Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.

  • Recruitment and Hiring
  • Health Code Compliance
  • Building Maintenance
  • Scheduling Staff
  • Inventory Management
  • Training and Onboarding
  • Supply Ordering and Management
  • Equipment Maintenance and Repairs
  • Delegating Assignments and Tasks
  • Relationship Building
  • Reliable and Responsible
  • Collaboration and Teamwork
  • Time Management
Work History
Deli Service Manager, 06/1998 - Current
Rural King New Boston, OH,
  • Controlled inventory costs by carefully managing portion control and reducing waste.
  • Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
  • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
  • Inventoried food products and associated materials on weekly basis.
  • Set schedules for deli and store staff by planning and designating shifts and hours.
  • Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
  • Reviewed ordered food ingredients, kitchen appliances and supplies.
  • Directed team of 12 deli workers handling $50,000 in weekly business.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Motivated staff to perform at peak efficiency and quality.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
  • Oversaw food preparation and monitored safety protocols.
  • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
  • Coordinated and organized all deli inventory.
  • Hired and managed all kitchen staff.
  • Onboarded new employees, including training, mentoring and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
Sporting Goods Department Manager, 06/1997 - 07/1998
Uc Health Cripple Creek, CO,
  • Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
  • Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
  • Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
  • Marked-down clearance items and relocated merchandise to proper store areas.
  • Researched issues to obtain appropriate answers to customer inquiries.
  • Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
  • Returned change and currency and processed debit and credit card payments.
  • Successfully drove new product lines to increase annual profits.
Pharmacy Technician, 09/1993 - 06/1997
United States Air Force, USAF City, STATE,
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Communicated directly with doctors offices via telephone, fax, and email.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Assisted in preparation, distribution, and storage of pharmaceuticals.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
  • Maintained drug inventory levels by ordering necessary medications and supplies.
  • Counted and labeled prescriptions with correct item and quantity.
  • Entered and processed patients' prescriptions into internal system.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Counted, measured, and compounded medications following standard procedures.
  • Maintained proper drug storage procedures, registries, and records for controlled drugs.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Counted, measured and compounded medications following standard procedures.
  • Processed over 1,000 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
  • Restocked automated medication dispensing equipment.
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Associate of Arts: , Expected in 2000
Pasco Hernando State College - Dade City, FL,
: Pharmaceutical Sciences, Expected in
Community College of The Air Force - San Antonio, TX,
High School Diploma: , Expected in 1993
Pasco High School - Dade City, FL

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School Attended

  • Pasco Hernando State College
  • Community College of The Air Force
  • Pasco High School

Job Titles Held:

  • Deli Service Manager
  • Sporting Goods Department Manager
  • Pharmacy Technician


  • Associate of Arts
  • Some College (No Degree)
  • High School Diploma

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