(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Well-organized and dedicated employee bringing over 35 years of experience, energetic nature and expertise in preparing any type of food. Superior in organizing ingredients, collecting waste and working with little oversight to optimize performance. Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty. Experienced trainer and supervisor.

  • Quality Management
  • Product Knowledge
  • Product Sales
  • Point of Sale Systems
  • Food Safety
  • Cleaning
  • Repair
  • Point of Sale Proficiency
  • Teamwork
  • Sales
  • Food Preparation
  • Equipment Safety
  • Train
  • Cash Register Operation
  • Equipment Cleaning
  • Packaging
  • Health and Safety Standards
  • Store Merchandising
  • Cash Handling
  • Client Needs Assessment
  • Guest Services
  • Inventory Control
  • Scheduling
  • Accurate Money Handling
  • Proper Food Handling
  • Supervisor
  • Sap
  • Experienced in retail operations
  • Revenue quotas
  • Experienced in [Type] operations
  • Event coordination
  • CRM and office management software
  • Invoice generation
  • CCTV
  • Security systems
  • Relationship development
  • Operational improvement
  • Business operations
  • Team building
  • Process improvement
  • MS Office
  • Organization
  • First Aid/CPR
  • Administrative support
  • Project organization
  • Planning and coordination
  • Insurance billing
Robinson Secondary Fairfax, VA Expected in 06/1989 High School Diploma : - GPA :

    Boy scouts of America

    Return missionary for the Church of Jesus Christ of Latter-Day Saints

Work History
Wegmans Food Markets - Deli Associate
Geneseo, NY, 04/2018 - Current
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Inspected equipment such as refrigerators and warming lamps every 2 hrs to check compliance with safe operating levels.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Train and supervise employees.
  • Order product and department supplies.
Whole Foods - Pizza Chef
Wellington, FL, 01/2016 - 06/2018
  • Oversaw inventory and restocked ingredients following First-In First Out (FIFO) method to minimize spoilage.
  • Completed training to learn additional techniques for making new and seasonal items.
  • Wrapped up and stored unused food in appropriate containers and placed in refrigerator to avoid spoilage.
  • Coordinated with Cashiers to gather and review order information for accurate order completion.
  • Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
  • Scrubbed grill every half hour and on customer request due to food allergies to clean food residue and avoid issues with allergens.
  • Restocked inventory and ingredient items to maintain optimal kitchen efficiency.
  • Prepared dough from scratch using old world recipe and added toppings, cheese and sauce for unique pies.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Safely operated pizza oven and other kitchen equipment to protect all team members from harm and equipment from damage.
  • Helped increase sales by decreasing waste.
Kroger , Inc. - Lead Maintenance Supervisor
City, STATE, 01/2009 - 10/2015
  • Supervised [Number] employees, including scheduling, training and performance monitoring.
  • Coordinated daily workflow through task prioritization and concise scheduling.
  • Supervised daily operations, including employee performance, preventive maintenance and safety.
  • Developed and implemented employee incentive programs to promote top performance.
  • Provided guidance to management regarding project bids for onsite improvements.
  • Implemented preventive maintenance practices and upheld equipment guidelines to reduce downtime.
  • Monitored priorities and liaised between maintenance team and management, delegating tasks to complete on time.
  • Delegated tasks to carefully selected employees in alignment with resource management goals.
  • Implemented advanced diagnostic tools to resolve customer complaints.
  • Prepared and presented detailed reports to upper management in addition to keeping detailed records of equipment, work orders and system upgrades.
  • Managed maintenance activities, including supervising staff and inspecting equipment.
  • Paid close attention to guidelines, specifications and detailed instructions to continuously adhere to strict operational and maintenance regulations.
  • Learned to expertly use hand and power equipment for hoisting, drilling, precision measuring and electronic testing.
  • Kept track of equipment, inventories and system upgrades in order to prepare and present detailed reports to upper management.
  • Confirmed installations and implementations met project requirements by closely reviewing and studying blueprints.
  • Continuously adhered to strict regulations as well as detailed instructions, guidelines and specifications.
  • Observed and adhered to all guidelines, specifications and detailed instructions to meet strict operational and maintenance regulations.
  • Trained and supervised new hires.
  • Ordered supplies for the entire store.
  • Unloaded and delivered supplies to individual departments.
  • Conducted special operations for management.
  • Received numerous acomandations for excellent customer service

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School Attended

  • Robinson Secondary

Job Titles Held:

  • Deli Associate
  • Pizza Chef
  • Lead Maintenance Supervisor


  • High School Diploma

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