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Deli Associate Customer Service Associate Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Highlights
  •  Customer service mindset
  • Comfortable standing for long time periods
  • Food handling knowledge
  • Reliable, punctual and committed to customer service
  • Basic knife skills
  • Sales proficiency
  • Excellent verbal communication
  • Enthusiasm
  • Cheerfulness​
  • Neat, clean and professional appearance
  • Math and language skills
  • Delivers exceptional customer service
  • Proven leader
  • Conversant in Spanish
  • Engaging personality
  • Accurate money handling
  • Able to lift 50 pounds
  • Verbal/written communication
  • Hard-working
  • Experienced with POS systems
  • Mastered use of POS systems
  • POS systems
  • Energetic self-starter
  • Cash handling
  • Strong customer relationship builder
  • Ability to handle fast-paced environment
  • Able to regularly lift/move 25-50 pounds
  • Professional appearance
  • Mathematical strengths
  • Efficiency
  • Sharp problem solver
  • Courteous demeanor
  • Energetic work attitude
  • Large cash/check deposits expert
  • Store maintenance ability
  • High customer service standards
  • Conflict resolution proficiency
  • Meticulous attention to detail
  • Persuasive
  • Focused on customer satisfaction
  • Skilled multi-tasker
  • Customer- and service-oriented
  • Ability to mediate disputes
  • Reading comprehension skills
  • Written and oral communication skills
  • Excellent communication skills
  • Listening skills
  • Results-oriented
  • Reliable and punctual
Skills
Accomplishments
MAY NOT BE NECESSARY SECTION

  • Answered telephone calls and responded to inquiries.
  • Assisted in maintaining preparation and service areas in a sanitary condition.
  • Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper functioning.
  • Cleaned and sterilized equipment and facilities.
  • Ensured freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
  • Filled beverage and ice dispensers.
  • Greeted each customer with friendly eye contact.
  • Inspected and cleaned food preparation areas to ensure safe and sanitary food-handling practices.
  • Inspected restrooms for cleanliness and availability of supplies and cleaned restrooms when necessary.
  • Performed all transactions in a cordial, efficient and professional manner.
  • Placed clean dishes, utensils and cooking equipment in storage areas.
  • Portioned, arranged, and garnished food, and served food to waiters or patrons
  • Prepared and served cold drinks, frozen milk drinks and desserts using drink-dispensing, milkshake or frozen custard machines.
  • Prepared checks itemizing total meal costs and sales taxes.
  • Prepared daily food items and cooked simple foods and beverages.
  • Prepared food items.
  • Spoke with patrons to ensure satisfaction with food and service.
  • Stocked service stations with items such as ice, napkins and straws.
  • Stored food in designated containers and storage areas to prevent spoilage.
  • Swept and scrubbed floors.
  • Took food orders and relayed orders to kitchens or serving counters.
  • Washed dishes, glassware, flatware, pots and/or pans using dishwashers or by hand.
  • Weighed and measured ingredients.
  • Wiped tables and seats with dampened cloths and replaced dirty tablecloths.
  • Communicated with customers regarding orders, comments and complaints.
  • Complied with scheduled kitchen sanitation and ensured all standards and practices were met.
  • Cooked food properly and in a timely fashion while using safety precautions.
  • Cooked the exact number of items ordered by each customer while working on several different orders simultaneously
  • Ensured first-in-first-out system with all ingredients labeled and stored properly.
  • Maintained contact with kitchen staff, management, serving staff and customers.
  • Packaged take-out foods and served food to customers.
  • Provided customers with product details, such as coffee blend and preparation descriptions.
  • Provided guests with menus.
  • Responded to resident or guest complaints regarding food or service.
  • Seasoned and cooked food according to recipes or personal judgment and experience.
  • Served customers in eateries that specialized in fast and inexpensive carry-out food.
  • Served residents and guests during meal times with speed and efficiency.
  • Set tables with clean linens, condiments, and other supplies.
  • Sorted and removed trash and placed it in designated pickup areas.
Experience
Deli associate / customer service associate, 2016 to 02/2016
Aramark Corp. Midway, KY,
  • Established a relationship with regular customers as well as co-workers 
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Promptly reported complaints to a member of the management team.
  • Communicated clearly and positively with co-workers and management.
  • Cut and chopped food items and cooked in an oven.
  • Prepared and served frozen beverages such as smoothies.
  • Quickly and efficiently processed payments and made accurate change.
  • Mastered Point of Sale (POS) computer system for automated order taking.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops, and emptying hot food table.
  • Cleaned food preparation areas, cooking surfaces, and utensils.
  • Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Worked well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
Waitress, 10/2015 to 11/2015
Alyan's Middle Eastern Cuisine City, STATE,
  • Accepted payment from customers and made change as necessary.
  • Assisted diners with seating as needed
  • Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
  • Examined trays to ensure that they contained required items
  • Cleaned bars, work areas, and tables 
  • Greeted customers in the restaurant,Greeted guests and sat them at tables or in waiting areas
  • Prepared and served hot and cold beverages
  • Performed serving, cleaning, and stocking duties in establishments took and rang up orders, handled payment and thanked customers
  • Stocked and rotated products, stocked supplies, and paper goods in a timely basis
  • Stocked cabinets and serving areas with condiments, and refilled condiment container
  • Took orders from patrons for food and beverages
  • Used all food handling standards Communicated with customers regarding orders, comments, and complaints
  • Maintained contact with kitchen staff, management, serving staff, and customers
  • Observed diners to anticipate any additional needs and respond to requests
  • Packaged take-out foods and served food to customers
  • Provided guests with menus
  • Removed trays and stacked dishes for return to kitchen
  • Responded to resident or guest complaints regarding food or service
  • Set tables with clean linens, condiments, and other supplies
  • Sorted and removed trash, placing it in designated pickup areas
  • Assisted guests with placing orders in an informative and helpful fashion.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
  • Suggested additional items to customers, as appropriate, to increase restaurant sales.
  • Promptly served all food courses and beverages to guests.
  • Answered questions about menu selections and made recommendations when requested.
  • Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Regularly checked on guests' satisfaction.
  • Completed closing duties, including restocking items and closing out the cash drawer.
  • Skillfully anticipated and addressed guests' service needs.
  • Consistently adhered to quality expectations and standards.
  • Delivered an exceptional dining experience with friendly, fast service.
  • Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
  • Routinely cleaned table linens, table settings, glassware, windowsills, carpets, counters, floors, storage areas and service refrigerators.
  • Correctly calculated charges, issued bills and collected payments.
  • Continually kept carpets and floor clear of debris.
  • Maintained a professional tone at all times, including during peak rush hours.
  • Received frequent customer compliments for going above and beyond normal duties.
  • Facilitated prompt and accurate seating and service of all guests.
Cashier/Drive Thru/Food Prep, 09/2013 to 02/2014
Chicken Addiction City, STATE,
  • Up-sold additional menu items, beverages and desserts to increase restaurant profits.
  • Took necessary steps to meet customer needs and effectively resolve food or service issues.
  • Recorded customer orders and repeated them back in a clear, understandable manner.
  • Promptly reported complaints to a member of the management team.
  • Correctly received orders, processed payments and responded appropriately to guest concerns.
  • Served fresh, hot food with a smile in a timely manner.
  • Communicated clearly and positively with co-workers and management.
  • Resolved guest complaints promptly and professionally.
  • Served orders to customers at windows, counters and tables.
  • Packaged menu items into bags or trays and placed drink orders into carriers.
  • Accurately measured ingredients required for specific food items.
  • Properly portioned and packaged take-out foods for customers.
  • Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking.
  • Carefully maintained sanitation, health and safety standards in all work areas.
  • Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
  • Frequently washed and sanitized hands, food areas and food preparation tools.
  • Performed general maintenance duties, including mopping floors, washing dishes, and wiping counter tops.
  • Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
  • Followed all established restaurant practices and procedures.
  • Worked well with teammates and openly invited coaching from the management team.
  • Took initiative to find extra tasks when scheduled duties were completed.
  • Prepared items according to written or verbal orders, working on several different orders simultaneously.
Education
Associate of Science: Liberal Arts / Psychology, Expected in
to
Raritan Valley Community College - Branchburg, New Jersey
GPA:
  • Member of Psychology Club
  • Member of Criminal Justice Club
  • Coursework in Psychology
  • [Number] GPA
  • Top 10% of class
  • Emphasis in Psychology and social interaction
  • Volunteered to assist Professor with final exam survey inquires
  • Coursework included English, Mathematics, and Psychology
  • Stress management Training Workshop
  • Advanced coursework in Psychology
  • Coursework in Social Psychology and Personality Psychology
  • Liberal Arts Coursework
GED: Basic/ General Education $&$&$&$&$&$&$&, Expected in 2013
to
Hunterdon Central Regional High School - Flemington, New Jersey
GPA:
  • General Education Diploma (GED) Earned
  • Member of Art Club
  • Coursework in Algebra
  • Reading and Writing Comprehension Coursework
  • Attended Bullying seminar
  • English and Creative Writing coursework
  • Environmental Science and Biology coursework
  • Coursework in Health and Wellness
  • Coursework included World Languages Spanish and Spanish 2
  • Public Speaking coursework
  • Studio Art class
  • Physical Education class
: Cosmetology, Expected in
to
The Hunterdon County Polytech Career Academy - Flemington, New Jersey
GPA:
  • Cosmetology training
  • Nail Technician training
  • Coursework in Marketing and advertising
  • Top 15% of class
  • Makeup Application seminar 
  • Spa treatments training and coursework
  • Spa treatments workshop attended
  • Seminar on Retail Advertising
  • Hair treatment training
  • Sanitation training
  • Nail Technology workshop attended
  • Haircutting and Chemical Services training
  • Emphasis in nails
  • Hair and Nails Coursework

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Resume Overview

School Attended
  • Raritan Valley Community College
  • Hunterdon Central Regional High School
  • The Hunterdon County Polytech Career Academy
Job Titles Held:
  • Deli associate / customer service associate
  • Waitress
  • Cashier/Drive Thru/Food Prep
Degrees
  • Associate of Science
  • GED