developmental shift supervisor resume example with 20+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary
Dear Hiring Manager, Please accept this letter and attached résumé as my application for the position of Maintenance/Controls Supervisor advertised on the on-line Indeed website. My educational background, extensive experience in manufacturing, and industrial automation make me an excellent candidate for the position. Currently, I work for Jonson & Johnson Vision Care, Inc. in the Manufacturing Department. As of 2013, I have been working in the capacity of Process Technical Lead (PTL), managing and supporting 19 production lines with 38 technicians in a high-speed production environment. I have the leadership skills, and qualities necessary to be successful as a Maintenance/Controls Supervisor: strong leadership, sound judgment, creativity, and substantial analytical and troubleshooting experience. Some of my best attributes are upholding a high level of accountability, work ethics, and integrity. Additionally, I interact productively with people from diverse backgrounds, and have a career history of achieving organization goals in a timely manner. I am excited about the possibility of contributing to the continued success of your organization. I would welcome the opportunity to meet with you, and discuss how my education and abilities might best be employed.
Core Qualifications
  • Ability to read, interpret and work from blueprints, instruction manuals, technical manuals and manufacturer's handbooks.
  • Electrical experience from 24 VDC-480 VAC.
  • Proficient in the use of Microsoft PowerPoint, Word, and Excel.
  • Competent in the use of APT (application productivity tool) a program used for Siemens Programmable Logic Control Unit (PLC).
  • Special Matter Expert (SME) in process and manufacturing of contact lenses, automated servomotors, and Steam Sterilizer used for the sterilization of contact lenses.
  • Current in J&J Vision Care Inc. electrical certification.
Developmental Shift Supervisor, 01/2008 - 01/2009
Cemex Usa , ,
  • Assigned to "D" team as a night shift supervisor, responsible for accomplishing safety compliance product quality, yield, production goals, ergonomic compliance, environmental and GMP requirements in a FDA, ISO, BSI controlled environment.
  • During the shift, monitor any potential quality events to ensure technicians properly bookend, document, and follow the appropriate procedures to be compliant with auditing agencies.
  • Ensured all 3GT manufacturing department personnel were up-to-date with their Compliance Wire (Training) assignments, if delinquent I would communicate with a cordial reminder e-mail.
  • Participated in bi-weekly staff meetings to conceptualize the operations in 3GT manufacturing department to discuss best practices for improving our business.
  • Acted as a driver for continuous improvement, utilizing KPI, SPC and CMMS tools as indicators for equipment reliability and failure.
  • Cultivated team environment, promoting company credo values to achieve/exceed department goals.
  • Department Special Achievements.
  • Special Achievement Award (Encore) for improving efficiency on Tam 4 by 20%.
  • Production increased by 9000 lenses/shift.
  • Special Achievement Award (Encore) for increasing Intrinsic Process Capability (IPC), hourly numbers to the machines loader on Tam 15 by 15%.
  • Special Achievement Award (Encore) for 3GT ERGO Sustainability.
  • This Project centered on creating/updating all EGOP/SGOP records in the 3GT manufacturing department.
  • Operation Department Projects.
  • Improved design on a leaky saline dose carts used on all 19 Tokyo Automated Machines (Tam).
  • Assemble and managed a team of technicians to install the new and improved unit on all Tam machines including machines in Ireland.
  • Saved the company thousands in parts and downtime.
  • Designed a lockable cutoff switch (double pole double throw switch) to minimize down time when knifing (removing machine power) the production machine for replacement of damaged heat seal dies.
  • Assembled and managed a team of technicians to perform installation of the lockable cutoff switch on all Tam machines.
  • Minimized downtime by 25 minutes per occurrence.
  • Redesigned in Zone 4 a clogging and inefficient Hydration Drain System.
  • Worked with design engineer on specifics of the design.
  • Submitted CR for approval and installed units on all Tam lines in a timely manner.
  • Downtime went from 30 minutes to 5 minutes.
  • 30 minutes of downtime cost an average of 2,500 lenses.
Process Technical Lead, 01/1994 - Present
Johnson & Johnson Vision Care Inc City, STATE,
  • Manage manufacturing production floor, 38 technicians and 19 automated lens manufacturing machines.
  • Monitor all aspects of production flow, identifying, prioritizing, and taking corrective action to situations as they arise.
  • Technical expert in lens manufacturing machine process and controls.
  • Quality event investigator, perform root cause problem solving, correction and documentation in Computer Maintenance Management System (CMMS) used for auditing agencies.
  • Completed installation, operation and process qualification (IQ, OQ and PQ) on Tokyo Automated Machines (TAM), use for the production of a class II & III medical device.
  • Use of Resource Tracking System (RTS) to manage overtime, vacation and absences of employees.
  • Facilitate morning planning/production meetings with various departments to mitigate Safety, Quality (VIBES NC's Events), Overall Plant Performance (OPP), Production Line Key Performance Indicators (KPI), and address any other information that could have an impact on production.
  • Perform QA audits review, and discrepancy reports for submission.
  • Promote cooperation between departments to solve complex pneumatic, electrical, mechanic and software issues on all production machines.
  • Manufacturing Intelligence Team Trainer.
  • Developed and trained new technicians in the operation, maintenance, and repairs of manufacturing equipment, ensuring correct procedures were followed for compliance with Regulatory, FDA, ISO, and BSI standards.
Plant Maintenance Mechanic, 01/1993 - 01/1994
City Of Jacksonville Beach City, STATE,
  • Conducted inspections, repairs, and maintenance on plant facility equipment such as pneumatic system for chlorinators, pumps used for distribution of potable water, electrical motors used for pumps, valves, fittings, and backup emergency diesel generators for loss of power.
  • Ensured that our water quality complied with the Environmental Protection Agency (EPA) and the Florida Department of Environmental Protection (FDEP) regulations by monitoring levels of chlorine leaving the water plant.
  • Conducted comprehensive monitoring, testing, and calibration of potable water equipment, which included pH level and chlorinator adjustment to State specification.
Boiler Technician Steam Power Plant Operator, 01/1987 - 01/1991
United States Navy USS SARATOGA , ,
  • While stationed on board the USS Saratoga aircraft carrier (CV-60), performed operation, installation, maintenance, and preservation on 1200-PSI Babcox & Wilcox boilers and related auxiliary equipment.
  • Worked on steam catapults, mechanical, hydraulic, and pneumatic systems used for launching aircrafts off the flight deck.
  • Performed calibration on all engineering space instruments, maintained all documentation related to calibration for all machinery spaces.
  • Appointed catapult shop-training supervisor, trained and maintained training records for all 12 catapults steam personnel.
  • Honors and Awards.
  • National Defense Medal, awarded to members who served during a period of "National Emergency".
  • South West Asia Service Medal (W/2 Bronze Stars), awarded to members who served in the Persian Gulf War, (Operation Desert Shield/Desert Storm).
  • Navy Unit Commendation Ribbon, awarded for action against the enemy during Desert Shield/Desert storm.
  • Navy Good Conduct Medal, awarded for creditable above-average nature in professional performance, military behavior, leadership, military appearance and adaptability.
Bachelor of Science: Social Sciences Business Management Sociology, Expected in 2016
Jacksonville University - ,
Status - Social Sciences Magna-cum-laude) Business Management Sociology
Associate: Electronic Engineering Technology, Expected in 1986
San Juan City College - Santurce, PR
Status - Electronic Engineering Technology Suma cum laude
Control Logix Fundamental and Troubleshooting: , Expected in 2015
Johnson & Johnson Vision Care, Inc. - Jacksonville, FL
Status -
Industrial Automation Maintenance Course: , Expected in 2008
Florida Community College - Jacksonville, FL
Status -
SIMATIC 505 PLC's Maintenance and Programming Course: , Expected in 2002
Control Corporation of America - Johnson City, TN
Status -
Programmable Controllers Course (PLC): , Expected in 1994
Florida Community College - Jacksonville, FL
Status -
NAVSEA FCA School, FTC - Mayport, FL Calibration Course: , Expected in 1990
- ,
Status -
Engineering System Course Steam power plant maintenance & operation: , Expected in 1988
Service School Command - Great Lakes, IL
Status -
Professional Affiliations
APT, Agency, auditing, Automation, backup, blueprints, boilers, BSI, bi, Calibration, Computer Maintenance, continuous improvement, documentation, e-mail, engineer, Environmental Protection, FCA, GMP, instruction, IQ, ISO, leadership, Logic, machinery, mechanical, mechanic, meetings, Excel, Microsoft PowerPoint, Word, Navy, OQ, personnel, PLC, PQ, problem solving, Programming, Quality, QA, read, repairs, Safety, Siemens, SPC, specification, supervisor, switch, technical manuals, Trainer, Troubleshooting, Vision, water quality

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Resume Overview

School Attended

  • Jacksonville University
  • San Juan City College
  • Johnson & Johnson Vision Care, Inc.
  • Florida Community College
  • Control Corporation of America
  • Florida Community College
  • Service School Command

Job Titles Held:

  • Developmental Shift Supervisor
  • Process Technical Lead
  • Plant Maintenance Mechanic
  • Boiler Technician Steam Power Plant Operator


  • Bachelor of Science
  • Associate
  • Control Logix Fundamental and Troubleshooting
  • Industrial Automation Maintenance Course
  • SIMATIC 505 PLC's Maintenance and Programming Course
  • Programmable Controllers Course (PLC)
  • NAVSEA FCA School, FTC - Mayport, FL Calibration Course
  • Engineering System Course Steam power plant maintenance & operation

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