Jessica Claire
, San Francisco, CA
Home: (555) 432-1000 - Cell: - - -
Professional Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Menu memorization
  • Beverage preparation
  • Point of sale knowledge
  • Adaptive and creative
  • Self motivated
  • Cash handling
  • Highly organized
  • Excellent math skills
  • Quick learner
  • Merchandising expertise
  • Excellent memory
  • Flexible schedule
  • Sale expertise
  • Hospitality service expertise
  • Friendly and outgoing
  • Computer proficient
Work History
10/2018 to 03/2019
Deli Clerk Albertsons Companies Homer, AK,
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company
  • Maintained proper signage and pricing information for displays, cases and counters
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order
  • Calculated total items needed to assemble party trays and placed orders for inventory
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests
  • Maintained clean, trash-free workspaces to maximize productivity and safety
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm
  • Created appealing food arrangements for party trays and specialized orders
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products
  • Greeted customers at deli counter to fulfill requests and answer questions
  • Offered product samples to customers, generating additional sales through taste-testing
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers
  • Stored refrigerated and frozen items at correct temperatures to comply with food safety rules
  • Received payment via cash, check, card or mobile payment and processed promptly, resulting in [Number]% accuracy rate
  • Listened carefully to customer instructions and prepared orders according to those preferences
10/2019 to Current
Barista Jerry's Food Alexandria, MN,
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs
  • Maintained supply levels in counter and customer areas to meet typical demands
  • Elevated customer loyalty by using strong [Skill] and [Skill] abilities to resolve customer problems
  • Recommended products based on solid understanding of individual customer needs and preferences
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas every [Timeframe]
  • Created over [Number] drinks in average shifts with consistently positive customer satisfaction scores
  • Created original artwork for specials board display daily
  • Set and achieved goals for professional development, including [Describe goals achieved]
  • Prepared coffee, cleaned dining areas, opened register and carried out other opening duties
  • Advised over [Number] customers daily on whole bean and bulk tea purchases by detailing origin, flavor and pairing recommendations
  • Maintained regular and consistent attendance and punctuality
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales by more than [Number]%
05/2017 to 10/2018
Cashier/sandwich artist/deli Pilot Travel Centers LLC City, STATE,
  • Operated cash register for cash, check and credit card transactions with [Number]% accuracy
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
  • Reviewed and resolved differences between accounting information and cash drawer
  • Counted cash in register drawer at beginning and end of shift
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies
  • Processed POS transactions, including checks, cash and credit purchases or refunds
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers
  • Restocked, arranged and organized merchandise in front lanes to drive product sales
  • Checked prices for customers and processed items sold by scanning barcodes
  • Answered questions about store policies and concerns to support positive customer experiences
  • Checked bills with counterfeit pens and examined coins to spot and refuse foreign currency
  • Helped over [Number] guests every day by processing payments, monitoring reward accounts and resolving service concerns
  • Worked closely with [Job title] to solve problems and handle customer concerns
  • Completed manual and machine counts of funds for transactions valued at over $[Amount]
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
  • Educated customers on promotions to enhance sales
  • Prepared and submitted end-of-shift reports using [Software]
  • Trained as [Job title] and provided back-up coverage to provide customers with optimal support
Expected in
High School Diploma :
New Deal High School - New Deal, TX

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School Attended

  • New Deal High School

Job Titles Held:

  • Deli Clerk
  • Barista
  • Cashier/sandwich artist/deli


  • High School Diploma

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