Skilled Deli Clerk with 15 years of experience. Expert at using computerized register and payment systems. Familiar with large range of food types, food safety protocols and party tray arrangements.
Skills
Sanitation and safety standards
Register operations
Inventory rotation
Inventory checks
Education and Training
Jessica MillerBakersfield , CAExpected in 05/2000 ā āGED: - GPA:
Prepared and processed contracts and order forms for new and existing customers.
Built strong, professional relationships through identification of client needs, which increased overall sales and opportunities.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Created and implemented store displays, promoting sales and growth.
Introduced customers to new offerings and updated accounts.
Cross-sold additional products and services to purchasing customers.
Demonstrated products at customer locations, answering questions and redirecting objections to close deals.
Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth.
Leveraged trends in customer industries and marketplaces to shape value-added solutions and approaches for key audiences.
Built positive and productive customer connections to drive consistent sales.
Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technical personnel.
Followed up after sales to assess satisfaction and identify ongoing requirements.
Provided customers with recommendations to promote brand effectiveness and product benefits.
Consulted with long-term, new and prospective customers to understand needs and propose ideal solutions.
Global Partners Lp - Deli Clerk Blandford, MA, 09/1999 - 06/2003
Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
Checked signage and pricing to verify accurate displays on counters and in cases.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Removed food items from inventory and restocked refrigerated and frozen cases to maintain product availability.
Created aesthetically pleasing food arrangements for special orders and party trays.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Distributed new item samples to customers in order to provide opportunities for individuals to try products before purchase.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Kept all utensils, dishes and glasses clean and ready for customer use.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Observed key food safety procedures by making sure that cold and frozen items were stored properly and at the appropriate temperatures.
Documented and entered special orders for event catering and party trays using [Software].
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Removed trash and dropped food items regularly to keep workspaces neat and clean.
Accepted and processed cash, check, card and mobile payments, maintaining [Number]% accuracy rate.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
Cross-trained in [Type] and [Type] positions to support team and help meet all customer needs.
Verified proper operation of refrigerators, freezers and warming lamps by collecting temperature readings each [Timeframe].
Communicated effectively with deli counter customers to answer questions and make recommendations.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
Protected food from spoilage by storing according to safety procedures.
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