detention officer resume example with 5+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • :

Dedicated and hardworking professional skilled in team leadership, training and development, as well as creation and implementation of programs and protocols. Offering to work both independently and as collaborative member of team to improve processes and meet organizational goals.

  • Crisis Intervention
  • Defensive Techniques
  • Security and Sanitation Checks
  • Inmate Observation
  • Public Safety
  • Firearms Training
  • Facility Inspections
  • Inmate Transport
  • Recreational Activities
  • Corrections
  • Conduct Reporting
  • Head Counts
  • Control Room Maintenance
  • Disciplinary Actions
  • Contraband Searching
  • Emergency Response
  • Security Checks
  • Incident Reporting
  • Key Control
  • Record Maintenance
  • Inmate Escorting
  • Medical Emergencies
  • Restraint Techniques
  • Rehabilitation and Counseling
  • Rehabilitation Methods
  • Stress Management
  • Practical Problem Solving
  • Interpersonal Communication
  • Legal Code Knowledge
  • Sound Judgment
  • Self-discipline
  • Safety and Security
  • Security Procedures
  • Behavior Modification
  • Time Management
  • Self-defense
  • Detail-Oriented
  • File Maintenance
  • Conflict Resolution
  • Systems Monitoring
  • Decisiveness
  • Dedication
  • Trauma-Informed Counseling
  • Ethics
  • Recordkeeping
  • Rule Enforcement
  • Mediation and Advocacy Talent
  • Behavioral/Cognitive Skills Development
  • Positive Reinforcement
  • Relationship Building
  • Schedule Management
  • ActivInspire Knowledge
  • Clear Public Speaking Skills
  • Excellent Reading Comprehension
  • Effective Listening
  • Flexible and Adaptive
  • CPR/First-aid Certified
  • Public Speaking
  • De-escalation Techniques
  • Data Entry
  • Customer Service
  • Verbal and Written Communication
  • Multitasking and Prioritization
  • Calm and Professional Under Pressure
Detention Officer, 03/2021 to Current
City Of Aurora, CoAurora, CO,
  • Followed daily routine schedule and took head counts of all inmates in assigned cell block.
  • Subdued and restrained resisting inmates using hands and feet while employing defensive tactics and approved non-lethal weapons.
  • Performed basic first aid procedures and cardiopulmonary resuscitation on unconscious inmates and officers.
  • Transported and escorted inmates to hospitals, court and other institutions.
  • Exercised surveillance and control over inmates.
  • Exercised independent and sound judgment in enforcing proper inmate behavior and responding to incidents.
  • Conducted inmate and detention facility visual surveillance to identify and subdue unrest.
  • Performed searches of people, mail items and dormitories.
  • Supervised inmates during day-to-day activities.
  • Implemented defensive tactics and physical restraints to maintain safety and security.
  • Conducted fire, safety and sanitation inspections.
  • Used appropriate means to discipline prisoners.
  • Maintained records of prisoners' identification and charges.
  • Provided supervisors oral and written reports of work performed by inmates, inmate disturbances and rule violations.
  • Monitored conduct of prisoners in housing unit or during work or recreational activities to prevent escape or violence.
  • Served meals and dispensed medications to inmates.
  • Guarded facility entrances to screen visitors.
  • Performed head counts, checking cells for missing inmates.
  • Counseled inmates and responded to legitimate questions, concerns and requests.
  • Issued clothing, tools and other authorized items to inmates.
Teacher, 06/2019 to 07/2020
Mission Health System, IncWaynesville, NC,
  • Managed student behavior in classroom by establishing and enforcing rules and procedures.
  • Graded projects, exams and assignments to track student progression.
  • Prepared and presented lesson plans in academic subjects using traditional and modern teaching techniques.
  • Designed individualized curricula for academically underachieving students.
  • Built and strengthened positive relationships with students, parents and teaching staff.
  • Prepared and maintained classroom environments appropriate for student learning and physical, social and emotional development.
  • Scheduled and held parent-teacher conferences to keep parents up-to-date on children's academic performance.
  • Encouraged student critical thinking and discussion using variety of teaching techniques.
  • Engaged students and boosted understanding of material using focused instructional strategies and hands-on activities.
  • Utilized behavior management skills to foster environment conducive to student learning.
  • Assisted fellow teachers with assignment development, special projects, tests, administrative updates and grading.
  • Established and enforced rules for behavior and procedures to maintain order among students.
  • Differentiated instruction according to student skill level.
  • Enhanced lessons with smart board technology, iPads and computers to address common core goals.
  • Supervised students throughout day, both in classroom and outside during breaks.
  • Graded student papers and assignments to track student progression.
  • Created and enforced child-based, hands-on curriculum to promote student interest and receptive learning.
  • Created lesson plans and chose supporting materials to promote positive learning experiences.
  • Planned and implemented lessons using various teaching strategies to meet diverse student needs.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.
  • Met with administrators and department team members to work on curriculum planning and assessment methods.
  • Held conferences with parents to address questions, discuss academic progress and encourage learning goals.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Met with parents to discuss students' progress and review areas requiring improvement.
  • Led students through safety procedures for active shooter and fire drills.
  • Evaluated students on monthly basis and adjusted lessons accordingly to incorporate improvements.
  • Engaged students through lecture and discussion, increasing classroom interaction to build inclusive learning environment.
  • Remained calm and patient in student interactions to support individual growth and development.
  • Conquered challenges of working with highly diverse student population to attain exceptional student achievement.
Nanny, 05/2017 to 06/2019
Bright Horizons Family SolutonsEstero, FL,
  • Encouraged safe, positive behavior by redirecting children to take positive action.
  • Provided safe transportation to and from activities and events.
  • Observed children during snack time to prevent choking.
  • Assisted children with completing homework and special assignments to improve academic performance.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Participated in hands-on learning activities with children incorporating art.
  • Engaged children with games and puzzles to promote mental development and enjoyment.
  • Cooked nutritious meals to promote healthy diet and nutrition.
  • Helped children discover enrichment activities to inspire imagination and creativity.
  • Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Tended to children's general needs while providing supervision for safety in day-to-day activities.
  • Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
  • Regulated children's schedules to balance rest, learning and play.
  • Followed routines to foster stability and structure in children's lives during parental absences.
  • Monitored children's behavior, health and well-being as well as physical, emotional and mental development.
  • Interacted positively with children to promote mental and emotional development.
Customer Service Representative, 04/2015 to 05/2016
First Interstate Bancsystem, Inc.Hamilton, MT,
  • Demonstrated excellent communication skills in resolving product and consumer complaints.
  • Upheld quality control policies and procedures to increase customer satisfaction.
  • Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Educated customers on special pricing opportunities and company offerings.
  • Fielded customer complaints and queries, fast-tracking for problem resolution.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Mentored new employees on procedures and policies to maximize team performance.
Education and Training
Associate of Applied Science: , Expected in 05/2021 to Lone Star College System - Conroe, TX,
  • [Fall Semester, 2018] - Honor Roll
  • Member of Phi Theta kappa
  • Member of National Society of Colligate Scholars
  • Member of Psi Beta
  • Vice President of Leadership [Phi Theta Kappa]
  • Took course in Nursing, going towards my BSN
High School Diploma: , Expected in 06/2017 to Oak Ridge High School - Conroe, TX
  • Top Ranked: 10%
  • Member of Mua Alpha Theta, [2013-2017]
  • Took all AP Courses

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Resume Overview

School Attended

  • Lone Star College System
  • Oak Ridge High School

Job Titles Held:

  • Detention Officer
  • Teacher
  • Nanny
  • Customer Service Representative


  • Associate of Applied Science
  • High School Diploma

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