, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Knowledgeable Dispatcher with 2 years of experience. Checking on field personnel and solving concerns with self-directed and flexible approach. Great team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling drivers, optimizing routes and prioritizing calls.
Attentive estimator offering 2 years of experience in working with clients and teammates to create and manage project estimates. Talented in understanding client requirements and expectations to prepare bid proposals accordingly. Focused on maintaining project costs by comparing estimates with project actuals and discussing with decision-makers to devise ways to save money.
Skills
Issue and conflict resolution
Schedule coordination
Delivery procedures
Monitoring field personnel
Adjusting routes
Customer needs assessment
Quick learner
Picking and processing
Area management
Roofing material knowledge
Thermoplastic polyolefin (TPO) roofing
Single-ply roofing
Project management software
Cost estimation
Inventory tracking
Fluent in Ukrainian
EPDM roofing systems
Experience
11/2019 to CurrentCommercial Roofing EstimatorNations Roof | Lowell, MA,
Produced time and cost estimates for change orders.
Maintained job site records, daily reports, delay requests and weather reports.
Planned, organized and oversaw daily activities of multiple production crews.
Formulated proposals and processed work orders by analyzing and calculating field measurements, survey plans and plot plans.
Utilized Buildertrend and material rate sheet to estimate commercial flat roof projects.
Analyzed blueprints and other documentation to prepare time, cost and labor estimates.
Collected data and information from vendors, sub-contractors and teammates to determine exact costs for all aspects of each project.
Developed bid proposals with itemized costs for clients to review and approve before beginning work on commercial and some residential projects .
Developed and updated cost estimates by documenting relevant information into jobs in internal database.
Collected historical cost data to estimate costs for current or future products.
Scheduled crews and coordinated installation procedures.
Obtained bids from vendors and subcontractors to make cost-effective selections.
02/2017 to 11/2019Truck DispatcherPenn State University | University Park, PA,
Maintained current knowledge of all personnel in field and all completed deliveries or delays
Alerted drivers and brokers of road and weather hazards in real time to accomplish every day without driver accidents
Accurately and efficiently responded to over 50 daily requests
Quickly determined locations and needs of 10 hourly callers to accurately send drivers or brokers for assistance
Supervised driver dispatching, route planning and vehicle tracking for over 30 drivers
Inputted information from customer calls and onsite service visits into the company's system using Omnitrac Sylectus or email
Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
Completed all company insurance renewals including property, Workers' Compensation, general liability, cargo, aviation and K & R documents
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
Reviewed 10 routes and daily traffic and weather conditions and adjusted plans to meet daily requirements
Drove industrial vehicles and equipment to transport goods and materials, load and unload designated trailers and route trucks.
Noted and recorded receipt of materials on drivers' paperwork.
08/2014 to 02/2017Fast Food WorkerDairy Queen | City, STATE,
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