to Current Douglas County Sheriff Office – Castle Rock,
Responded to all inquiries from the general public in a prompt and professional manner.
Responded to citizens' complaints and requests for information and services.
Performs a variety of administrative, detention, and clerical tasks, including; information collection, statistical computation, verification duties in recording and maintenance of official department records. Extensive use of the computer in initiating and updating critical inmate files is also required. Duties include some data entry, filing, records update, basic bookkeeping, operation of multiple office machines and instruments. This would include the use of detention-based equipment, such as cameras (both photographic and video), ten printer, and digital equipment. Duties involve; some direct contact with prisoners and the general public, as well as contact with Sheriff's Office employees, public officials, medical and legal professionals.
to 04/2009 Continental Cleaners – Greenwood Village,
Recognized and reported damaged clothing to shift supervisor.
Observed all safety policies and procedures
Maintained counts and lifts, shifts and stocks materials and parts.
Customer Service Representative07/2003
to 05/2005 Marshall's – Aurora,
Operated a cash register for cash, check and credit card transactions.
Stocked and replenished merchandise according to store merchandising layouts.
Cleaned and organized the store, including the checkout desk and displays.
Identified potential shoplifters and alerted management.
Handled all customer relations issues in a gracious manner and in accordance with company policies.
Welcomed customers into the store and helped them locate items.
Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
High School Diploma: 2000Community College of Aurora-