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director of food and beverage resume example with 20+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

Successful professional qualified by over forty years of visible achievements in the food service/hospitality industry. Offering a tradition of performance excellence, reversing distressed operations, enhancing visibility in market place and generating high-dollar profits. Forward-thinking leader with analytical and critical thinking skills to solve all types of routine and complex business problems. Versed in planning daily operations. Skilled at successfully overseeing staffing and inventory management. General Manager with winning attitude and desire to deliver exceptional dining experience.

Skills
  • Staff Leadership
  • Documentation and Recordkeeping
  • Scheduling Staff
  • Employee Performance Evaluations
  • Labor and Overhead Cost Estimation
  • Profit Optimization
  • Recruitment and Hiring
  • Money Handling
  • Delegating Assignments and Tasks
  • Problem Solving
  • Relationship Building
  • Menu Pricing and Writing
  • Problem-Solving
  • Inventory Management
  • Menu Development
  • Reliable and Responsible
  • Written and Verbal Communication
Experience
Director of Food and Beverage, 06/2022 - Current
Fisher Island Club Miami Beach, FL,
  • Managed food service sales, costs and budget administration to keep operations in line with financial targets.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Produced detailed documentation to outline potential worker issues.
  • Executed hands-on preventive maintenance and repairs to keep equipment functional.
  • Followed proper food receiving, storage and preparation techniques to maintain ingredient and dish quality.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Added new menu options by consulting with talented chef to develop new recipes based on local, seasonal ingredients.
Managing Partner, 04/2006 - Current
Darden Restaurants, Inc. Oxnard, CA,
  • Full service catering service in Niagara county
  • Full service catering for the past 15 years, serving many venues throughout Niagara county
  • Skills: Organization, time management, payroll, scheduling, client relations
Department Manager, 12/2007 - 06/2022
Getgo Whitestown, IN,
  • Living Who We Are values by caring about the wellbeing of every person, having high standards as a way of life, making a difference in the communities we serve, respecting and listening to others and making decisions that benefit our customers
  • Customer service experience, in a bakery, food service, grocery or retail setting, Developing others by providing encouragement to folks to take on tasks that challenge them and align with their personal career goals while holding frequent development discussions using performance and career development tools to coach employees who need help and further development, Demonstrating an ability to manage others by working with employees to set and achieve goals, rewarding performance while exercising courage when providing honest, timely, and actionable feedback, Control inventory levels and expenses such as payroll and shrink to impact bottomline contribution (profit) for the department, Work towards continuous improvement to encourage change; find ways to increase profitability and productivity; and improve processes, products & customer service in the department(s), Use data analysis, wisdom, experience, judgment, and past actions as well as input from other sources for decision making, always considering the impact on customers, sales and contribution (profit), Maintain a safety focus by ensuring safety standards are followed, teaching safety practices to employees, looking for ways to improve safety, solving safety problems, and looking for ways to exceed safety standards and reduce risk potential, Practice proper ordering techniques to complete orders by deadlines and participate in inventory process to ensure items are available to support merchandising programs and product promotions, Exhibit merchandising skills by attractively displaying products considering seasonality, crossmerchandising opportunities and corporate programs with the aim of educating and enticing customers, Assist with meal preparation and planning by providing customers with proper serving guidelines and recommending correct cooking techniques, helping to make great meals easy
  • Skills: ordering, inventory, scheduling, training, team building, holiday planning, multi-tasking
Owner/Operator, 04/1991 - 02/2005
Lineage Logistics Arlington, TX,

  • Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
  • Kept records for production, inventory, income and expenses.
  • Analyzed financial statements and trends to manage cash flow and make business decisions.
  • Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
  • Managed operations budgeting, accounts payable and accounts receivable and payroll.
  • Direct sales and profitability of full-service pizzeria and generating sales of up to $650k in annual sales
  • Extensive profit/loss experience in standardization of portions and implementation of labor cost controls, document end of month, daily, and weekly transactions;prepare weekly payroll
  • Recognized for cultivating long term, stable staff with team-player philosophies;credited with increasing revenues 110% over five years by increasing customer base and average check sales
  • Implemented Employee of the Month, incentive chart with rewards program, and directed monthly employee meetings
  • Skills: Quickbooks payroll, inventory, ordering, scheduling, bookkeeping, accounting
Education and Training
College Coursework Completed: Business Management, Expected in 01/1988
-
Niagara University - Niagara Falls,
GPA:
Status -
Activities and Honors

Niagara Chamber of Commerce

American Cancer Society Volunteer

Barker Business Association

Newfane Business Association

Business of the Year

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Resume Overview

School Attended

  • Niagara University

Job Titles Held:

  • Director of Food and Beverage
  • Managing Partner
  • Department Manager
  • Owner/Operator

Degrees

  • College Coursework Completed

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