Deli Service Clerk resume example with 4+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary
Experienced deli clerk brings sales expertise and strong listening skills to growing team. History of building customer loyalty with fast, friendly and knowledgeable service.
Adaptable delivery driver with excellent customer service record. Accurate in completing orders, replenishing serving stations and cleaning spills. Assisted servers by collecting payments, issuing receipts and setting order trays before delivering food to customers' tables. Light-hearted and friendly professional with superb client engagement skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Order Fulfillment
Customer Relationships
Valid Driver's License
Communication and Interpersonal Skills
Dependability and Honesty
Delivery Verification
Efficiency and Time Management
Service Calls
Leadership
Contract Management
Organization and Time management
Planning and Coordination
Education
Lone Star College SystemSpring, TXExpected in ā āNo Degree:Game Design And Simulation Developer (Programming) - GPA:
Nimitz High SchoolHouston, TXExpected in 06/2013 ā āHigh School Diploma: - GPA:
Graduated in Top 12% of Class
Member of NJROTC
Graduated with 3.22 GPA
Elected to Alpha 1 Platoon Guide for NJROTC in 2011-2012
Elected to Alpha Company Commander for NJROTC in 2012-2013
Accomplishments
After only being employed for six months as a delivery driver, with help from only one other employee, managed to greatly increase the standard of training for future employees. By doing so we had decreased the chance for error between customer and employee resulting in either wrongly prepared food, accidental under or over-charge, and to be more informative about any deals, changes and general knowledge of the products we provide for the customers.
Work History
Domino's Pizza - Deli Service Clerk Kaufman, TX, 01/2022 - 11/2022
Greeted customers at counter to fulfill requests and answer questions.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Offered product samples to customers, generating additional sales through taste-testing.
Chip Cookies - Delivery Driver Provo, UT, 12/2017 - 11/2021
Handled money with high accuracy, including issuing processing payments, issuing receipts and maintaining control of submitted cash.
Planned efficient routes to deliver multiple orders per trip and achieve strong performance ratings.
Verified orders prior to completing deliveries to avoid customer complaints.
Collaborated with team members and contributed to team efforts by supporting other workstations during shift and completing all opening and closing duties to accomplish business goals and objectives.
Anticipated customers' questions and complaints and skillfully handled any concerns.
Performed basic housekeeping tasks at restaurant by washing dishes, sweeping floors and properly disposing of trash.
Helped customers complete purchases, locate items and join reward programs.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Worked closely with shift manager to solve problems and handle customer concerns.
Completed inventory counts and ordered merchandise.
Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
Used POS system to enter orders, process payments, and issue receipts.
Trained team members in successful strategies to meet operational and sales targets.
Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
Mentored new sales associates to contribute to store's positive culture.
Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
Brooklyn Pizzeria - Store Manager City, STATE, 01/2019 - 07/2020
Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
Completed all point of sale opening and closing procedures, including counting contents of cash register.
Managed inventory control, cash control and store opening and closing procedures.
Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
Supervised guests at front counter, answering questions regarding products.
Promoted team collaboration, performance and efficiency by fostering healthy environments focused on mutual success.
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Attained expert level of product knowledge, becoming go-to person for major sales and vendor negotiations.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Oversaw and improved deliveries through proactive coordination of daily operations.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Processed payments for credit and debit cards and returned proper change for cash transactions.
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