Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,
Professional Summary

Reliable and upbeat, successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.

  • Stocking and Replenishing
  • Point of Sale Knowledge
  • Ordering Procedures
  • Food Preparation and Safety
  • Guest Services
  • Interactive Communication Skills
  • Table Setting Knowledge
  • Accurate Money Handling
  • Food Safety
  • Menu Memorization
  • Food Running
  • Point of Sale Proficiency
  • Cross-Selling Products and Services
  • Food Sales and Promotion
  • Proper Food Handling
  • Cleanliness and sanitation
  • Food safety standards
  • Proper waste disposal
  • Beverage preparation
  • Hospitality service expertise
  • Sales proficiency
  • Cash register operations
  • Price tagging and shelf labeling
  • Performance improvement
  • Store and brand promotion
  • Inventory oversight
  • Equipment safety
  • Sales expertise
  • Equipment monitoring
  • Cash Handling
  • Food preparations
  • Product merchandising
  • Equipment operation
  • Software Patches
  • Security Updates
  • Server Support
  • Log Updates
  • Bug Reports
  • Backup Procedures
  • Hardware Installations
  • Hardware and software installation
  • Preventive and Reparative Maintenance
  • Measurement and Calculation Accuracy
  • Hazardous Chemical Handling
  • Electrical Installation and Repair
  • Drywalling
  • New Construction
  • Painting
  • Repair
  • Materials Handling
  • Power Tools
  • Plumbing
  • Cleaning
  • Roofing
  • Hand Tools
  • Commercial Construction
  • Framing
  • Protective gear
  • Safety and compliance
  • Team-oriented and dependable
  • Warehouse operations knowledge
  • Debris removal
  • Heavy Equipment Operation
  • Construction knowledge
  • Materials coordination
  • Loading and unloading proficiency
  • Hand and power tool operation
  • Customer Service
  • Compassion
Work History
01/2019 to 11/2020 Deli Clerk Sprouts Farmers Market | Alhambra, CA,
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Created appealing food arrangements for party trays and specialized orders.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
10/2013 to 12/2018 Line Mechanic Campbell Soup Co | Hanover, PA,
  • Maintained operability and safety of machinery and equipment by performing inspections and preventative maintenance.
  • Observed and tested operation of machinery or equipment to diagnose malfunctions using voltmeters or other testing devices.
  • Examined parts for defects such as breakage or excessive wear.
  • Determined sources of problems resulting in machinery malfunction, utilizing evaluation instruments and visual and auditory observation to troubleshoot defective equipment.
  • Analyzed blueprints and manufacturer instructions to take apart and reassemble machinery for maintenance and component replacements.
  • Diagnosed equipment issues by analyzing error messages and testing results.
  • Fabricated, trimmed, assembled and repaired metal parts using welding tools.
  • Cleaned, lubricated and calibrated machinery components to maintain peak operating performance.
  • Used software to enter and manage data on malfunctions, parts and equipment required and repairs completed.
  • Demonstrated equipment functions and features to machine operators.
  • Identified issues, analyzed information and provided solutions to problems.
  • Used coordination and planning skills to achieve results according to schedule.
  • Handled day-to-day running of the line, ensuring high levels of productivity and progression.
  • Completed all paperwork, recognizing any discrepancies and addressing them in a timely fashion.
  • Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
  • Conducted research, gathered information from multiple sources and presented results.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
  • Delivered exceptional level of service to each customer by listening to concerns and answering questions.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
09/2003 to 12/2014 File Clerk Valley National Bancorp | Atlantic Highlands, NJ,
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.
  • Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
  • Adhered to all related company policies and government regulations regarding data oversight and confidentiality to promote overall information security.
  • Optimized information gathering and presentations with implementation of practical filing system.
  • Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties.
  • Wrote documents outlining file management protocols.
  • Responded to internal and external requests for information.
  • Examined, categorized and sorted incoming documents.
  • Trained junior staff on department procedures.
  • Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency.
  • Maintained physical and computer-based filing systems.
  • Implemented improvements to file systems and procedures.
  • Upheld confidentiality of all information to avoid potential data breaches and client lawsuits.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Expected in 06/1996 G.E.D | Jesse H Jones High School , Houston, TX, GPA:

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Resume Overview

School Attended

  • Jesse H Jones High School

Job Titles Held:

  • Deli Clerk
  • Line Mechanic
  • File Clerk


  • G.E.D

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