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detention officer intake clerk hr clerk resume example with 8+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated Intake Specialist skilled in claim eligibility analysis and records management. Excellent communication and interpersonal skills. Familiar with industry standards and requirements. Managing duties to facilitate smooth workflow and operational efficiency. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Body and cell searches
  • Scheduling
  • Recordkeeping
  • Surveillance
  • Medical Emergency Response
  • Security Camera Monitoring
  • Headcounts
  • Inmate rights knowledge
  • Restraint Techniques
  • Inmate monitoring
  • Weapons training
  • Emergency Response
  • Inmate behavior modification tactics
  • Correctional facility procedures
  • Armory control
  • Report preparation
  • Prevention of Criminal Activity
  • Post-Trip Inspections
  • Intake assessment
  • Problem-Solving
  • Organization and Time Management
  • File and records management
  • Office administration
  • Mail handling
  • Sorting and labeling
  • HR policies
  • Maintaining files
  • Business administration
  • Conflict management
  • Organizational Development
  • Pre-Employment Screening
  • Administrative support
Education
South Georgia Technical College Americus, GA Expected in 05/2016 Associate of Science : Criminal Justice - GPA :
Americus Sumter High School Americus, GA Expected in 05/2011 High School Diploma : - GPA :
Work History
Rolling Hills Developmental Center - Detention Officer/Intake Clerk/HR Clerk
Starkville, MS, 01/2018 - Current
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Attended to feeding, housing and physical well-being of inmates.
  • Transported prisoners throughout facility and off-site to medical appointments and court appearances.
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Completed intake assessment forms and filed clients' charts.
  • Answered phone calls and provided new clients with required paperwork to initiate service.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Processed visitors and attorneys arriving to see prisoners.
  • Regularly conducted security and sanitation checks.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Assisted in intake and release of inmates.
  • Prepared reports to document incidents and violations.
  • Received and inspected mail, property and funds from visitors on behalf of designated inmates.
  • Planned and managed recruitment activities for new hires using strategic personnel, staffing, and position management practices.
  • Oversaw and managed hiring process and assisted human resources.
  • Briefed job applicants regarding responsibilities, benefits and schedules to provide information regarding job specifications and logistics.
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Studied research and trends on best practices in HR field.
  • Checked references for potential candidates.
  • Helped employees register for benefits programs using online portals.
  • Developed and maintained HR policies and procedures.
Lillian Carter Health & Rehabilitation - Dietary Aide
City, STATE, 12/2016 - 01/2018
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Distributed food during busy peak periods to drive customer satisfaction.
  • Maintained strict levels of cleanliness for tables, floors and prep areas.
  • Added food items, beverages and utensils to trays and immediately delivered to correct rooms.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Reported and documented resident changes in consumption or behaviors.
Minor Produce - Office Clerk/Warehouse Shipping Clerk
City, STATE, 02/2014 - 08/2016
  • Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Boxed, labeled and transported items to support assembly operations.
  • Resolved issues quickly to maintain productivity goals.
  • Located and picked merchandise to fulfill daily customer orders.
  • Used hand trucks and forklifts to load, unload and transport items.
  • Adjusted machines to increase productivity for runs.
  • Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Provided clerical support, addressing routine, and special requirements.
  • Interacted with customers by phone, email, or in-person to provide information.
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Created purchase orders and tracked invoices to avoid missed or delayed shipments.
  • Collaborated with various departments to complete assigned tasks.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.

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Resume Overview

School Attended

  • South Georgia Technical College
  • Americus Sumter High School

Job Titles Held:

  • Detention Officer/Intake Clerk/HR Clerk
  • Dietary Aide
  • Office Clerk/Warehouse Shipping Clerk

Degrees

  • Associate of Science
  • High School Diploma

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