • extensive leadership experience
  • strong communication skills
  • business operations expertise
  • human resources support
  • budgeting expertise
  • Employee relations
  • Self-motivated
  • Customer-oriented
  • Self-motivated
Core Accomplishments

Staff Development:

  • Launched well-received program of professional development courses for all staff.
  • Mentored and coached employees resulting in a 42% increase in productivity.

Project Management:

  • Initiated loss control and shrink reduction strategies which resulted in less than 1% of inventory losses.

Human Resources:

  • Spearheaded new employee screening/background interviewing to increased retention/reduce dishonesty.
  • Reduced employee accidents/workman's comp claims by developing effective training/awareness programs

Operations Management:

  • Developed product protection strategies to reduce shrinkage/trained employees to prevent direct/indirect loses
  • Handled all functions related to safety/asset protection/physical security for all past and present employers.
Professional Experience
Director of Safety and Loss Prevention, 11/2011 - Current
G4s Fredericksburg, VA,
  • Accountable for asset protection, safety and the physical security of the business.
  • Directly advise the senior vice president and other top officials on all security related matters.
  • Spearheaded grand opening of new business complex, resulting in a 48% increase in revenue.
  • Hired, managed and trained a team of 25 asset protection associates.
  • Strengthened business by leading implementation of shrink reduction and safety awareness programs.
  • Accountable for performance evaluations, recognition/disciplinary actions and staff scheduling.
  • Accountable for the administration of company's building automation, fire protection/security systems
  • Accountable for the development and implementation of the emergency evacuation plan
  • Develop and award RFPs for security, safety, facilities and maintenance
  • Client contact for the security contract service provider
  • Liaison to all local, state and federal authorities on behalf of the company
Security Account Manager, 09/2009 - 11/2011
Spreetail Nevada, MO,
  • Accountable for hiring, training, staffing, scheduling, client services, and problem resolution.
  • Spearheaded improvement of all security performance
  • 35% increase in dishonest employee apprehensions and prosecutions.
  • Managed team of 45 security and loss prevention officers.
  • Provided direct support to client and enforced all business initiatives and standards.
Safety and Loss Prevention Manager, 05/2004 - 09/2009
Leidos Jacksonville, FL,
  • Accountable for the prevention of loss and safety of a high volume retail business (65 million annually).
  • Managed team of 16 loss prevention and safety professionals.
  • Spearheaded cross-functional initiative to achieve below 1% shrink results.
  • Reduced number of employee and customer accidents by 34%.
  • Strengthened company's business by leading implementation of team development and awareness.
  • Enforcement of policies and procedures.
  • Detection of dishonest customers, employees and vendors.
Senior Security Manager, 06/1999 - 09/2004
Merck-Medco Pharmaceuticals City, STATE,
  • Accountable for all physical security related concerns to include emergency response and apprehension.
  • Security representative for the company's Six Sigma project management and startup team
  • Project lead for installation, commissioning, and quality assurance for fire protection/security systems
  • Security SOP development and implementation.
  • Hired, staffed and trained security personnel to function in new facility.
Army Staff Sargent/Military Police Patrol Supervisor, 05/1988 - 06/1999
US Army City, STATE,
  • Army Reserves and Active Duty
  • Served overseas in Germany; completed two tours of duty in Bosnia Herzegovina.
  • Lead combat patrols, security escorts, RECONs, and weapon confiscation missions.

Associate Professional: University of Maryland Europe

  • Taught 2 college courses to soldier's while deployed in Bosnia; received excellent reviews.

Police Patrol Supervisor: Baumholder, Germany/Ft. Hood, TX

  • Supervised the day to day police patrols and emergency response operations on base.
Professional Development
Masters: Criminal Justice/Security Management, Expected in
University of Phoenix - Phoenix, AZ
Status -
VA Police Officer Certification: VA Police Academy, Expected in
Cardinal Criminal Justice Academy - Salem, VA
Status -
Advance Training: Advance Interviewing/Interrogation, Expected in
Wicklander/Zulawski - Parsippany, NJ
Status -
Bachelors, Administration of Justice and Military Science: Criminal Justice, Expected in
Virginia State University - Petersburg, VA
Status -

Physical fitness coach and trainer (specializing in optimal health and mental clarity), Advanced computer applications (Word, Excel, Power Point, Adobe: Photoshop, Premiere, After Effects, Muse, etc.) Employee coaching and counseling, Client services, Sales, Team building, Loss prevention and safety planning, Shrink reduction, Internal and external investigations, Problem solving and resolution, Project management (Six Sigma - Green Belt), Public speaking, Risk management, OSHA Compliance, SOP development and publication, Wicklander/Zulawski advanced interviewing and interrogation techniques, Security systems application, commissioning and administration.

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Resume Overview

School Attended

  • University of Phoenix
  • Cardinal Criminal Justice Academy
  • Wicklander/Zulawski
  • Virginia State University

Job Titles Held:

  • Director of Safety and Loss Prevention
  • Security Account Manager
  • Safety and Loss Prevention Manager
  • Senior Security Manager
  • Army Staff Sargent/Military Police Patrol Supervisor


  • Masters
  • VA Police Officer Certification
  • Advance Training
  • Bachelors, Administration of Justice and Military Science

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