Up-sold additional menu items, beverages and desserts to increase restaurant profits.
Took necessary steps to meet customer needs and effectively resolve food or service issues.
Recorded customer orders and repeated them back in a clear, understandable manner.
Promptly reported complaints to a member of the management team.
Correctly received orders, processed payments and responded appropriately to guest concerns.
Served fresh, hot food with a smile in a timely manner.
Communicated clearly and positively with co-workers and management.
Resolved guest complaints promptly and professionally.
Served orders to customers at windows, counters and tables.
Packaged menu items into bags or trays and placed drink orders into carriers.
Accurately measured ingredients required for specific food items.
Properly portioned and packaged take-out foods for customers.
Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking.
Carefully maintained sanitation, health and safety standards in all work areas.
Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction.
Frequently washed and sanitized hands, food areas and food preparation tools.
Performed general maintenance duties, including mopping floors, washing dishes, and wiping counter tops.
Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.
Followed all established restaurant practices and procedures.
Worked well with teammates and openly invited coaching from the management team.
Took initiative to find extra tasks when scheduled duties were completed.
Prepared items according to written or verbal orders, working on several different orders simultaneously.
Raritan Valley Community College － Branchburg, New Jersey, USAAssociate of ScienceLiberal Arts / Psychology
Member of Psychology Club
Member of Criminal Justice Club
Coursework in Psychology
Top 10% of class
Emphasis in Psychology and social interaction
Volunteered to assist Professor with final exam survey inquires
Coursework included English, Mathematics, and Psychology
Stress management Training Workshop
Advanced coursework in Psychology
Coursework in Social Psychology and Personality Psychology
Liberal Arts Coursework
2013Hunterdon Central Regional High School － Flemington, New Jersey, USAGEDBasic/ General Education $&$&$&$&$&$&$&
General Education Diploma (GED) Earned
Member of Art Club
Coursework in Algebra
Reading and Writing Comprehension Coursework
Attended Bullying seminar
English and Creative Writing coursework
Environmental Science and Biology coursework
Coursework in Health and Wellness
Coursework included World Languages Spanish and Spanish 2
Public Speaking coursework
Studio Art class
Physical Education class
The Hunterdon County Polytech Career Academy － Flemington, New Jersey, USACosmetology