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Deli Associate Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Energetic Deli Clerk highly trained in using computerized register and payment systems. Knowledgeable in large range of food types and party tray arrangements. Responsible Food Preparation team member offering proven skills in maintaining clean facilities and promoting customer satisfaction through exceptional service. Dedicate long hours to complete fast-paced work. Customer service-driven team player good at connecting with people and fostering patron loyalty.

Skills
  • Customer service-focused
  • Product processing
  • Merchandise organization
  • Storing daily deliveries
  • Cleaning and sanitation
  • Product knowledge
  • Fixing displays
  • Removing defective products
  • Placing orders
  • Assisting customers
  • Monitoring inventory
  • Marking down products
  • Quality control guidelines
  • Returning carts
  • Rotating products
  • Loss prevention
  • Temperature monitoring
  • Department operations
  • Food safety understanding
  • Weighing items
  • Safety standards and protocols
  • Sanitizing requirements
  • Deli and bakery products knowledgeable
  • Product stocking
  • Store opening and closing
  • Maintaining freshness
  • Cleaning skills
  • Cardboard recycling
  • Inspecting merchandise
  • Written and oral communication
  • Shelf organizing
  • Lifts 75 pounds
  • Loading and unloading procedures
  • Product facing
Work History
08/2020 to Current Deli Associate Spartannash | Plattsmouth, NE,
  • Created appealing food arrangements for party trays and specialized orders.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Calculated total items needed to assemble party trays and placed orders for inventory.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Listened to customer requests and suggested additional menu items as appropriate to upsell products.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Inspected equipment such as refrigerators and warming lamps every two hours to check compliance with safe operating levels.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers.
  • Promoted customer satisfaction by preparing food according to standard recipes with modifications based on individual customer requirements.
05/2013 to 06/2020 Warehouse Office Manager R.H. Snowman & Son, Inc. | City, STATE,
  • Performed billing, collection and reporting functions for office.
  • Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities.
  • Handled all incoming business and client requests for information.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.
  • Compared vendor prices and negotiated for optimal savings.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Enhanced collaboration between team members by preparing meeting materials and taking clear notes to distribute to stakeholders.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Provided complete meeting support, including materials preparation and notes or minute taking.
  • Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Solved problems timely and effectively, ensuring customer satisfaction.
  • Oversaw office accounting functions such as AP/AR and payroll to keep finances accurate and current.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Created and managed electronic patient records, encompassing data entry and administrative functions related to insurance, billing and accounts receivable.
  • Maintained computer and physical filing systems.
  • Received, screened and routed incoming calls.
  • Provided proper scheduling of patients, ensuring timely and effective allocation of resources and calendars.
  • Interacted with customers professionally by phone, email or in-person to provide information and directed to desired staff members.
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements.
  • Adhered to established guidelines to increase profits and collect supplier payments.
  • Kept physical files and digitized records organized for easy updating and retrieval by authorized team members.
  • Coordinated and maintained impressive office organization to keep facilities efficient, organized and professional.
  • Sourced vendors for special project needs and negotiated contracts.
  • Maintained office supplies inventory by checking stock and ordering new supplies as needed.
11/2011 to 05/2013 Candy Packer Wockenfuss Candies, Inc. | City, STATE,
  • Sorted final products according to specified regulatory, customer or company standards.
  • Assessed issues with faulty equipment and utilized troubleshooting methods to alleviate problems and restore optimal production levels.
  • Prepared mixtures by properly filling kettles, pressure cookers and other processing containers with exact ingredients in accurate proportions.
  • Adhered to strict food safety and health practices to prevent such illnesses as E.coli and listeria from contaminating products.
  • Cleaned and sterilized factory processing containers and work areas to keep foods safe.
  • Cultivated positive work setting for all employees by actively listening and communicating with team members focused on common goals.
  • Followed instructions and processes to maintain food and beverage integrity.
  • Adjusted equipment during runs to maintain optimal settings and achieve high-quality products.
  • Unloaded completed batches from machinery, packaged for shipment and transported with equipment such as forklifts and hand trucks.
  • Chose, inspected, weighed and measured ingredients for each production run.
  • Maintained optimal safety levels by cleaning and sterilizing vats and processing equipment between every batch.
  • Kept work areas clean, neat and organized to promote safety, productivity and team success.
  • Created batches of food products with specified flavor, texture, clarity, bouquet and color profiles by following production recipes and procedures.
  • Documented batch production information such as ingredients and amounts, cycle times and temperatures observed.
  • Worked with large vats, paddles and agitators to blend, mix and heat raw materials.
  • Tested raw materials and products to determine moisture, acidity and other levels.
  • Drove operational improvements which resulted in savings and improved profit margins.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
Education
Expected in 06/2003 High School Diploma | Fallston High School, Fallston, MD, GPA:
Expected in No Degree | International Beauty School , Bel Air, MD, GPA:
Expected in 03/2006 Certification | Physical Therapy Assistant Penn Foster Career School, Scranton, PA GPA:

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Resume Strength

  • Personalization
  • Strong Summary
  • Target Job
  • Word Choice

Resume Overview

School Attended
  • Fallston High School
  • International Beauty School
  • Penn Foster Career School
Job Titles Held:
  • Deli Associate
  • Warehouse Office Manager
  • Candy Packer
Degrees
  • High School Diploma
  • No Degree
  • Certification

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