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Community Support Worker Resume Example

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COMMUNITY SUPPORT WORKER
Summary

Results-focused Human service professional with organizational skills, along with clinical knowledge, documentation and attention to details. Proactive leader with strengths in communication and collaboration. I am hardworking and dedicated to top outcomes and excellent time manager and problem solver.

Skills
  • Communication
  • Counseling
  • Apply Knowledge of Human Behavior
  • Delegate Activities
  • Work Within Communities
  • Apply Organizational Techniques
  • Listen Actively
  • Adhere to Organizational Guidelines
  • Address Public Health Issues
Experience
Community Support Worker|Company Name - City, State|06/2017 - Current
  • Conducted needs assessments and referred clients to financial, medical, social and community assistance and services.
  • Created relationships with businesses, community leaders and citizens through events to promote the organization's name and add new donors and volunteers.
  • Administered medication in accordance with house guidelines to patients, tracking it on daily MAR.
  • Followed and evaluated individualized support care plans to increase personal development.
  • Supervised daily hygiene and other activities of daily living skills to promote self-sufficiency.
  • Supported individuals with facility-based planned activities in home and community settings.
  • Supervised community outings, enabling clients to achieve maximum personal independence.
  • Promoted effective working relationships with service providers, including collateral contacts to support and deliver community-based approach.
  • Interviewed patients or members via phone or in-person to gather personal and sensitive information and determined eligibility for various outreach programs.
  • Educated clients and community members about mental or physical illness, substance abuse, medication-assisted treatment and available community resources.
  • Coordinated psychosocial assessments, treatment plans and progress notes.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Documented plans, findings and resultsand submitted to employers and insurance carriers.
  • Provided clinical supervision, case assignments, and approval of closed cases for [Number] social workers managing child welfare cases.
  • Spoke out against [Type] and [Type] issues using peaceful, non-violent approaches.
Direct Support Professional|Company Name - City, State|11/2014 - Current
  • Improved patient outlook and daily living through compassionate care.
  • Tracked and reported clients' progress based on observations and conversations.
  • Administered necessary medications as directed by care plan.
  • Monitored client's well-being, safety and comfort under direction of physician.
  • Supervised medication administration, personal hygiene and other activities of daily living.
  • Worked with multidisciplinary healthcare team to provide comprehensive mental healthcare to patients.
  • Liaised between doctors and patients about care plans, progress and changing health conditions.
  • Coached patients on independent living, at-home care, adjusting plans and schedules based on patient conditions, needs and overall health.
  • Handled incoming and outgoing correspondence, including mail, e-mail and faxes.
  • Authored and maintained household office and operations manuals to define staff expectations, confidentiality requirements and household and office procedures.
  • Kept detailed records of patient care, progress reports, medication administration and changes in health or other conditions.
Administration Assistant|Company Name - City, State|03/2015 - 03/2018
  • Arranged domestic and international travel, hotel and transportation conference participants.
  • Maintained inventory in administrative building supply closet to prevent shortages of supplies for daily operations and meetings and conferences.
  • Managed phone calls from community members and the the National Executive Board members from across the nation and delivered informative answers to questions.
  • Created professional memoranda, letters and looked for resources to help new residents settle. I copied documents for meetings and wrote minutes in meetings and met expected deadlines for distribution.
  • Communicated with vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management.
  • Informed or directed visitors and members to appropriate offices.
  • Monitored daily and weekly and monthly calendar obligations for the fellowship.
  • Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Education and Training
Grand Canyon University|City, State|07/2017Bachelor of Science: Healthcare Administration
Additional Information

I am a successful fundraiser and have volunteers in fundraiser events for my church and community. I am also CPR and first aid certified. I am a medical translator with logistic solutions.

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Resume Overview

School Attended

  • Grand Canyon University

Job Titles Held:

  • Community Support Worker
  • Direct Support Professional
  • Administration Assistant

Degrees

  • Bachelor of Science : Healthcare Administration

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