Deli Clerk resume example with 7+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Energetic Deli Clerk with three years of retail support and food service experience. Dedicated to top-notch customer service and providing high-quality products to loyal customers. Knowledgeable of broad range of products, including kosher and vegan. Highly efficient in problem resolution no matter the situation. Fluent in Japanese, Cantonese, and English (intermediate in Spanish). Incredibly positive outlook and attitude 100% of the time.
Skills
Inventory checks
Sanitation and safety standards
Register operations
Inventory rotation
Equipment use
Signage and pricing accuracy
Stocking of food cases
Safe food handling
Upselling
Product Knowledge
Food Services
Preparing food items
Machine Safety
Effective customer communication
Inventory
Meal prep
Work area maintenance
Cleaning and sanitizing
Concise time management
Opening and closing procedures
Superior communication skills
Guest service
Issue resolution
Phone orders
Payment transactions
Education and Training
Palm Beach State CollegeLake Worth, FLExpected in ā āAssociate of Arts:Education - GPA:
Minor in Psychology.
Seminole Ridge Community High School AdultLoxahatchee, FLExpected in 05/2018 ā āHigh School Diploma: - GPA:
4.0 GPA
Certifications
Boar's Head Training - 2018
Certified Biotechnician Student, Biotech Academy - 2018
BLS, CPR, AED, and First Aid Certification - 2018/2021
Experience
Bass Pro Shops - Deli Clerk Bolingbrook, IL, 11/2018 - Current
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
Stored perishable food items in freezer or refrigerator to protect from spoilage.
Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
Checked signage and pricing to verify accurate displays on counters and in cases.
Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Checked and recorded refrigerator and freezer temperatures daily to verify proper working conditions.
Created aesthetically pleasing food arrangements for special orders and party trays.
Documented and entered special orders for event catering and party trays.
Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
Maintained work areas to reduce potential for illness or injury.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Cleaned utensils, dishes and glasses for customer use.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Cross-trained in other kitchen positions to support team and meet customer needs.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Gave exceptional customer service to guests during peak business periods, resulting in increased sales and 80% boost in revenues.
Used mental math and available tools to total materials needed, costs and payments due.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Met high productivity standards in processing payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Answered customer quests, provided store information and escorted to desired store areas.
Received payments for products and issued receipts.
Yavapai College - NICU Volunteer Prescott, , 10/2018 - 03/2019
NICU cuddlers would give infants and newborns skin-to-skin contact that they may not have been provided with. Wether it be that they were surrendered to the state or mother delivering the baby may have died.
Oakland County - Volunteer Mi 48328, MI, 08/2014 - 05/2018
Volunteered to help with special events and programs by checking in participants and giving directions.
Volunteered over 200 hours to help teachers with any classroom tasks; including, grading papers, organizing lesson plans, and implementing daily classroom schedules.
Sorted and distributed canned goods and produce to disadvantaged families.
Communicated needs and issues to appropriate supervisors for administrative action.
Biotech Academy Of Science And Education - Student City, STATE, 08/2014 - 05/2018
Adhered to school schedules, regulations, policies and dress codes to promote safety and learning.
Used library and scholarly databases to locate reliable resources.
Contributed to development, planning and completion of project initiatives.
Balanced school, extracurricular activities and work along with healthy social connections and personal health.
Participated in student clubs, extracurricular activities and sports with teamwork and dedication to sportsmanship and collaboration.
Studied topics such as biochemistry, cell biology, genetics, molecular biology, and chemical engineering.
Certified in pipette usage, centrifuge usage, transfection, real time PCR, and quantitation.
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