detention officer resume example with 7 years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - - -
Professional Summary

Reliable Detention Officer skilled handling and managing activities of offenders in assigned cell block. Sound knowledge of constitutional rights and ethical standards of conduct. Experience detaining and processing inmates, preparing and serving meals to inmates and monitoring overall facility security. Sharp officer with honed instincts for developing situations and undercurrents within detention center. Clear understanding of regulations and procedures for prisoner processing, transfer and incarceration.

  • Body and cell searches
  • Scheduling
  • Recordkeeping
  • Surveillance
  • Legal Documentation
  • Cleaning
  • Medical Emergency Response
  • Prevention of Criminal Activity
  • Security Camera Monitoring
  • Meal Serving
  • Medication Distribution
  • X-Rays
  • Inmate monitoring
  • Restraint Techniques
  • Report preparation
  • Headcounts
  • Inmate rights knowledge
  • Emergency Response
  • Safety and security enforcement
  • Correctional facility procedures
  • Crisis intervention training
  • File and records management
  • Conflict resolution skills
  • Search and seizure procedures
  • Suicide prevention training
  • Crime Prevention
  • Inmate behavior modification tactics
  • Criminal Investigations
  • Safety and security
  • Weapons training
  • Central and pod control
  • Criminal laws
Work History
05/2019 to Current
Detention Officer Buncombe County Woodfin, NC,
  • Wrote daily reports and maintained logs of inmate activities and behaviors.
  • Conducted physical searches of prisoners and premises in search of weapons and contraband.
  • Attended to feeding, housing and physical well-being of inmates.
  • Regularly conducted security and sanitation checks.
  • Supervised and controlled behavior of 60 inmates during the night.
  • Transported prisoners throughout facility.
  • Processed prisoners through appropriate identification and documentation processes as part of facility booking procedures.
  • Took custody of prisoners from arresting officers to begin processing into detention facility.
  • Physically restrained prisoners during prisoner altercations using leverage holds and legal force.
  • Inspected jail conditions and took action to rectify problems in order to meet state and federal regulations for health and safety.
  • Maintained security and welfare of prisoners in Detention facility.
  • Processed inmates by taking photographs and fingerprints.
  • Verified identification using specialized databases and methods such as fingerprinting.
  • Processed visitors and attorneys arriving to see prisoners.
  • Observed conduct and behavior of detainees to prevent disturbances and escapes.
  • Used manual force and defensive batons to establish and maintain physical control over uncooperative or combative subjects.
  • Monitored door access and security cameras to provide safety and security of facility.
  • Provided individual and group counseling to promote and increase personal awareness of responsibilities.
  • Inspected facility regularly for security breaches, contraband and unsanitary conditions.
  • Performed physical searches such as pat-downs and strip searches.
  • Processed property and cash bond payments for bail.
  • Used JMS to record important information, including prisoner identification, charges and incidences of inmate disturbance.
  • Fingerprinted inmates and conducted Biometric scans to submit information into national database.
06/2017 to 05/2019
Medical Unit Secretary Emerus Aubrey, TX,
  • Managed incoming calls and directed to appropriate department.
  • Maintained rapport with all unit staff, including physicians, nurse and other healthcare personnel.
  • Provided information for patient admissions and discharges to foster timely processing.
  • Processed lab paperwork and requests according to physicians' orders.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Verified or obtained referral numbers or authorizations for upcoming appointments.
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Received, recorded and addressed incoming and outgoing communication via telephone and email.
  • Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing.
  • Monitored inventory levels and advised management of need for replenishment.
  • Successfully scheduled patient appointments and placed reminder calls to deliver exceptional customer experience.
  • Coordinated front office duties, including customer service, patient scheduling and billing.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Transcribed doctors' medication orders, lab test requests and care plans.
  • Completed skilled administrative work to support all office staff and operational requirements.
  • Executed administrative duties to facilitate unit tasks and meet team goals.
  • Reviewed and maintained charts for completeness and compliance with EMR guidelines.
  • Communicated with outside facilities for scheduling tests or surgeries.
  • Located, checked in and pulled medical records for patient appointments and incomplete charts.
  • Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability.
  • Organized patient files and streamlined operations to improve efficiency.
  • Drafted unit correspondence, including memos, emails and department updates.
  • Maintained current and accurate medical records for over 30 patients.
  • Facilitated lab orders and medication administration.
  • Scanned prescriptions and reports into EPIC database.
  • Completed and filed financial documentation for accounting purposes.
  • Supported providers in outpatient medical office through coordinating all administrative operations.
  • Facilitated organized record retrieval and access by maintaining filing system for both in-house and discharged residents.
  • Escorted patient from waiting area to triage area, ranging from patients with full to limited mobility.
  • Followed-up and documented patients' condition after surgery or other invasive procedures.
  • Reviewed initial vital signs evaluations and lab specimens.
  • Obtained necessary information to facilitate assessment or admission process for patients admitted through emergency department.
  • Improved timely payment of bills by developing flexible payment plans for patients.
03/2014 to 09/2016
Emergency Room Technician Hca Roanoke, TX,
  • Assisted with resuscitation, CPR and emergency airway procedures.
  • Quickly responded to codes and cardiac monitor alarms.
  • Assisted in obtaining and documenting vital signs and placement of oxygen saturation, cardiac monitoring and non-invasive blood pressure monitoring systems.
  • Collected basic samples such as blood, urine and stool, labeling specimens properly and transferring to laboratory for testing.
  • Assisted doctors with examinations of patients by taking vital signs, including blood pressure, height, weight and drawing blood.
  • Carried out phlebotomy procedures, including preparing patients, finding viable veins and watching for adverse reactions
  • Received direction and assignments from physicians and nurses, providing efficient technical support to optimize patient care.
  • Followed all hospital policies and procedures and complied with local, state and federal agency and accrediting body guidelines.
  • Worked with nurses to assess patients and prepare for tests and procedures.
  • Decontaminated and sanitized all equipment, instruments and supplies.
  • Applied orthopedic devices like traction and OCL splints.
  • Continuously monitored patients and reported changes to head nurses and physicians.
  • Measured and fit crutches and canes, instructing patients on proper use of support devices.
  • Measured vital statistics, collected specimens for lab analysis and recorded data in appropriate medical records.
  • Administered first aid treatment and life support to care for sick or injured individuals.
  • Monitored patients' comfort and safety during examinations and tests to alert physicians of abnormalities and changes in patient response.
  • Safely transported patients by wheelchair, stretcher or bed to other units.
  • Comforted patients and families in emergency room and brought coffee or other items for support.
  • Facilitated transfer of patients throughout medical facility and between departments.
07/2013 to 02/2014
Oncology Technician Cape Fear Valley Hospital City, STATE,
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
  • Educated patients about procedures, answered questions and provided comforting words to control anxiety and enhance procedure results.
  • Documented observations and baseline measurements in medical records.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Reported any unusual or urgent circumstances in patients' condition or environment immediately to Staff Nurse.
  • Provided care for patients based on physical, psychological, educational and safety criteria.
  • Reviewed available supplies, identified deficiencies and located necessary materials to meet operational demands.
  • Checked patient identifying information against records to uphold strict security, safety and regulatory standards.
  • Collected, evaluated and set up both sterile and non-sterile surgical supplies, instruments and equipment.
  • Gathered, charted and analyzed patient history data and discussed key points with clinicians.
  • Assisted patients with activities of daily living under guidance of Staff Nurse.
  • Optimized machinery and obtained consistent, accurate results through proper equipment calibration.
  • Cared for patients by providing compassionate, personal care and ambulation.
  • Monitored patients throughout surgical procedures and tests by using devices such as video recorders and EEGs.
  • Employed devices and patient positioning techniques to reduce chance of radiation exposure to either staff or patients.
Expected in to to
No Degree: Detention Officer Certification Course
Sandhills Community College - Pinehurst, NC
  • Continuing education in Criminal Justice
Expected in to to
No Degree: Corrections Certificate
Richmond Community College - Hamlet, NC
  • Coursework in Criminal Justice Technology
Expected in to to
No Degree: Law Enforcement
Richmond Community College - Hamlet, NC
  • Continuing education in Criminal Justice Technology
Expected in to to
No Degree: Taser Certification
Sandhills Community College - Pinehurst, NC
  • Continuing education for on the job- 07/2019 certification date
Expected in to to
No Degree: Pepper Spray Certification
Sandhills Community College - Pinehurst, NC
  • Continuing education for on the job- 07/19 certification date
Expected in to to
No Degree: PepperBall Launcher
Sandhills Community College - Pinehurst, NC,
  • Continuing education in on the job use.
Expected in to to
No Degree: ICE Shield
Sandhills Community College - Pinehurst, NC,
  • Continuing education in on the job use
Expected in 12/2018 to to
Associate of Applied Science: Criminal Justice Technology
Richmond Community College - Hamlet, NC
  • Dean's List 2018
  • Minored in Arts
  • DOCC- Detention Officer Certification Course

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Resume Overview

School Attended

  • Sandhills Community College
  • Richmond Community College
  • Richmond Community College
  • Sandhills Community College
  • Sandhills Community College
  • Sandhills Community College
  • Sandhills Community College
  • Richmond Community College

Job Titles Held:

  • Detention Officer
  • Medical Unit Secretary
  • Emergency Room Technician
  • Oncology Technician


  • No Degree
  • No Degree
  • No Degree
  • No Degree
  • No Degree
  • No Degree
  • No Degree
  • Associate of Applied Science

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