LiveCareer-Resume

deli clerk resume example with 5+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Upbeat, customer-focused Sales Associate with 5 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Able to deliver memorable guest experience through welcoming interactions and extensive product knowledge.

Skills
  • Food Preparation and Safety
  • Learning Strategies
  • Beverage Preparation
  • Ordering Procedures
  • Sales Expertise
  • Interactive Communication Skills
  • Accurate Money Handling
  • Effective Customer Communication
  • Food Running
  • Food Preparation
  • Scheduling
  • Sales
  • Guest Services
  • Cleaning
  • Food Sales and Promotion
  • Preparing Food Items
  • Food Safety
  • Inventory Rotation
  • Safe Food Handling
  • Register Operations
  • Stocking and Replenishing
  • Health and Safety Standards
  • Inventory Checks
  • Stocking of Food Cases
  • Customer Contact
  • Customer Checkout
  • Cooking
  • Proper Food Handling
  • Store Operations
  • Cash Register Operation
  • Teamwork
  • Store Management
  • Sales Goals
  • Process Improvement
  • Cash Handling
  • Performance Management
  • Refunds Exchanges and Adjustments
  • Processing Item Returns
  • Teaching
  • Business Operations
  • Data Entry
  • Employee Training
  • Office Supply Ordering
  • Sales Reporting
  • Market Strategy
  • Equipment Cleaning
  • Sales Processing
Experience
05/2020 to Current Deli Clerk Wegmans Food Markets, Inc. | Henrico, VA,
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Created aesthetically pleasing food arrangements for special orders and party trays.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Write and place orders for the department
03/2019 to 05/2020 Cook/casher Ssp Group | Tampa, FL,
  • Operated cash register, collected payments and provided accurate change.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues as they appeared.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Resolved issues with cash registers, card scanners and printers.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Inspected items for damage and obtained replacements for customers.
12/2017 to 05/2019 Assistant Manager Payless Shoes | City, STATE,
  • Reviewed sales reports to enhance sales performance and improve inventory management accuracy.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Delegated daily tasks to team members to optimize group productivity.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Conducted job interviews, led employee performance evaluations with constructive feedback and rewarded top sales performers to attract and retain top-quality personnel.
  • Cultivated hands-on training, assessment, guidance and performance monitoring programs to coach and mentor employees.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
  • Completed inventory audits to identify losses and project demand.
  • Analyzed monthly sales and performance reports to support operational planning and strategic decision making.
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Analyzed trends, identifying consumer demand and forecasting seasonal trends to streamline operations.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
02/2016 to 02/2018 Bakery Manager/Deli/Casher Lead/Night Baker/Stocker Breselows | City, STATE,
  • Displayed freshly baked items, including cupcakes, cookies and cinnamon rolls on counters and tables to entice passersby to visit and make purchases at bakery.
  • Minimized cross-contamination and infection risks by consistently following safe food handling procedures.
  • Assisted bakery manager with coordinating product ordering, receiving and stocking.
  • Decorated cakes and pastries, baked breads, tarts and pies and created specialty desserts.
  • Implemented and executed merchandising programs to maintain and increase sales.
  • Created new recipes and developed process improvements to avoid wastages.
  • Checked freshness of all bakery goods and food in bakery, removing and disposing of stale or outdated items.
  • Maintained operations in full compliance with alcohol service standards and legal requirements to prevent incidents of overserving or underage drinking.
  • Trained employees on cooking techniques, safety standards and performance strategies.
  • Motivated kitchen staff by establishing goals to increase productivity and quality.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
  • Cleaned utensils, dishes and glasses for customer use.
  • Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Helped customers find specific products, answered questions and offered product advice.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Operated cash register, collected payments and provided accurate change.
  • Inspected items for damage and obtained replacements for customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Resolved issues with cash registers, card scanners and printers.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
  • Properly verified customer identification for alcohol or tobacco purchases.
Education and Training
Expected in 06/2014 High School Diploma | Watertown High School, Watertown, WI GPA:

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Resume Overview

School Attended

  • Watertown High School

Job Titles Held:

  • Deli Clerk
  • Cook/casher
  • Assistant Manager
  • Bakery Manager/Deli/Casher Lead/Night Baker/Stocker

Degrees

  • High School Diploma

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