Community Support Specialist resume example with 13 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
Professional Summary

Authorized to work in the US for any employer

Strategic Community Support Specialist with strong background in crisis intervention and management. Skillfully builds support networks comprised of diverse healthcare providers and businesses, supporting community needs. Works with leaders and law enforcement to address health and safety issues.

  • Client care
  • Detailed oriented
  • Independent
  • Time management
  • Customer service
  • Security
  • Microsoft products
  • Packaging
  • Driving
  • Compassionate
  • Special needs
  • Developmental Disabilities Experience
  • CPR, 1st aide, BLS (5 years)
  • Level 1 Med Aide (5 years)
  • Medication Administration
  • Live chat
  • Assessments
  • Customer focus & orientation — Expert
  • March 2020
  • Responding to customer situations with sensitivity
  • May 2020
  • Level of motivation and discipline applied toward work
  • Full results: Expert
  • Nursing assistant skills — Expert
  • Providing nursing aid to patients using knowledge of relevant equipment and procedures.
  • Call center customer service — Familiar
  • March 2021
  • Applying customer service skills in a call center setting.
  • Full results: Familiar
  • Delivery driver — Proficient
  • Interpreting instructions, reading maps, and solving problems.
  • Full results: Proficient
  • Attention to detail — Proficient
  • Identifying differences in materials, following instructions, and detecting details among distracting
  • Information
  • Medical receptionist skills — Highly Proficient
  • Managing physician schedules and maintaining accurate patient records
  • Full results: Highly Proficient
  • Customer service — Proficient
  • April 2021
  • Identifying and resolving common customer issues
  • Sales skills — Highly Proficient
  • April 2022
  • Influencing and negotiating with customers
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Community Service Programs
  • Observational Skills
  • Customer Needs Assessments
  • Intervention Strategies
  • Confidential Case Documentation
  • Behavior Modification
  • HIPAA Regulations
  • Individual Support
  • Phone Inquiries
  • Strength Identification
  • Crisis Situations
  • Mental Health Support
  • Mobility Assistance
  • Software Applications
  • Developmental Disabilities
  • Residential Support
  • Creative Thinking
  • Development Activities
  • Staff Support
Work History
Community Support Specialist, 05/2021 to Current
Firstservice ResidentialFort Myers Beach, FL,
  • Schedule individuals for outpatient services
  • Provide community resources
  • Outreach individuals for reengagement in treatment
  • Transport individual to the facilities
  • Update individual information in the EHR
  • Transfer and discharge individual
  • Complete internal referral for inpatient and detox services
  • Complete reports on services provide
  • Communicate to coworker
  • Treatment team and social workers
  • Supported individual by chat, by phone and by email
Community Living Specialist, 04/2015 to Current
Momentum Innovative Disability ServicesThousand Oaks, CA,
  • Teach and assist clients with self-help and social skills based on the client's individual psychological level of functioning
  • Reports and records observable changes in client behavior, attitude, and physical condition
  • Pass medication
  • Participates in specialized programs such as adjudicative therapies and interacts with clients
  • Escorts and transports clients to leisure activities outside of facilities
  • Maintains a safe, clean, and therapeutic environment
  • Monitors the safety and security within the assigned facilities area
  • Prepares and maintains records and reports
  • Maintains an inventory of supplies and equipment
  • Performs other related work as assigned.
Missouri - Cashier, 11/2013 to 04/2015
WalmartCity, STATE,
  • Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers
  • Responsible for handling returns and answering questions about merchandise, store policies, and ongoing promotions
  • Work environments include checkout aisles at store frontends
  • Cashiers sometimes assist sales and stock associates with remedial tasks during slow hours.
Staff Management, 09/2009 to 11/2013
Staff ManagementCity, STATE,
  • Worked with products on the assembly line
  • Filled the assembly line with product bottles, put caps on the bottles, and packaged the products
  • Train new coworkers when necessary
  • Swept and mopped the floors when necessary
  • Follow general manufacturing policies.
High School Diploma: , Expected in

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Resume Overview

School Attended


Job Titles Held:

  • Community Support Specialist
  • Community Living Specialist
  • Missouri - Cashier
  • Staff Management


  • High School Diploma

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