Seasoned mailer well versed in distribution center operations and successful in working in production-driven environments. Organized professional committed to maintaining highest standards of efficiency. Seeking to bring talent and 19-year background to rewarding[Job role.
Education and Training
High School DiplomaGloucester City Jr. Senior High SchoolGloucester City,NJ,06/1987
Some College (No Degree)Camden County CollegeBlackwood,NJ,Business
Arts DeliDeli Clerk | GLOUCESTER CITY, NJ10/2016 to 07/2019
Created aesthetically pleasing food arrangements for special orders and party trays.
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Kept all utensils, dishes and glasses clean and ready for customer use.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Accepted and processed cash, check, card and mobile payments, maintaining [Number]% accuracy rate.
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Protected food from spoilage by storing according to safety procedures.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Checked signage and pricing to verify accurate displays on counters and in cases.
SelfArmstrong Cleaning Company | Gloucester City, New Jersey04/2010 to 08/2016
Maintained exceptional guest satisfaction by working closely with management and reporting feedback from customers.
Thoroughly cleaned [Type] establishment, including rooms, lobbies, lounges and restrooms to maintain organized and welcoming environment.
Requested maintenance orders to fix non-working equipment and address any room damage.
Reduced average cleaning time per room from [Number] to [Number] minutes.
Led [Type] and [Type] training to boost customer satisfaction rating from [Number]% to [Number]%.
Completed organized, cleaned and sanitized rooms, including kitchens, bedrooms, living rooms, and bathrooms.
Utilizes digital timekeeping system to document hours worked per day.
Checked and changed linens throughout houses and washed and dried dishes.
Collected and disposed of garbage and debris from ashtrays and trash cans and placed trash receptacles outside for [Timeframe] pickup.
Prepared departmental contracts for attorney approval.
Demonstrated full store expertise on merchandise locations, enabling optimum service to inquiring customers.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures.
Moved beds, sofas and [Type] furniture to wipe down baseboards and alleviate dust and dirt from hard-to-reach areas.
Managed client laundry with proper care and attention to needs of different linens and articles of clothing.
Used [Type] cleaning products for sanitizing bathrooms and kitchens to reduce spread of germs and prevent illness.
Washed and polished glass windows and doors to keep entryways clear and professional.
Collected trash from receptacles and surfaces, discreetly removing items for disposal.
Served as high school student body president after being elected student council representative.
Organized supplies for efficient use based on expected customer needs.
Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Laundered bedding and made beds.
Dusted and vacuumed [Number] assigned rooms, wiped baseboards, removed scuff marks and cleaned mirrors, toilets, sinks, showers, tubs and marble floors daily.
Coached new [Job title]s by demonstrating approved cleaning procedures.
Properly swept, vacuumed and mopped all floor surfaces of the house.
Swept and damp-mopped private stairways and hallways.
Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
Used [Type] equipment and chemicals by following all manufacturer instructions to avoid burns, injuries and workplace accidents.
Completed more than [Number] jobs each [Timeframe] while maintaining [Number]% satisfaction rating from customers.
Philadelphia Inquirer And Daily NewsMailer | Conshohocken, PA01/1989 to 01/2004
Put advertisements into machine took bundles off of the belt and put them on skids