Deli Clerk Resume Example
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DELI CLERK
Summary
Skilled Sales associate and well acquainted in food services. with roughly 3 years of experience. Master at using computerized register and payment systems. Familiar with large range of food types, food safety protocols and party tray arrangements, as well as work safety, and task management with efficiency.
Skills
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Experience
Deli Clerk, Redner's Markets Inc., July 2016-November 2016Leesport , PA
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Checked signage and pricing to verify accurate displays on counters and in cases.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Kept all utensils, dishes and glasses clean and ready for customer use.
- Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each 4hrs.
- Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Protected food from spoilage by storing according to safety procedures.
- Documented and entered special orders for event catering and party trays using scanners or computerized scales.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Followed recipes and customer request details to prepare high-quality, delicious meals.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Removed trash and dropped food items regularly to keep work spaces neat and clean.
- Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and consistent boosts in revenues.
Associate, Ascena Retail Group, November 2016-April 2018Auburn Hills , MI
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Identified needs of customers promptly and efficiently.
- Assisted customers with locating specific product and check if the facility had said product if not found on shelves.
- Assisted all departments wherever needed.
Sales Associate, Ceva Logistics U.S., Inc., June 2018-August 2019Auburn , ME
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
- Assisted customers by finding needed items and checking inventory for items at other locations.
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Stayed up to date on store promotions, payment policies and security practices.
- Educated customers on product and service offerings.
- Recommended merchandise to customers based on needs and preferences.
- Helped customers sign up for loyalty programs and submitted completed paperwork.
Lead Key Holder, Vera Bradley, Inc., September 2019-November 2020Cincinnati , OH
- Worked one-on-one with employees to motivate while delivering constructive criticism in busy, retail environment.
- Responded to customer inquiries and delivered appropriate information after carefully researching issues.
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies.
- Delivered empathy and persuasive negotiation talents to promote memorable customer experience.
Education and Training
GEDBurns High School, Dunken, SC, US, , City2015
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School Attended
- Burns High School, Dunken, SC, US
Job Titles Held:
- Deli Clerk
- Associate
- Sales Associate
- Lead Key Holder
Degrees
- GED
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