Deli Associate Resume Example Company Name

DELI ASSOCIATE

Summary

I have worked ever since I was 16. I have experience with bojangles and I would still be with them but I had to move. I currently work at publix in Franklin making $13.50 an hour. I am just wanting another job so I have more money coming in.

Skills

Register operations
Inventory rotation
Point of Sale systems familiarity
Sales expertise
Safe food handling
Cleaning and sanitizing
Equipment use
Preparing food items
Sanitation and safety standards

Effective customer communication
Machine Safety
Stocking of food cases
Work area maintenance
Food Presentation
Food Services
Upselling
Product Knowledge

Experience

Deli Associate
City, StateCompany Name/Aug 2020 to Current

Received new inventory and rotated stock by dates to keep items fresh and usable.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
Cross-trained in other kitchen positions to support team and meet customer needs.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Documented and entered special orders for event catering and party trays using [Software].
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
Communicated effectively with deli counter customers to answer questions and make recommendations.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
Organized ingredients and restocked supplies to prepare for busy periods.
Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
Cleaned utensils, dishes and glasses for customer use.
Made orders by slicing, weighing, packaging and pricing meats and cheeses.

Food Prep
City, StateCompany Name/Apr 2020 to Jun 2020

Packaged and stored food products appropriately to ensure proper handling and preservation.
Re-stocked, organized and arranged service and food stations.
Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
Followed recipes and customer requests to prepare high-quality, delicious meals.
Cleaned utensils, dishes and glasses for customer use.
Stored perishable food items in freezer or refrigerator to protect food from spoilage.
Organized ingredients and restocked supplies to prepare for busy periods.
Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
Kept team on track by assigning and supervising their activities and giving constructive feedback.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Contributed to development, planning and completion of project initiatives.
Recognized by management for providing exceptional customer service.

Cashier
City, StateCompany Name/Nov 2019 to Dec 2019

Assisted with purchases, locating items and signing up for rewards programs.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Properly verified customer identification for alcohol or tobacco purchases.
Monitored sales events, added new merchandise and rang up purchases.
Scanned customer purchases, supporting transactions to streamline sales process.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Operated cash register, collected payments and provided accurate change.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Welcomed customers, offering assistance to help find necessary store items.
Helped customers find specific products, answered questions and offered product advice.
Processed [Number] transactions per day with exceptional accuracy.
Inspected items for damage and obtained replacements for customers.

Crew Member
City, StateCompany Name/May 2017 to Sep 2019

Drove team success by completing assigned task quickly and accurately.
Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
Observed safety precautions and practices when using heavy machinery and equipment.
Fulfilled additional crew-related duties, including [Task] and [Task], to maintain nonstop operations.
Upheld high standards of productivity and quality in all areas of operations.
Remained mindful of workplace safety according to predetermined specifications.
Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
Maintained [Type] and [Type] equipment onboard by using [Technique] to keep all machinery functioning properly.
Organized food items on serving trays and in carry-out packages.
Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
Washed, peeled, cut and measured recipe ingredients.
Prepared large batches of [Type] food according to standard recipes.
Complied with company service standards, including inventory and cash control procedures.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Served drinks and prepared specialty beverages.
Reviewed contents on food trays to check receiving complete order.
Completed opening, closing and shift change tasks to promote store efficiency.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
Took orders, prepared foods and processed payments in full-service [Type] establishment.
Verified orders and bagged items for easy transport.
Received food orders from individuals and explained offerings.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
Resolved customer concerns and relayed relevant information to supervisor.

Education and Training

High School DiplomaSummit High SchoolMay 2019City, State

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Deli Associate Resume Example

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