I Jessica Claire have been in retail/customer service for 7yrs. I always have an opened mind about new adventures. I'm very head strong, and like to get straight to work. However, my loyalty for companies I've worked for is very important. If your not at work your no good to the company. I always look forward to making my companies look better.
Skills
Inventory checks
Register operations
Inventory rotation
Sanitation and safety standards
Safe food handling
Signage and pricing accuracy
Cleaning and sanitizing
Effective customer communication
Equipment use
Stocking of food cases
Experience
Deli Clerk, 08/2019 to Current Festival Foods – Stevens Point, WI,
Received new inventory and rotated stock by dates to keep items fresh and usable.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Checked signage and pricing to verify accurate displays on counters and in cases.
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Created aesthetically pleasing food arrangements for special orders and party trays.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings every day.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Protected food from spoilage by properly storing in freezer and refrigerator.
Kept all utensils, dishes and glasses clean and ready for customer use.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Assistant Manager, 05/2017 to 07/2019 National Vision – Ocala, FL,
Enforced company policies and procedures to strengthen operational standards across departments.
Directed and led employees, supervising activities to drive productivity and efficiency.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Improved efficiency and productivity by implementing organization systems for financial reports, schedules and inventory control.
Analyzed trends, identifying consumer demand and forecasting seasonal trends.
Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
Enhanced sales by implementing merchandising and promotional improvements.
Delegated daily tasks to team members to optimize team productivity.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project future demands.
Cultivated customer loyalty by training team members in industry-leading service standards.
Organized schedules, workflows and shift coverage to meet expected business demands.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Coached and mentored employees by delivering training, guidance and performance monitoring.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands while monitoring clothing, accessory and shoe levels.
Produced monthly sales and performance reports, supporting operational planning and strategic decision making.
Evaluated employee performance and developed improvement plans.
Managed personnel scheduling, facilitating adequate coverage to meet demand.
Increased annual sales by driving operational efficiencies and building customer rapport to foster loyalty.
Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
Supported sales management initiatives to optimize business development.
Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
Truck Unloader/Stock Associate, 07/2015 to 07/2016 Walmart – City, STATE,
Attached identifying tags or labels to materials or marked information on cases, bales, or other containers.
Conveyed materials to or from storage or work sites to designated area, using hand truck, electric dolly, wheelbarrow, or other devices.
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Loaded and unloaded packages from loading dock to trucks.
Operated forklifts, lift gates and pallet jacks with focus on safety and efficiency.
Assisted in navigating large loads to assigned areas.
Unloaded parcels from truck with care to avoid damage.
Labeled packages and pallets to ensure efficient identification of items.
Adhered to all workplace safety standards and OSHA regulations.
Lifted heavy objects by hand or by using power hoist, and cleaned work area, machines, and equipment, using brooms, rags, and cleaning compounds.
Promoted safety throughout workplace and reported potential hazards in timely fashion.
Opened containers, using steel cutters, crowbar, clawhammer, or other hand tools.
Monitored pallet weights and truck capacity to adhere to standards.
Moved items from the central storage room to the shelves for customer purchase.
Handled packages in safe and meticulous manner while unloading and transporting.
Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
Read and attached appropriate labels and tags to products and packages for identification purposes.
Checked all load-related documentation to ensure that it is complete and accurate
Education and Training
High School Diploma: , Expected in 12/2015 Humanities And Science High School - Phoenix, AZ GPA:
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