Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary
Very friendly person and enthusiastic.
High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.
Skills
Register operations
Sanitation and safety standards
Inventory rotation
Inventory checks
Safe food handling
Effective customer communication
Work area maintenance
Cleaning and sanitizing
Meat processing
Experience
04/2019 to Current
Deli ClerkAlbertsons Companies – Longview, WA,
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Protected food from spoilage by storing according to safety procedures.
01/2017 to 12/2018
HostessVail Resorts – Lakewood, CO,
Helped to plan and execute parties for more than 15 guests, including coordinating menus and preparing tables.
Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
Made special accommodations for customers by collaborating with front of house staff to move tables and adjust seating.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Maintained open communication with kitchen staff regarding cook times to prevent overloading workers and creating dissatisfied customers.
Managed guest expectations by relaying information regarding hours, wait times and specials.
Monitored dining area to assess server capacity and accurately estimate wait times.
Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
Backed up serving staff, food runners and bussers to keep dining room presentable and ready for incoming guests.
Answered telephone to provide establishment information and take party reservations.
Recognized VIP customers immediately and provided special treatment, including preferred tables.
Accommodated guests with special needs, including accommodations for child seats and wheelchairs.
Answered phones politely and promptly, accurately recording and confirming reservations.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Greeted guests entering restaurant and gathered information to seat groups or place on waitlist, distributing pagers to waiting guests.
Managed closing duties, including restocking items and reconciling cash drawer.
Answered customers' questions about hours, seating, current wait time and other information.
05/2017 to 11/2018
Dog Daycare AttendantVca Antech, Inc. – Cheshire, CT,
Fed and cared for up to 6 pets per week during owners' absences.
Developed long-term relationships with clients and bonded with animals through regular contact.
Adhered to all pet care plans, medication requirements and dietary restrictions while providing care.
Supported animal health by keeping all areas clean, neat and properly sanitized.
Offered every owner exceptional customer service and support, as well as top-notch care to each animal.
Maintained clean and orderly play yards, kennels and cages.
Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
Prepared food and formulas to meet individual needs of animals under care with safe and nutritious meals.
02/2016 to 12/2016
Cart BoyWestport Golf Club – City, STATE,
Delivered snacks or drinks to customer locations.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Improved customer satisfaction by finding creative solutions to problems.
Education and Training
Expected in 06/2015
High School Diploma: North Lincoln High School - Lincolnton, NC GPA:
Expected in 05/2019
Associate of Science: Mitchell Community College - Statesville, NC GPA:
Expected in
Bachelor of Science: University of North Carolina At Charlotte - Charlotte, NC GPA:
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