comprehensive community based youth services ccbys intern resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Aspiring mental health professional driven to help others overcome personal obstacles. Comfortable working autonomously or in a team-based setting. Team-oriented individual with strong track record of establishing solid relationships with clients, co-workers, administration and local agencies for the advancement of self and others in a collective manner. Responsible self-starter who communicates well and is dedicated to improving the well-being of clients.

Skill Highlights
  • Superior communication skills
  • Practiced in family assessments
  • Experience as student supervisor
  • Criminal law knowledge
  • Effective time management skills
  • Goal-oriented
  • CPI/CPR Certified (2014)
  • Internship with Centerstone of Carbondale, Il 62901
  • Qualified internship with Centerstone of Carbondale, Illinois (2015).
  • Elected as Parliamentarian / Risk Management Coordinator of the Zeta Chi Chapter of Delta Sigma Theta Sorority, Inc. (2014-15).
  • Awarded "New Initiate of the Year" through Delta Sigma Theta Sorority, Incorporated, June 2014.
  • Effectively served as a student supervisor for SIU TeleCounseling, with a team comprised of over twenty-five employees.
  • Inducted into the Alpha Iota Chapter of Alpha Phi Sigma , the National Criminal Justice Honor Society (2013).
  • Served and volunteered in Kenya, Africa for a service-learning project, which included teaching pupils and constructing viable learning conditions, such as concrete flooring and sun beams to filter natural sunlight through the roof and windows to increase visibility (May 2013).
  • Awarded the Certificate of Academic Achievement (2013) to honor heritage through Scholarship and also as a formal induction to the University Honor's Program.
  • Awarded a Certificate of Appreciation (2013) honoring students who have participated in the Southern Illinois University's Center for Inclusive Excellence Essay Competition pertaining to academic integrity and relevance to personal success and continuation.
Professional Experience
2015 to Current
Comprehensive Community Based Youth Services (CCBYS) Intern Boys Town Jefferson, IA,
  • Trained and prepared to work with youth ages 10 to 17 years of age who are at risk of involvement in the child welfare and/or juvenile justice system.
  • Managing youth and providing a continuum of services according to their needs.
  • Engaging in a 24-hour crisis intervention response system that is available in emergency situations for referrals from the police, courts, and the Illinois Department of Children and Family Services (DCFS).
  • Consultations with youth receiving these services have included in their goals: family preservation, reunifications, or independence.
  • Attended meetings and trainings necessary for professional development and as required by the agency or its funding sources
  • Carried out functions and responsibilities as it pertained to giving orders and conducting evaluations of clients in restraint/seclusion
  • Collected information about clients, using techniques such as testing, interviewing, discussion, and observation
09/2014 to Current
Life Skills Trainer Medstar Health Ellicott City, MD,
  • Daily interactions with participants who have experienced or sustained some form of brain injuries that inhibits their personal growth and stalls development.
  • Assist the participants with everyday tasks, including monitoring those with behavioral and mental deficits, guiding them with appropriate leadership and actions, and directing them to positive goals upon their release from the program.
  • Apply leadership role to promote positivity and productivity.
  • Assist in keeping a safe environment by quickly responding to crisis situations when mental health and behavioral issues arose.
  • Offer participants and families innovative and quality services and support that leads to growth and independence, regardless of the physical, intellectual or behavioral challenges they face.
  • Foster and implement a partnership between the participants and staff to motivate and encourage communal growth to positively impact their daily interactions in community-based settings.
  • Charted and recorded information in client files, while simultaneously being responsible for tracking client movement on and off the unit by documenting times and destinations of participants.
  • Interacted with clinical staff and external resources such as school or community personnel.
  • Taught clients anger management techniques, relaxation skills, impulse control, social skills, emotional coping skills and functional living skills.
04/2014 to Current
Parliamentarian, Risk Management Coordinator Zeta Chi Chapter Of Delta Sigma Theta Sorority, Inc City, STATE,
  • Advise the President, other officers, committees and members on matters of parliamentary procedures, Grand Chapter’s Constitution & Bylaws, the Chapter’s Rules of Order and Policies and Procedures and Robert’s Rules of Order.
  • Interpret Robert’s Rules of Order and the Chapter’s Policies and Procedures.
  • Ensure that chapter members and volunteers are qualified to perform specified duties, especially in events that actively interact and engages any person(s) outside the membership of Delta.
  • Supervise volunteers and monitor interactions with youth.
  • Report abuse and terminate relationship between youth and alleged perpetrator.
  • Communicate with youths’ parents regarding initiatives of any program(s) that they are involved in with the supervision of Delta members.
07/2013 to Current
Student Clerical and Office Assistant Student Center - SIU City, STATE,
  • Help coordinate distribution of rooms and assist supervisors with constructing up-to-date schedules and requests from customers.
  • Communicate with higher officials with scheduling accommodations and requests.
  • Keep accurate records in an ordered manner.
  • Assist in a variety of general office tasks including typing, filing, mailing, data entry, assisting with registrations, and use of copy and fax machines.
  • Provide general office receptionist coverage by receiving calls and greeting visitors.
  • Improving and sustaining productive environment by encouraging effective communication between colleagues and relationships with clients.
01/2013 to Current
Student Supervisor of SIU TeleCounseling Undergraduate Admissions - SIU City, STATE,
  • Work independently and as part of a team to deliver accurate answers to questions posed by freshmen, transfers, parents, and incoming students.
  • Serve as a recruitment liaison between student and family with the institute of SIU.
  • Provide information pertinent to students for successful transition into higher education and learning.
  • Supervised and monitored influx of new student information, including institutional information to effectively relay information back to the pertaining audiences while managing time and caseloads based on the number of employees on shift.
  • Efficiently gathered information from families and institutional agencies to inform development of new information to be dispersed.
07/2012 to 04/2013
SIU Peer Mentor New Student Programs - SIU City, STATE,
  • Partner with various campus departments to support the needs of incoming students and families.
  • Provide information about campus resources, history, and pride to further their understanding of Southern Illinois University.
  • Provide academic examples by serving as an academic role model in UCOL101 and UCOL103 courses.
  • Help new students establish connections to other students and SIU by facilitating weekly small groups, escort and attend transitional programs and campus events, and provide on-going communication with students through social media and e-mail.
  • Help new students integrate their learning experiences across campus by serving as a liaison to academic colleges, Residence Life, Saluki First Year, Learning Support Services, and other campus partners.
10/2009 to 2012
Pharmacy Technician Walgreens Company City, STATE,
  • Record patient's required medicine prescribed by their personal physician, fill the prescription accordingly and precisely, maintaining customer confidentiality, and distributing of the medicines.
  • Record patient's required medicine prescribed by their personal physician, fill the prescription accordingly and precisely,
  • Maintaining customer confidentiality, and distribution of the medicines.
  • Customer Service Representative
Education and Training
Expected in 2015
Bachelor of Arts: Criminology and Criminal Justice
Southern Illinois Univ. Carbondale - Carbondale, Illinois
  • 3.6 GPA
  • Minors in Political Science, Spanish and Forensic Science
  • Completed courses, including Philosophy in Ethics, Introduction to Psychology, Oral Communication in Speech, Introductions to Criminal Justice System and Introductions to Criminal Behavior, Crime/Justice/Social Diversity, Juvenile Delinquency, Introduction to Criminal Law, Juvenile Justice, Prevention: Crime and Delinquency, Criminal Violence, and Introduction to Public Administration.
  • Domestic Violence Awareness training
  • 2015 - Internship with Centerstone
  • 2013 - Women's Civic Institute Recipient
  • 2013 - Alpha Phi Sigma Member of the Honors Society for Criminology and Criminal Justice
  • Became a Certified Mentor (2012) through displaying aptitude in completing the raining that teaches key aspects and responsibilities to those who hold a higher position over another person and/or group.
Expected in 2011
HS Diploma:
Kankakee High School - Kankakee, Illinois
  • 2011 - DCFS Scholarship Recipient
  • Student Council - President, Sister Circle - President, Athletics (Varsity Volleyball and Track and Field, Captain), Interact Club, Honors/AP courses, community service skills and participation.

Academia, interpersonal relationships, data entry, leadership, community service projects, involvement and engagements.

Additional Information
  • Dedicated to becoming licensed and skilled in Rehabilitative Counseling with an emphasis in specializing with juveniles and adolescents.
Community Service
  • Boys and Girls Club of Carbondale, Middle School Assistant, 2014
  • Big Brother Big Sister, Volunteer, 2014
  • Keep Carbondale Beautiful, Volunteer, 2013-current
  • Dawgz 'Night Out, Volunteer, 2012-current
  • St.Jude's Fundraising, Volunteer, 2013
  • African-American HIstory Museum, Volunteer, 2013

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Resume Overview

School Attended

  • Southern Illinois Univ. Carbondale
  • Kankakee High School

Job Titles Held:

  • Comprehensive Community Based Youth Services (CCBYS) Intern
  • Life Skills Trainer
  • Parliamentarian, Risk Management Coordinator
  • Student Clerical and Office Assistant
  • Student Supervisor of SIU TeleCounseling
  • SIU Peer Mentor
  • Pharmacy Technician


  • Bachelor of Arts
  • HS Diploma

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