, San Francisco, CA Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Menu memorization
Beverage preparation
Point of sale knowledge
Adaptive and creative
Self motivated
Cash handling
Highly organized
Excellent math skills
Quick learner
Merchandising expertise
Excellent memory
Flexible schedule
Sale expertise
Hospitality service expertise
Friendly and outgoing
Computer proficient
Work History
10/2018 to 03/2019
Deli ClerkAlbertsons Companies – Homer, AK,
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
Maintained proper signage and pricing information for displays, cases and counters
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order
Calculated total items needed to assemble party trays and placed orders for inventory
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
Maintained clean, trash-free workspaces to maximize productivity and safety
Delivered exemplary customer service to all guests, even in peak business periods to promote retention
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
Created appealing food arrangements for party trays and specialized orders
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
Listened to customer requests and suggested additional menu items as appropriate to upsell products
Greeted customers at deli counter to fulfill requests and answer questions
Offered product samples to customers, generating additional sales through taste-testing
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers
Stored refrigerated and frozen items at correct temperatures to comply with food safety rules
Received payment via cash, check, card or mobile payment and processed promptly, resulting in [Number]% accuracy rate
Listened carefully to customer instructions and prepared orders according to those preferences
10/2019 to Current
BaristaJerry's Food – Alexandria, MN,
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
Learned every menu preparation and numerous off-label drinks to meet all customer needs
Maintained supply levels in counter and customer areas to meet typical demands
Elevated customer loyalty by using strong [Skill] and [Skill] abilities to resolve customer problems
Recommended products based on solid understanding of individual customer needs and preferences
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every [Timeframe]
Created over [Number] drinks in average shifts with consistently positive customer satisfaction scores
Created original artwork for specials board display daily
Set and achieved goals for professional development, including [Describe goals achieved]
Prepared coffee, cleaned dining areas, opened register and carried out other opening duties
Advised over [Number] customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations
Maintained regular and consistent attendance and punctuality
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than [Number]%
05/2017 to 10/2018
Cashier/sandwich artist/deliPilot Travel Centers LLC – City, STATE,
Operated cash register for cash, check and credit card transactions with [Number]% accuracy
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
Reviewed and resolved differences between accounting information and cash drawer
Counted cash in register drawer at beginning and end of shift
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
Processed POS transactions, including checks, cash and credit purchases or refunds
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
Restocked, arranged and organized merchandise in front lanes to drive product sales
Checked prices for customers and processed items sold by scanning barcodes
Answered questions about store policies and concerns to support positive customer experiences
Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns
Worked closely with [Job title] to solve problems and handle customer concerns
Completed manual and machine counts of funds for transactions valued at over $[Amount]
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
Educated customers on promotions to enhance sales
Prepared and submitted end-of-shift reports using [Software]
Trained as [Job title] and provided back-up coverage to provide customers with optimal support
Education
Expected in
High School Diploma : New Deal High School - New Deal, TX GPA:
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