deli clerk resume example with 11+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Reliable and upbeat Customer Service Associate with 6 years of experience. Successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Skills
Cleanliness and sanitation
Proper waste disposal
Interactive Communication Skills
Menu Memorization
Performance improvement
Customer assistance
Refunds and exchanges
Payment collection
Cash register operations
Identification Checks
Cash Drawer Management
ID Verification
Cash Register Operation
Refund Handling
Customer Relations
Good telephone etiquette
Written and verbal communication
Cash owed calculations
Work History
12/2018 to Current
Deli ClerkGlobal Partners Lp – Tyngsboro, MA,
Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
Maintained clean, trash-free workspaces to maximize productivity and safety.
Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
Maintained proper signage and pricing information for displays, cases and counters.
Opened new inventory and rotated stock by dates to maintain freshness.
Offered product samples to customers, generating additional sales through taste-testing.
Greeted customers at deli counter to fulfill requests and answer questions.
Used downtimes to prepare ingredients and restock supplies for expected busy periods.
Checked refrigerated and frozen cases and replenished low stock every week.
Listened carefully to customer instructions and prepared orders according to those preferences.
Listened to customer requests and suggested additional menu items as appropriate to upsell products.
Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
06/2014 to Current
Cashier Team LeadGpm Investments – Cibolo, TX,
Resolved escalated customer disputes with special actions such as discounts.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Quickly and accurately counted drawers at start and end of each shift.
Increased customer loyalty and retention.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Displayed new stock and rotated existing products.
Received and processed customer payments.
Assisted customers by answering questions and fulfilling requests.
Educated employees on all job tasks, including register use, merchandising and customer service.
Educated customers on promotions to enhance sales.
Processed POS transactions, including checks, cash and credit purchases or refunds.
Built effective training and coaching strategies to optimize team performance.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
02/2020 to 05/2020
SI LeaderCUNY The City University Of New York – City, STATE,
Took detailed meeting minutes, prepared meeting rooms and compiled paperwork to support English department.
Reported back to instructor and management to receive day-to-day tasks and responsibilities.
Interacted with students professionally by phone, email or in-person to provide information and directed to desired staff members/students.
Completed range of simultaneous job tasks to support professor's academic, research and operational needs.
Prepared class materials and graded assignments to keep courses on-track and promote student learning.
Supported student learning objectives through personalized and small group assistance.
Assessed student assignments to check quality and completeness before submission for grading.
Took daily attendance, notifying the professor immediately of any student absences.
01/2010 to 06/2014
Private Nanny/HousekeeperPrivate – City, STATE,
Removed waste paper and other trash from premises to designated area.
Established and maintained clean and comfortable environments in the house by vacuuming, cleaning windows and dusting.
Polished glass surfaces and windows.
Dusted picture frames and wall hangings with cloth.
Changed bed linens and collected soiled linens for cleaning.
Hand-dusted and wiped down office furniture, fixtures and window sills to keep areas clean and comfortable..
Disinfected and mopped bathrooms to keep facilities sanitary and clean.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Monitored children's play activities to verify safety.
Assisted with light housekeeping duties as well as running errands.
Helped children complete homework assignments and school projects.
Encouraged children to be understanding of and patient with others.
Engaged with children on individual basis to build positive relationships.
Offered positive and nurturing environments to support child social and emotional growth.
Made healthy snacks and meals for 2 children.
Identified warning signs of emotional and developmental problems in children.
Provided developmentally appropriate activities for children.
Monitored schedules to maintain sleeping, eating and school schedules for children.
Prepared bite-sized snacks and carefully watched young children eat to prevent choking.
Played games and read books to young children, limiting TV and mobile device time.
Met children at bus stop to walk home and assist with crossing street.
Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
Communicated with parents about daily activities and behaviors.
Led indoor and outdoor activities and steered children away from dangers.
Promoted language development skills through reading and storytelling.
Involved children in caring for household pets and chores.
Communicated with children at age-appropriate levels to encourage understanding and foster relationships.
Organization.
Education
Expected in 05/2018 to to
GED: Queens Adult Learning Center - Queens, NY, GPA:
Expected in 01/2019 to to
: Liberal Arts And General Studies Borough Of Manhattan Community College Of The City University Of New York - New York, NY GPA:
Member of The National Society of Leadership and Success.
Expected in to to
: Undecided Queens College Of The City University Of New York - Flushing, NY GPA:
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Resume Overview
School Attended
Queens Adult Learning Center
Borough Of Manhattan Community College Of The City University Of New York