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Courtesy Shuttle Driver Resume Example

Resume Score: 80%

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COURTESY SHUTTLE DRIVER
Summary

Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Willing to learn new things and a very fast learner. Excited to begin new challenge with successful team.

Skills
  • Cleaning and sanitizing surfaces
  • Maintenance service understanding
  • Security understanding
  • Road regulations knowledge
  • Vehicle operations
  • First Aid/CPR
  • Relationship Development
  • Communications
Experience
Courtesy Shuttle Driver|Cascade Autocenter - Wenatchee, WA|10/2011 - 03/2020
  • Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Presented clean and sanitized vehicle to customers for utmost satisfaction.
  • Handled all delegated tasks, including filing and running errands.
  • Recognized by management for providing exceptional customer service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Earned reputation for good attendance and hard work.
Waitress/cook|Barney's - Cashmere, WA|07/1994 - 08/2011
  • Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
  • Calculated charges, issued table checks and collected payments from customers.
  • Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Updated repeat customers on menu changes and updates to maintain quality service relationships.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Checked order accuracy and food quality before delivering to customers.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Minimized customer wait times by efficiently taking and filling over orders each day.
  • Maintained accuracy while handling payments of up to $varied, giving change and printing receipts with system.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
  • Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
  • Carried 4 plates at one time without dropping or spilling, decreasing overall customer wait time.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Prepared salads and appetizers to back up kitchen staff.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Transported all dirty glassware and utensils from dining room to dish washing area for proper cleaning.
  • Answered phones politely and promptly, accurately recording and confirming reservations.
Cashier/Stocker|Albertsons Companies - Wenatchee, WA|06/1980 - 02/1986
  • Helped customers find specific products, answering questions and offering advice.
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Worked closely with front-end staff to assist customers.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Properly verified customer identification for alcohol or tobacco purchases.
  • Processed all sales transactions accurately and promptly to prevent long customer wait times.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Cashmere High School||Cashmere, WA|06/1980High School Diploma
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Resume Overview

Companies Worked For:

  • Cascade Autocenter
  • Barney's
  • Albertsons Companies

School Attended

  • Cashmere High School

Job Titles Held:

  • Courtesy Shuttle Driver
  • Waitress/cook
  • Cashier/Stocker

Degrees

  • High School Diploma

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