Detail-oriented Deliclerk with strong background in food service and preparation. Excel at delivering excellent customer service in fast-paced environments. Recognized for exceptional customer service skills. Detailed Accounting Assistant with several years of experience maintaining financial records and reviewing financial activity. Highly skilled at creating spreadsheets, preparing targeted reports and analyzing data. Quick and accurate to meet strict deadlines and manage multiple tasks. Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Personable and dedicated Customer Service Representative with extensive experience Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Enthusiastic Customer Service Cashier with experience developing effective methods of service delivery. Supports company values and prioritizes tasks to meet consumer needs. Possesses good public relations and communication skills to promote repeat business opportunities. Articulate Customer Service Cashier ready for a new position where first-rate customer service and cash management skills can be properly utilized. Dedicated to ensuring each customer has a positive and pleasant experience.
|
|
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Cleaned utensils, dishes and glasses for customer use.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
- Organized ingredients and restocked supplies to prepare for busy periods.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Cross-trained in other kitchen positions to support team and meet customer needs.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Completed orders by slicing, weighing, packaging and pricing meats and cheeses.
- Stored perishable food items in freezer or refrigerator to protect from spoilage.
- Followed recipes and customer requests to prepare high-quality, delicious meals.
- Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
- Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
- Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
- Educated customers on special pricing opportunities and company offerings.
- Documented conversations with customers to track requests, problems and solutions.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Assisted customers in making payments on accounts and setting up payment plans.
- Upheld strict quality control policies and procedures during customer interactions.
- Supported company and clients, including addressing inquiries, resolving issues and managing customer relations.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Handled large amounts of cash and balanced cash drawer daily within prescribed balancing guidelines.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Secured client retention by driving service and product benefits, features and recommendations around clients' needs.
- Reviewed account and service histories to identify trends and issues.
- Relayed productive customer feedback to marketing teams.
- Shared detailed information regarding options to help customers make decisions.
- Consulted with customers regarding needs and addressed concerns.
- Supported operational improvements and resolution of problems to deliver top-notch customer service.
- De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
- Educated customers on special pricing opportunities and company offerings.
- Fielded customer complaints and queries, fast-tracking them for problem resolution.
- Delivered service and support to each customer, paving way for future business opportunities.
- Upheld strict quality control policies and procedures during customer interactions.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
- Asked probing questions to determine service needs and accurately input information into electronic systems.
- Confirmed delivery of orders and troubleshot missed delivery dates, shortages and overages.
- Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
- Remained constantly aware of customer activity to ensure safe and secure shopping environment.
- Assessed customer needs and upsold products and services to maximize sales.
- Trained new employees on procedures and policies to maximize team performance.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
- Coded invoices and other records to maintain organized and accurate records.
- Applied mathematical skills to calculate totals, check figures and correct problems with physical and digital files.
- Evaluated expense reports for accuracy and adherence to company policies.
- Prepared and reviewed monthly financial statements.
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Formatting
- Measurable Results
- Personalization
- Target Job
- Word Choice
Resume Overview
School Attended
- CCBC of Essex
Job Titles Held:
- Deli Associate
- Customer Service Associate
- Customer Service Representative
- Accounting Assistant
Degrees
- GED
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
