counter kitchen helper resume example with 4+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Accomplishments
Resolved product issue through consumer testing.
Supervised team of 10 staff members.
Skills
Food Portioning and Packaging
Greet Guests
Sales Strategies
Managing Operations and Efficiency
Managing Cash Register
Corporate Social Responsibility
Quality Standards
Scheduling and Coordinating
Reconciling Cash Drawers
Customer Relationship Management
Chemistry
Weighing and Measuring
Order Accuracy
Conflict Negotiation
Vegetable and Fruit Preparation
Cost Management
Project Management
Customer Service
Sales Activities
Security Practices
Meeting Sales Goals
Time Management
Product Recommendations
Self-Checkout Assistance
Engaging with Diverse Customers
POS System Operations
Adaptable and Flexible
Product Promotion
Customer Needs Assessment
Upselling Strategies
Upselling Techniques
Building Customer Relationships and Loyalty
Maintaining Clean Work Areas
Answering Customer Questions
Reading Comprehension
Merchandising
Goal-Driven
Bilingual (Arabic)
Productivity Maximization
Upbeat and Positive Personality
Merchandise Receiving and Handling
Work History
12/2021 to CurrentCounter/Kitchen HelperOtg | Newark, NJ,
Cleaned and organized kitchen stations to promote team efficiency.
Paid close attention to instructions from supervisor to complete tasks on time.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Operated standard kitchen equipment with focus on safety and sanitation.
Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
Helped chefs prepare and present food to event guests with strong attention to detail and presentation expertise.
Helped customers complete purchases, locate items and join reward programs.
10/2020 to 11/2021Cashier Team LeadFoot Locker | Wayne, NJ,
Trained team members on cash register operation and cash handling.
Quickly and accurately counted drawers at start and end of each shift.
Communicated with customers and team members to solve problems.
Operated POS cash register and equipment to collect payments.
Led opening and closing procedures and conducted cashier drops, cash control, and vault monitoring.
Supervised cashiers to boost customer service levels, check accurate balance for transactions, and promote smooth operations.
Monitored areas for security issues and safety hazards.
Interpreted and enforced operating instructions, procedures and safety rules.
Controlled merchandise zoning and monitored compliance with merchandising guidelines.
Received and processed customer payments.
Restocked and organized merchandise in front lanes.
Processed checks, cash and credit purchases or refunds.
Increased customer loyalty and retention.
Maintained stock within optimal levels to meet expected customer and sales levels.
Checked identification for proof-of-age for alcohol and tobacco sales.
Analyzed purchases for signs of fraud.
Developed standard operating procedures.
Oversaw weekly and seasonal merchandising and signage changes to promote specific products.
Oversaw group of [Number] cashiers and service staff, supervising performance, correcting problems and boosting efficiency to optimize team operations and dynamics.
Built effective training and coaching strategies to optimize team performance.
Monitored self-checkout systems and provided assistance or intervention where required.
Resolved escalated customer disputes with special actions such as discounts.
Greeted customers and helped with product questions, selections and purchases.
Answered questions about store policies and addressed customer concerns.
Used consultative sales approach to understand customer needs and recommend relevant offerings.
Supported loss prevention goals by monitoring shopper behavior.
Spoke to customers in native language to increase loyalty and establish relationships.
Trained new associates on cash register operations, conducting customer transactions and balancing drawer.
Worked closely with shift manager to solve problems and handle customer concerns.
06/2018 to 10/2020Assistant ManagerSUBWAY®Restaurants | City, STATE,
Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
Helped with planning schedules and delegating assignments to meet coverage and service demands.
Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Monitored security and handled incidents calmly.
Conducted weekly staff meetings to motivate staff members, address concerns and questions, plan improvements, and evaluate progress toward goals.
Increased sales revenues by promoting complementary products and educating customers about store promotions.
Reviewed sales and gross profit reports to determine options for increasing market growth.
Directed merchandising, promotion and brand loyalty efforts for business segment with greatest sales volume.
Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
Education
Expected in 05/2022 to to High School Diploma | Cosby High School, Midlothian, VAGPA:
Honoree of Health Science Specialty Center
Honor Roll 2018-2022
Awarded Governor's Certificate of Recognition
Early College Scholars Program Scholarship Recipient
Completed AP course in Literature
Completed AP course in U.S. Government
Completed AP course in Psychology
Completed AP course in English Language
Completed AP course in World History
4.0 GPA
Science National Honors Society Member
Extracurricular Activities: Community Service (50 hours)
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