Deli Clerk resume example with 19+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Store Clerk possessing strong attention to detail and time management skills. Enjoys assisting customers in locating and selecting store items.
Highlights
Safety standards training
Meat slicing expertise
Courteous and professional demeanor
Service-oriented
Flexible schedule
Customer-oriented
Hiring and training
Stable work history
Scale operation
Computer proficiency
Manual pallet jack operation
Effective multi-tasker
Prior store management responsibilities
Excellent cook
Trained in food safety guidelines
Cash register operation
Maintaining floor displays
Organizational skills
Time management
Excellent customer service
Accomplishments
Recognized by peers and management for going above and beyond normal job functions.
Experience
03/2013 to Current
Deli ClerkMississippi Market Natural Foods Co-Op – Saint Paul, MN,
Greeted all customers. Delegated tasks to team members to optimize productivity.Oversaw overnight store operations, including staff assignments and production lists.Handled products and equipment in accordance with safety and sanitation guidelines.Fulfilled special order requests, including special occasion cakes and party platters.
Ordered and shelved weekly sale items for customers.Safely used knives, scales, wrappers, compactors, garbage disposals, pallet jack and hand trucks.Suggested additional items and offered samples of weekly promotional items to increase store sales.
Organized and positioned product cases in produce warehouse and walk-in cooler.Praised by management for being a fast and efficient worker, requiring little supervision.Sliced, served and packaged specialty meats, salads and cheeses.Served shoppers in a prompt, courteous and friendly manner.Stocked meat cases.Arranged and stocked department displays.Broke down heavy pallet loads of cases, boxes and bags.Emphasized fast, friendly customer service.Offered product recommendations when appropriate.Gave every customer immediate and undivided attention.
Complied with health and sanitation practices and procedures.Stocked, priced, front-faced and rotated merchandise.Stocked displays with new and transferred merchandise.Offered product samples, answered questions and suggested products.Monitored the freshness and condition of prepared foods.
2011 to 03/2013
Crew MemberMilio's Sandwiches – Sauk City, WI,
Executed cash transactions quickly and accurately. Greeted all customers. Handled products and equipment in accordance with safety and sanitation guidelines. Up-sold additional menu items, beverages and desserts to increase restaurant profits. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team.
Took necessary steps to meet customer needs and effectively resolve food or service issues. Correctly received orders, processed payments and responded appropriately to guest concerns. Served fresh, hot food with a smile in a timely manner. Communicated clearly and positively with co-workers and management. Served orders to customers at windows, counters and tables. Cut and chopped food items and cooked on a grill or in fryers. Packaged menu items into bags or trays and placed drink orders into carriers. Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.
Prepared and served beverages such as coffee, tea and fountain drinks. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Carefully maintained sanitation, health and safety standards in all work areas.Frequently washed and sanitized hands, food areas and food preparation tools. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Cleaned food preparation areas, cooking surfaces, and utensils. Followed all established restaurant practices and procedures.Worked well with teammates and openly invited coaching from the management team.Took initiative to find extra tasks when scheduled duties were completed.
04/2001 to 08/2010
Team member/ Shift ManagerPizza Hut – City, STATE,
Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Up-sold additional menu items, beverages and desserts to increase restaurant profits.Promptly reported complaints to a member of the management team.Correctly received orders, processed payments and responded appropriately to guest concerns.Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.Resolved guest complaints promptly and professionally.Served orders to customers at windows, counters and tables.Cut and chopped food items and cooked on a grill or in fryers.Packaged menu items into bags or trays and placed drink orders into carriers.Operated large-volume cooking equipment such as grills, deep-fat fryers and griddles.Accurately measured ingredients required for specific food items.Prepared and served beverages such as coffee, tea and fountain drinks.Properly portioned and packaged take-out foods for customers.Mastered Point of Sale (POS) computer system for automated order taking.Quickly and efficiently processed payments and made accurate change.
Carefully maintained sanitation, health and safety standards in all work areas.Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.Frequently washed and sanitized hands, food areas and food preparation tools.Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps.Cleaned food preparation areas, cooking surfaces, and utensils.
Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.Followed all established restaurant practices and procedures.Worked well with teammates and openly invited coaching from the management team.Took initiative to find extra tasks when scheduled duties were completed.Quickly unloaded product shipments and stocked freezers.Assisted management with monthly inventory control and weekly stock ordering.
Scheduled activities and equipment use with managers, using information about daily menus to help coordinate cooking times.Prepared items according to written or verbal orders, working on several different orders simultaneously.
Created weekly schedules for employees.Prepared and submitted nightly bank deposits.Managed 15 to 20 employees. Directed and supervised staff performance.Instructed staff on procedures for handling difficult transactions.Counted and balanced registers.Evaluated employee performance.Oversaw disciplinary actions.Displayed merchandise for upcoming sales in visually appealing way.Scheduled and directed staff in daily work assignments to maximize productivity.
Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met. Minimized loss and misuse of equipment through proper restaurant supervision and staff training.Developed and maintained exceptional customer service standards.Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.Performed restaurant walk-throughs to gauge timeliness and excellent service quality.Initiated negotiations regarding vendor contracts and kept updated records of contracts. Counseled and disciplined staff when necessary.
Developed and maintained exceptional customer service standards.Carefully prepared weekly payroll to keep up with projected revenue for the week.Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.Consistently obtained highest rating from the county health department.
Education
Expected in 2013
Associate of Applied Science: Graphic Design Stevens Henager College - Salt Lake City, IN GPA:
Skills
Software: Mac OS 9/10, Windows 7/Vista/XP
Applications: Adobe Photoshop, Illustrator, InDesign, Flash, Dreamweaver, Microsoft Office (Word,Excel, Access, and Powerpoint
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