community support worker resume example with 8+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Accomplished professional offering great communication and customer service skills. Reliable and dedicated when working alone or as part of team. Dedicated Community Support Worker assisting people with disabilities or impairments to undertake everyday tasks and support well-being. Experienced in creating interactive atmosphere to expedite supportive relationships. Solid vision of institutional goals inspiring cooperation and teamwork. Skilled community and social service specialist with solid history of success in promoting activism, leading program operations and garnering grass-roots support. Focused on speaking out against violence, teen pregnancy, homelessness, prevention of STD/STI/HIV&AIDS and teaching young people important world-changing skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

  • Drug Abuse Prevention
  • Client Needs Assessments
  • Community Outreach
  • Emotional Awareness
  • Treatment Plans Knowledge
  • First Aid/CPR
  • Customer Service
  • Friendly, Positive Attitude
  • Problem Resolution
  • Relationship Building
  • Data Management
  • Computer Skills
  • Reliable & Trustworthy
  • Team Management
  • PPE Use
  • Supervision & Leadership
  • Team Building
  • People Skills
  • Active Listening
  • Good Work Ethic
  • Organizational Skills
  • Conflict Resolution
  • Critical Thinking
  • Microsoft Office
  • Planning & Organizing
Community Support Worker, 06/2021 - Current
Milwaukee Health Services System Milwaukee, WI,
  • Observed young people in counseling sessions to better understand approaches toward healing.
  • Offered key emotional support to special needs youth.
  • Used calm, positive and encouraging approach with youth.
  • Directed activities to promote growth in mental, emotional and educational areas.
  • Maintained lists of resources helpful to clients.
  • Supported youth with nurturing and caring assistance focused on empowering and positive independence.
  • Collaborated with counselors to communicate relevant information.
  • Researched and developed program initiatives to better serve client population base.
  • Interviewed clients individually and in family groups to determine services to best address specific needs.
  • Documented child progress, reporting extreme changes in behavior.
  • Applied clinical and behavioral knowledge to maintain safety during crisis moments.
  • Supervised youth recreational activities and facilitated workshops surrounding self-development, education and employment.
  • Helped youth victims of abuse by coordinating specialized therapy sessions.
  • Interviewed potential clients, collecting personal information to determine eligibility for social assistance.
  • Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
  • Connected individuals with relevant community resources and coordinated referrals.
  • Consulted and collaborated with other professionals to provide continuity of patient-family care.
  • Collaborated with social workers to support patients.
  • Worked closely with disabled or impoverished individuals to locate helpful financial resources and community programs.
  • Prepared patients for self-management and decision-making responsibilities.
School Bus Attendant, 04/2018 - Current
Distinctive Schools Chicago, IL,
  • Maintained strong proficiency in CPR, First Aid and rescue techniques to provide optimal support to individuals in distress.
  • Patrolled to identify anyone needing assistance and offered immediate care.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Accompanied driver and children on bus route to keep students safe and protected.
  • Exhibited expertise of safety and emergency laws and procedures and helped students evacuate quickly and safely upon emergencies.
  • Prevented loss of students' belongings on or adjacent to bus via visual monitoring and verbal reminders.
  • Protected students from physical and verbal bullying.
  • Implemented process to make sure students exited at correct stop and to proper guardians.
  • Loaded, secured and unloaded wheelchairs, secured seatbelts and demonstrated knowledge of students' special needs.
  • Monitored buses transporting up to 10 special education passengers.
  • Supervised safe and orderly entry and exit of bus riders and physically assisted those with special needs.
  • Helped drivers monitor and manage student actions to maintain bus safety.
  • Complied with state, local and federal laws regarding student confidentiality.
  • Spoke directly with each student to understand pressing needs, concerns or fears.
  • Greeted students and family members or caregivers at each stop.
  • Offered additional support to disabled passengers.
  • Assisted students with physical and mental limitations to safely get on and off bus.
  • Loaded and unloaded individuals in wheelchairs using motorized lift and securing wheelchair in place.
  • Instructed and disciplined students by enforcing rules and occasionally writing up students.
  • Inspected bus interior and removed trash or debris to prepare for next route.
  • Maintained order on bus to prevent driver distraction.
  • Worked to be good role model to students by demonstrating positive behaviors, maintaining appropriate dress and showing solid work ethic.
Neighborhood Advocate , 04/2008 - 10/2011
Family Health And Birth Center City, STATE,
  • Identified appropriate community resources and provided referrals for services.
  • Reached out to individuals via phone, email and SMS to deliver help and support.
  • Attended hearings with victims to provide emotional support.
  • Assisted with Effective Black Parenting classes
  • Helped with Fundraisers
  • Acted as Peer Coach
  • Spokesperson for the Young Single Mothers
Education and Training
BBA: History And Political Science, Expected in
UNI BUEA - BUEA Cameroon,
Status -
High School Diploma: , Expected in 06/1993
Status -

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Resume Overview

School Attended


Job Titles Held:

  • Community Support Worker
  • School Bus Attendant
  • Neighborhood Advocate


  • BBA
  • High School Diploma

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