I am seeking a long term position with a company that encourages longevity and growth with the opportunity for upward mobility. I am detail oriented and pride myself in always doing my best to meet and exceed goals set. I truly enjoy working in a team environment, but posses the skills to work independently. Entry level data entry skills include Micro Soft Word, Excel, Power Point and Outlook. Several years of customer service experience from hotels to retail stores. *Learns new tasks quickly with the ability to problem solve in a fast paced environment setting. *Excellent interpersonal skills working well with people of diverse age, race and personalities.
High customer service standards
Strong problem solving ability
Meticulous attention to detail
Microsoft Office proficiency
Excellent communication skills
Focused on customer satisfaction
Strong interpersonal skills
Multi-line phone proficiency
Ranked #1 in House ratings for Vacasa Rentals in July 2011
National Honors Society Nominee through Argosy University 2012
Deli Clerk/ Multi-Purpose Clerk August 2014 to CurrentLuckys Supermarket － Vacaville, CA
Built attractive holiday and
seasonal displays for merchandising program.
Safely used knives, scales,
wrappers, compactors, garbage disposals, pallet jack and hand trucks.
Suggested additional items and
offered samples of weekly promotional items to increase store
Sliced, served and packaged specialty meats, salads and cheeses.
Praised by management for
being a fast and efficient worker, requiring little supervision.
Broke down heavy pallet loads
of cases, boxes and bags.
Emphasized fast, friendly
Maintained knowledge of
current product locations.
Offered product samples,
answered questions and suggested products.
Prepared special orders
including cakes, holiday dishes and party platters.
Made sandwiches, including
specialty items and custom orders.
Monitored the freshness and
condition of prepared foods.
2 years grocery
4 years deli experience.
Deli Clerk/Advertising September 2013 to July 2014Diggers Deli Position/Customer Food Service － Tillamook, OR.
Stocked cabinets and serving areas with condiments, and refilled condiment container,Stocked supplies in serving stations, cupboards, refrigerators, and salad bars
Transferred supplies and equipment between storage and work areas
Used all food handling standards Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment
Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff
Cleaned, cut, and cooked meat, fish, or poultry Communicated with customers regarding orders, comments, and complaints
Cooked food properly and in a timely fashion, using safety precautions Created and explored new cuisines
Removed trays and stacked dishes for return to kitchen Sorted and removed trash, placing it in designated pickup areas
Vacation Home Specialist/Telephone Reservationist April 2010 to January 2012Vacasa Rentals － Rockaway Beach, OR
Implemented high-impact sales
and marketing initiatives, resulting in increased occupancy and
concierge services for a 5 star homes
Maximized occupancy rates
through positive and peruassion.
Monitored the appearance and
performance of the homes and condos.
Contacted new and existing
customers to discuss how their needs could be met with specific products
Negotiated prices, terms of
sales and service agreements.
Responded to all customer
inquiries in a timely manner.
Balanced all rebates and other
Answered department telephone calls within
2 rings,using correct salutations and telephone etiquette.
Front Desk Agent February 1753Ashley Inn/Shilo Inn － Tillamook, OR.
Worked multi-line phone system booking reservations for incoming guests.
Reviewed arrivals for guest preference and room blocking.
Possessed exceptional skills to multi task, attention to detail as well as excellent communication skills.
Served as public relations representative for the hotel.
Customer service in a fast paced environment.
Balanced all rebates and other miscellaneous charges.
Maintain cashier's drawer, ensuring all cash handling procedures are followed.
Processed guest payments for room charges, food and beverage charges and phone charges.
Greeted and registered guests and issued room keys.
Photographer/ Owner September 2016 to CurrentRPM Photography － Vacaville , CA
Worked multi-line phone system booking reservations for incoming guests.Reviewed arrivals for guest preference and room blocking.Possessed exceptional skills to multi task, attention to detail as well as excellent communication skills.Served as public relations representative for the hotel.Customer service in a fast paced environment.Balanced all rebates and other miscellaneous charges. Maintain cashier's drawer, ensuring all cash handling procedures are followed.Processed guest payments for room charges, food and beverage charges and phone charges.Greeted and registered guests and issued room keys. Conducted all photo shoots in a calm and professional demeanor.
Collaborated with clients to guarantee satisfaction with advertisements.
Explained price and package details to customers.
Defined image requirements and planned photographic events.
Cropped, manipulated and performed color-balance for final images.
Collaborated successfully with a variety of personalities and work styles.
Tilamook Bay Community College － Tillamook, OR, USAGPA: GPA: 4.0Deans List 3.5 GPA
Bachelor Criminal Justice / Minor Alcohol Substance and Police Work : 2018Argost University － Phoenix , AR, USA
GPA When attending 3.9
National Honor Society Nominee
Computer Software; Excel, Microsoft Word, Power Point