Montgomery Street, San Francisco, CAXXX05(555) 432-1000, resumesample@example.com
Summary
I have only worked at Publix, aboutb3 years, and I would love to branch out to other jobs. I am good at heavy lifting up to 75 pounds. I am precise with FIFO when i do retail. I love to cook, and I love to help customers when they need help. I'm excellent with customer service and will give my all when needed.
Skills
Inventory rotation
Sanitation and safety standards
Inventory checks
Register operations
Point of Sale systems familiarity
Work area maintenance
Preparing food items
Product Knowledge
Machine Safety
Food Services
Stocking of food cases
Upselling
Sales expertise
Food Presentation
Cleaning and sanitizing
Equipment use
Signage and pricing accuracy
Safe food handling
Effective customer communication
Work ethic
Experience
07/2019 to CurrentDeli ClerkRedner's Markets Inc. | Scranton, PA,
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Checked signage and pricing to verify accurate displays on counters and in cases.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Created aesthetically pleasing food arrangements for special orders and party trays.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
Cleaned utensils, dishes and glasses for customer use.
Organized ingredients and restocked supplies to prepare for busy periods.
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
Cross-trained in other kitchen positions to support team and meet customer needs.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Observed key food safety procedures by checking proper storage and appropriate temperatures for cold and frozen items.
Operated fryers and grills according to instructions to maintain safety and food quality.
Supervised staff of [Number], providing direction in preparing specialty items, including [Type] and [Type] food.
Modified standard recipes to account for ingredient issues or customer requests, including allergen concerns.
Placed frequently used food such as [Type] and [Type] in proper storage containers and placed perishable items in refrigerator.
Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
Created approximately [Number] orders simultaneously during busy periods.
Marinated food items according to corporate-provided instructions and recipes.
06/2019 to 07/2019Customer Service AssociateChewy | Dallas, TX,
Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
Documented conversations with customers to track requests, problems and solutions.
Shared detailed information regarding [Product or Service] options to help customers make decisions.
Consulted with customers regarding [Product or Service] needs, addressing [Type] concerns.
Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
Educated customers on special pricing opportunities and company offerings.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Assisted approximately [Number] customers each [Timeframe] with [Product or Service] questions.
Assessed customer needs and upsold products and services to maximize [Type] sales.
Asked probing questions to determine service needs and accurately input information into electronic systems.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Answered customer questions and addressed concerns, resulting in [Number]% reduction in complaint calls.
Upheld privacy and security requirements established by [Type] regulatory agencies.
Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
Delivered service and support to each customer, paving way for future business opportunities.
Consulted with customers to determine best methods to resolve service and billing issues.
Worked with [Job title] to develop customer service improvement initiatives.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.