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Deli Clerk Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Reliable and upbeat food service worker and customer service representative successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Driven to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Available for weekend, evening and holiday shifts. Considered hardworking, punctual, driven, curious, and analytical. Seeks to establish a profound environment of expansive knowledge and is motivated to learn. Able to communicate efficiently with basic Spanish, American Sign Language, and some Japanese.

Skills
  • Guest Services
  • Food Preparation and Safety
  • Accurate Money Handling
  • Food Safety
  • Cleanliness and sanitation
  • Hospitality service expertise
  • Sales proficiency
  • Interactive Communication Skills
  • Food Sales and Promotion
  • Employee training
  • Microsoft Office proficiency
Education
Wesleyan University Middletown, CT Expected in 02/2019 Certificate Of Completion : Social Psychology - GPA :
University of Texas - United Charter Schools Waco, TX, Expected in 05/2014 High School Diploma : General Studies - GPA :
Certifications
  • Certificate of Articulated Course Completion in Business Information Management - 2014
Work History
Kroger - Deli Clerk
Milwaukie, OR, 10/2020 - Current
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Offered product samples to customers, generating additional sales through taste-testing.
  • Learned other teammates' work tasks to train as backup.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Norsk Hydro Asa - Production Crew Trainer
North Liberty, IN, 03/2018 - 09/2020
  • Taught new team members correct procedures for all areas of operations.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Set positive example for team members by providing high-quality, efficient service.
  • Trained other employees in customer service, food safety and performance requirements.
  • Mentored junior employees to improve performance, food safety and customer service.
  • Maintained current knowledge of all team position requirements.
  • Identified team weak points and implemented corrective actions to resolve concerns.
  • Made sure that products were produced on time and are of good quality.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Monitored employee actions for adherence to safety procedures.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Demonstrated outgoing and friendly behavior, positive attitude and ability to interact well with staff and customers.
  • Repeated customer order, suggestively sold upgrades or additional products and asked customer to verify order on drive-thru screen to promote accuracy.
  • Operated and maintained food and drink equipment and cash register properly and safely to prevent costly malfunctions.
  • Operated POS platform and verified cash and card transactions to maintain accurate drawer by end of shift.
  • Used POS system to enter orders, process payments and issue receipts.
  • Performed cash, card and check transactions to complete customer purchases.
  • Prepared food items such as meats, poultry and fish for frying purposes.
  • Sanitized hands and surfaces before preparing foods.
  • Adhered to strict time limit for orders, maintaining quick turnout for orders with minimal mistakes.
  • Read food order slips and accepted verbal instructions by waitstaff to prepare dishes for customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Checked on needs of each table and retrieved additional items.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
  • Garnished dishes and quickly delivered items to customers, minimizing wait times.
  • Took customer orders and relayed to kitchen staff with accuracy, circulating dining room to identify service opportunities.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
  • Informed servers of newly seated parties for speedy service.
  • Collected information from arriving customers to seat groups or place them on waitlist.
Ryder System Inc. - Sandwich Artisan
Magnolia, MS, 03/2017 - 02/2018
  • Assisted guests, including offering personable greetings and taking orders.
  • Trained team members to prepare sandwiches and other items according to instructions.
  • Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Identified price of goods and calculated bills with optical price scanners, calculators and cash registers.
  • Assisted customers in choosing menu items by providing food complementing information.
  • Operated cutting machine according to all safety protocols.
  • Stood for long hours, frequently reached or bent and lifted up to 50 pounds regularly to carry out daily tasks.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
Namco Entertainment - Customer Service Representative
City, STATE, 05/2016 - 09/2016
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
  • Stocked, replenished and retrieved redemption merchandise, tokens and tickets and informed management of low inventory.
  • Assisted with game technical and mechanical issues and offered playing instructions to enhance guest enjoyment.
  • Notified supervisor of defective machines and recorded malfunctions and repairs to maintain required records.
  • Minimized theft by maintaining secure cash and other forms of payment control throughout arcade.
  • Assisted with ticket redemption and provided prize selection to customers.
  • Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
  • Maximized customer service and satisfaction by providing directions to visitors regarding requested locations, events and landmarks.
  • Conducted inventory, stocking and merchandising to track supplies and placed monthly orders.
  • Cleaned attractions to reduce spread of germs and bacteria.
  • Mentored new hires, resulting in stronger staff development and increased productivity.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted all customers with smile and provided friendly service to professionally handle every need.
  • Set positive example for team members by providing high-quality, efficient service.
  • Balanced cash drawer at beginning and close of shift.

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Resume Overview

School Attended
  • Wesleyan University
  • University of Texas - United Charter Schools
Job Titles Held:
  • Deli Clerk
  • Production Crew Trainer
  • Sandwich Artisan
  • Customer Service Representative
Degrees
  • Certificate Of Completion
  • High School Diploma

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