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Deli Associate Resume Example

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DELI ASSOCIATE
Summary

I have worked ever since I was 16. I have experience with bojangles and I would still be with them but I had to move. I currently work at publix in Franklin making $13.50 an hour. I am just wanting another job so I have more money coming in.

Skills
  • Register operations
  • Inventory rotation
  • Point of Sale systems familiarity
  • Sales expertise
  • Safe food handling
  • Cleaning and sanitizing
  • Equipment use
  • Preparing food items
  • Sanitation and safety standards
  • Effective customer communication
  • Machine Safety
  • Stocking of food cases
  • Work area maintenance
  • Food Presentation
  • Food Services
  • Upselling
  • Product Knowledge
Experience
Deli Associate
Franklin , TNPublix /Aug 2020 to Current
  • Received new inventory and rotated stock by dates to keep items fresh and usable.
  • Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Completed orders of all sizes according to customer preferences, improving patron retention by [Number]%.
  • Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Updated displays, cases and other customer-facing areas to increase sales of special items.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Documented and entered special orders for event catering and party trays using [Software].
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
  • Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
  • Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
  • Communicated effectively with deli counter customers to answer questions and make recommendations.
  • Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
  • Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and [Number]% boost in revenues.
  • Cleaned utensils, dishes and glasses for customer use.
  • Made orders by slicing, weighing, packaging and pricing meats and cheeses.
Food Prep
Lewisburg, TNLawLers Barbecue /Apr 2020 to Jun 2020
  • Packaged and stored food products appropriately to ensure proper handling and preservation.
  • Re-stocked, organized and arranged service and food stations.
  • Maintained clean and sanitized work area in accordance with food safety guidelines, avoiding cross-contamination of raw and prepared food products.
  • Monitored and recorded temperatures of food, storage, and service areas to maintain established, regulatory guidelines.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cleaned utensils, dishes and glasses for customer use.
  • Stored perishable food items in freezer or refrigerator to protect food from spoilage.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Employed knowledge of cutlery and culinary tools to prepare [Type] foods.
  • Checked and recorded temperatures of refrigerator and freezer daily to verify proper working conditions.
  • Kept team on track by assigning and supervising their activities and giving constructive feedback.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Contributed to development, planning and completion of project initiatives.
  • Recognized by management for providing exceptional customer service.
Cashier
Lewisburg , TNTigermarket /Nov 2019 to Dec 2019
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Monitored sales events, added new merchandise and rang up purchases.
  • Scanned customer purchases, supporting transactions to streamline sales process.
  • Promoted specific item options to drive sales and achieve add-on purchases.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Operated cash register, collected payments and provided accurate change.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Worked closely with front-end staff to assist customers and maintain satisfaction levels.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Helped customers find specific products, answered questions and offered product advice.
  • Processed [Number] transactions per day with exceptional accuracy.
  • Inspected items for damage and obtained replacements for customers.
Crew Member
Columbia , TNBojangles /May 2017 to Sep 2019
  • Drove team success by completing assigned task quickly and accurately.
  • Organized and restocked [Type] and [Type] supplies to support operations and team productivity.
  • Observed safety precautions and practices when using heavy machinery and equipment.
  • Fulfilled additional crew-related duties, including [Task] and [Task], to maintain nonstop operations.
  • Upheld high standards of productivity and quality in all areas of operations.
  • Remained mindful of workplace safety according to predetermined specifications.
  • Entered orders into computer system to send order details to kitchen, mentioning customers' special requests and food allergies in person.
  • Maintained [Type] and [Type] equipment onboard by using [Technique] to keep all machinery functioning properly.
  • Organized food items on serving trays and in carry-out packages.
  • Prepared [Type] food items, following recipes to cut, chop and combine ingredients in correct amounts and with proper technique, cooking to perfection.
  • Stored food in designated areas following wrapping, dating, food safety and rotation procedures.
  • Washed, peeled, cut and measured recipe ingredients.
  • Prepared large batches of [Type] food according to standard recipes.
  • Complied with company service standards, including inventory and cash control procedures.
  • Kept customer and food preparation areas clean and well-organized for maximum efficiency.
  • Performed prep work such as washing, peeling, cutting and seeding fruits and vegetables.
  • Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
  • Served drinks and prepared specialty beverages.
  • Reviewed contents on food trays to check receiving complete order.
  • Completed opening, closing and shift change tasks to promote store efficiency.
  • Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator in accordance with safety standards.
  • Took orders, prepared foods and processed payments in full-service [Type] establishment.
  • Verified orders and bagged items for easy transport.
  • Received food orders from individuals and explained offerings.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
  • Utilized approved food recipes and production standards to monitor quality, serving temperatures and standard portion control.
  • Resolved customer concerns and relayed relevant information to supervisor.
Education and Training
High School DiplomaSummit High SchoolMay 2019Spring Hill, TN
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Resume Overview

Companies Worked For:

  • Publix
  • LawLers Barbecue
  • Tigermarket
  • Bojangles

School Attended

  • Summit High School

Job Titles Held:

  • Deli Associate
  • Food Prep
  • Cashier
  • Crew Member

Degrees

  • High School Diploma

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