- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Talented Deli Manager adept at training employees, leading teams and serving customer needs. Motivated to increase revenues and improve customer satisfaction. Ready for a new role with increased responsibility and the opportunity for career advancement with a growing team.
- Recruitment and Hiring
- Health Code Compliance
- Building Maintenance
- Scheduling Staff
- Inventory Management
- Training and Onboarding
- Supply Ordering and Management
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- Equipment Maintenance and Repairs
- Delegating Assignments and Tasks
- Relationship Building
- Reliable and Responsible
- Collaboration and Teamwork
- Time Management
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Deli Service Manager, 06/1998 - Current
Rural King – New Boston, OH,
- Controlled inventory costs by carefully managing portion control and reducing waste.
- Achieved high customer satisfaction ratings with thorough training and effective customer service policies.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Inventoried food products and associated materials on weekly basis.
- Set schedules for deli and store staff by planning and designating shifts and hours.
- Inspected preparation and storage equipment regularly to assess and maintain performance for cost-effective, safe operations.
- Reviewed ordered food ingredients, kitchen appliances and supplies.
- Directed team of 12 deli workers handling $50,000 in weekly business.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Motivated staff to perform at peak efficiency and quality.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Oversaw food preparation and monitored safety protocols.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Coordinated and organized all deli inventory.
- Hired and managed all kitchen staff.
- Onboarded new employees, including training, mentoring and new hire documentation.
- Cross-trained existing employees to maximize team agility and performance.
- Maintained high corporate standards at all times by ensuring that employees followed all company processes and procedures.
Sporting Goods Department Manager, 06/1997 - 07/1998
Uc Health – Cripple Creek, CO,
- Implemented daily operating procedures to keep store clean, adequately stocked and well-organized.
- Walked through department multiple times each shift to evaluate and correct issues such as cleaning and stock replenishment needs.
- Supervised end-to-end stock management, including examining incoming inventory, merchandising shelves and preventing shrinkage.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Researched issues to obtain appropriate answers to customer inquiries.
- Created and led sales promotions and advertising strategies to boost profits and bring in new customers.
- Returned change and currency and processed debit and credit card payments.
- Successfully drove new product lines to increase annual profits.
Pharmacy Technician, 09/1993 - 06/1997
United States Air Force, USAF – City, STATE,
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Communicated directly with doctors offices via telephone, fax, and email.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Assisted in preparation, distribution, and storage of pharmaceuticals.
- Stocked, labeled and inventoried medication to keep accurate records.
- Worked with computerized and automated systems for dispensing medications and editing new patient profiles.
- Maintained drug inventory levels by ordering necessary medications and supplies.
- Counted and labeled prescriptions with correct item and quantity.
- Entered and processed patients' prescriptions into internal system.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Counted, measured, and compounded medications following standard procedures.
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
- Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Communicated instructions to patients or caregivers about proper use and storage of drugs.
- Counted, measured and compounded medications following standard procedures.
- Processed over 1,000 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
- Restocked automated medication dispensing equipment.
- Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use.
Associate of Arts: , Expected in 2000
-
Pasco Hernando State College - Dade City, FL,
GPA:
: Pharmaceutical Sciences, Expected in
-
Community College of The Air Force - San Antonio, TX,
GPA:
High School Diploma: , Expected in 1993
-
Pasco High School - Dade City, FL
GPA:
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