Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments.
Accomplished Administrative Clerk with strong leadership abilities honed as Administrative and Clerical Clerk in United States Marine Corps. Strong abilities in team leadership and project management. Known for going above and beyond and commitment to achieving goals.
Knowledgeable Deli Clerk with 3 years of experience in deli service and operations. Excellent knowledge of safe slicer operation and sandwich art abilities. Known for great customer service skills and reliability.
Food safety standards
Cleanliness and sanitation
Proper waste disposal
Interactive Communication Skills
Sorting and Labeling
Multi-line phone proficiency
Spanish fluency reading and writing
Social media knowledge
55WPM typing speed
Employee training and development
Legal administrative support
Filing and data archiving
Good listening skills
Publix Super MarketsFebruary 2018 to CurrentDeli Clerk Beaufort, SC
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Created appealing food arrangements for party trays and specialized orders.
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Checked refrigerated and frozen cases and replenished low stock every week.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Greeted customers at the deli counter to fulfill requests and answer questions.
Inspected equipment such as refrigerators and warming lamps every 4 hours to check compliance with safe operating levels.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
Opened new inventory and rotated stock by dates to maintain freshness.
Listened carefully to customer instructions and prepared orders according to those preferences.
Hilton Head Solar and RoofingOctober 2017 to January 2018Office Manager Ridgeland, SC
Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to
Improved office operations by automating client correspondence, record tracking and data communications.
Handled all incoming business and client requests for information.
Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
Compared vendor prices and negotiated for optimal savings.
Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs using MS
Verified six hourly employee time cards to prepare accurate bi-weekly payroll.
Interacted with customers professionally by phone, email or in-person to provide information and directed to desired
Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
Delivered clerical support by efficiently handling wide range of routine and special requirements.
Maintained computer and physical filing systems.
Prepared vendor invoices and processed incoming payments.
Solved problems timely and effectively, ensuring customer satisfaction.
Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
United States Marine CorpsJune 2004 to October 2006Administrative and Clerical Administrator Yuma, AZ
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business
and customer requirements.
Composed internal memos and external correspondence for senior management and reviewed all documentation to
Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
Prepared and distributed team-based communications to foster collaboration and enhance team morale.
Produced highly accurate internal and external letters and memoranda.
Posted updated data and changes to the system using all Microsoft Programs and compiled reports on updates every
Identified and boosted promotion opportunities for new Marines by collaborating with internal staff and third-party
Education and Training
Monroe CollegeAugust 2012Bachelor of Science: Criminal JusticeThe Bronx, NY
Member of Criminal Justice Club
Member of Pre-Law Club
Graduated in Top 80% of Class
President's List 2009-2012 all semesters
Coursework in Juvenile Delinquency, Criminology and Criminal Law
Monroe CollegeDecember 2009Associate of Applied Science: Medical AdministrationThe Bronx, NY
Cathedral High SchoolJune 2001High School DiplomaNew York, NY
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Companies Worked For:
Publix Super Markets
Hilton Head Solar and Roofing
United States Marine Corps
Cathedral High School
Job Titles Held:
Administrative and Clerical Administrator
Bachelor of Science : Criminal Justice Associate of Applied Science : Medical Administration High School Diploma
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