LiveCareer-Resume

community support worker resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Ambitious, reliable student with with a passion for delivering superior customer service. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings. Excellent ability to grasp new concepts and technology quickly. Proactive in communication and collaboration. High capacity for managing concurrent objectives to promote efficiency and influence positive outcomes. Communicative and team-oriented with proficiency in Microsoft Office Suite.

Education
Expected in 05/2023 to to
Bachelor of Science: Arts and Entertainment Technology
The University of Texas - Austin,
GPA:

GPA: 3.61

  • Honor Roll (all semesters)
Experience
10/2017 to Current
Community Support Worker Community Counseling Center Sainte Genevieve, MO,
  • Contributed to my local community by active listening and assessing service needs of community members. Self-advertised my services.
  • Provided assistance and gained experience in meeting customer needs in various areas services areas including moving, hauling items, garden bed preparation, mulching, painting, gutter cleaning, while displaying strong, reliable work ethic and exceptional customer service to generate repeat business.
05/2019 to 07/2019
Customer Service Associate Aeroflow Healthcare Arden, NC,
  • Managed high volumes of patrons at once while delivering superior customer service; remained composed in a high energy environment while maintaining a positive attitude.
  • Demonstrated expedited knowledge proficiency of food and beverage items available for purchase.
  • Led a group of less experienced customer service associates as an interim manager.
12/2018 to 04/2019
Audio Sound Production Intern Total Wine Sterling, VA,
  • Worked closely with Director of Production to learn ins-and-outs of Audio and Sound production.
  • Set up, calibrated, adjusted and operated audio / sound production and stage equipment for live performances with adherence to safety procedures.
  • Troubleshot problems with equipment to make repairs or report diagnostics to supervisors.
  • Edited completed work to adjust sound, video quality and run time.
  • Mixed live shows one to two nights per week; mixed podcasts and posted.
  • Compiled content from various sources to create, mix live audio, visual and podcast deliverables.
  • Coordinated deliverable uploads and verified file quality with final checks. Kept audio & video libraries and related documentation organized for easy retrieval.
  • Trained new members of the sound and audio team to perform daily duties.
  • Met project deadlines consistently by working effectively with team members and staying on top of milestone schedules.
07/2017 to 11/2017
Customer Service Cashier Primo Brothers Pizza City, STATE,
  • Greeted customers and responded to requests.
  • Answered phone calls to assist customers with questions and orders.
  • Used team-building skills to work with a group of people to accomplish common goals.
  • Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Increased sales by suggesting specific purchases to customers.
  • Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Cross-trained in various roles in order to provide skilled backup for team members.
Skills
  • MS Excel, Word, PowerPoint
  • Adobe Suite
  • Logic Pro X, Pro Tools,
  • Problem resolution
  • Relationship building
  • Customer service
  • Active listening
  • Troubleshooting
  • Work ethic
  • Working collaboratively
  • Organization
  • Reliable and trustworthy
  • Critical thinking
  • Time management
  • Client needs assessments
  • Quality assurance controls
  • People skills
  • Flexible
  • Teambuilding
  • Organizational skills
Accomplishments
  • Junior World Affairs Council - President (Fall 2018 – Summer 2019) Fall 2017 –Summer 2019. Lead a group of students focused on different aspects of the world and their differences. Planned events and fundraisers to help benefit nonprofit organizations.Organized gatherings and found speakers to help educate the local community on global affairs
  • Camp Barnabas - Missionary 2017-2018 Provided supportive one on one care for campers with intellectual disabilities; Followed individualized support care plans to increase personal development.; Assisted with development of daily living, communication and social skills; Supervised daily hygiene and social skills to promote self-sufficiency; Supervised community outings, enabling clients to achieve maximum personal independence.
  • Drumline - Member Fall 2015 – Spring 2019
  • Delta Tau Delta Fraternity – Member Fall 2019 - Present

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Resume Overview

School Attended

  • The University of Texas

Job Titles Held:

  • Community Support Worker
  • Customer Service Associate
  • Audio Sound Production Intern
  • Customer Service Cashier

Degrees

  • Bachelor of Science

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