Courtesy Shuttle Driver Resume Example
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COURTESY SHUTTLE DRIVER
Summary
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Willing to learn new things and a very fast learner. Excited to begin new challenge with successful team.
Skills
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Experience
Courtesy Shuttle Driver|Kroger - Goodlettsville , TN|10/2011 - 03/2020
- Maintained vehicle in clean and safe manner to maximize passenger satisfaction.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Upheld high standards of professionalism and discretion when working with high-value clients.
- Presented clean and sanitized vehicle to customers for utmost satisfaction.
- Handled all delegated tasks, including filing and running errands.
- Recognized by management for providing exceptional customer service.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
Waitress/cook|Petco - Conroe , TX|07/1994 - 08/2011
- Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
- Calculated charges, issued table checks and collected payments from customers.
- Attended to new customers quickly to inquire about drinks and start off dining experience with prompt beverage service.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
- Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Recorded orders and partnered with team members to efficiently serve food and beverages.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Checked order accuracy and food quality before delivering to customers.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Minimized customer wait times by efficiently taking and filling over orders each day.
- Maintained accuracy while handling payments of up to $varied, giving change and printing receipts with system.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in 3-compartment sink.
- Frequently communicated with kitchen staff to stay up to date on supply availability and potential customer wait times.
- Carried 4 plates at onetime without dropping or spilling, decreasing overall customer wait time.
- Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
- Prepared salads and appetizers to back up kitchen staff.
- Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
- Transported all dirty glassware and utensils from dining room to dish washing area for proper cleaning.
- Answered phones politely and promptly, accurately recording and confirming reservations.
Cashier/Stocker|Albertsons Companies - City , STATE|06/1980 - 02/1986
- Helped customers find specific products, answering questions and offering advice.
- Provided assistance with purchases, locating items and signing up for rewards programs.
- Processed returned items in accordance with store policy.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
- Wrapped items and bagged purchases properly to prevent merchandise breakage.
- Resolved issues regarding customer complaints and escalated worsening concerns to supervisor for remediation.
- Welcomed customers, offering assistance to help find necessary store items.
- Properly verified customer identification for alcohol or tobacco purchases.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Education and Training
Cashmere High School||City, State|06/1980High School Diploma
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Resume Strength
- Measurable results
Resume Overview
School Attended
- Cashmere High School
Job Titles Held:
- Courtesy Shuttle Driver
- Waitress/cook
- Cashier/Stocker
Degrees
- High School Diploma
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