Community Support Worker Resume Example
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COMMUNITY SUPPORT WORKER
Summary
Results-focused Human service professional with organizational skills, along with clinical knowledge, documentation and attention to details. Proactive leader with strengths in communication and collaboration. I am hardworking and dedicated to top outcomes and excellent time manager and problem solver.
Skills
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Experience
Community Support Worker|Milwaukee Health Services System - Milwaukee , WI|06/2017 - Current
- Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.
- Created relationships with businesses, community leaders and citizens through events to promote the organization's name and add new donors and volunteers.
- Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
- Followed and evaluated individualized support care plans to increase personal development.
- Supervised daily hygiene and other activities of daily living skills to promote self-sufficiency.
- Supported individuals with facility-based planned activities in home and community settings.
- Supervised community outings, enabling clients to achieve maximum personal independence.
- Promoted effective working relationships with service providers, including collateral contacts to support and deliver community-based approach.
- Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
- Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.
- Coordinated psychosocial assessments, treatment plans and progress notes.
- Reviewed treatment plans against individual goals and healthcare standards.
- Documented plans, findings and results and submitted to employers and insurance carriers.
- Provided clinical supervision, case assignments, and approval of closed cases for [Number] social workers managing child welfare cases.
- Spoke out against [Type] and [Type] issues using peaceful, non-violent approaches.
Direct Support Professional|Salvation Army Usa - East Chicago , IN|11/2014 - Current
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Administered necessary medications as directed by care plan.
- Monitored client's well-being, safety and comfort under direction of physician.
- Supervised medication administration, personal hygiene and other activities of daily living.
- Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to patients.
- Liaised between doctors and patients about care plans, progress and changing health conditions.
- Coached patients on independent living, at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
- Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
- Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
- Kept detailed records of patient care, progress reports, medication administration and changes in health or other conditions.
Administration Assistant|Dynamic Workforce Solutions - OK, State|03/2015 - 03/2018
- Arranged domestic and international travel, hotel and transportation conference participants.
- Maintained inventory in administrative building supply closet to prevent shortages of supplies for daily operations and meetings and conferences.
- Managed phone calls from community members and the the National Executive Board members from across the nation and delivered informative answers to questions.
- Created professional memoranda, letters and looked for resources to help new residents settle. I copied documents for meetings and wrote minutes in meetings and met expected deadlines for distribution.
- Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
- Informed or directed visitors and members to appropriate offices.
- Monitored daily and weekly and monthly calendar obligations for the fellowship.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Education and Training
Grand Canyon University|City, State|07/2017Bachelor of Science: Healthcare Administration
Additional Information
I am a successful fundraiser and have volunteers in fundraiser events for my church and community. I am also CPR and first aid certified. I am a medical translator with logistic solutions.
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Resume Overview
School Attended
- Grand Canyon University
Job Titles Held:
- Community Support Worker
- Direct Support Professional
- Administration Assistant
Degrees
- Bachelor of Science : Healthcare Administration
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