, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Hardworking professional experienced in different customer service, retail, and production environments. Reliable in high quality work according to tight specifications and following good safety practices. Top tier interpersonal and customer service skills. Offers great attention to detail and readiness to tackle and solve diverse problems impacting work results. Management and training experience with ability to self-motivate and work in a team environment.
Skills
Lathe machine operation
Issue reporting
Loading materials
New hire training
Cash handling
Quality controls
Safety compliance
Quality Assurance
Computer skills - MS Office Suite
Customer service attitude with great interpersonal skills
Multitasking
Hand and power tools
Staff training and development
Product and service knowledge
Experience
01/2021 to 07/2021CNC Machine OperatorWausau Window And Wall Systems | Wausau, WI,
Set controls to regulate speed, feed and coolant flow.
Read blueprints and 3D models to determine product specifications and plan operational sequences.
Achieved safety, quality and performance standards to meet production schedules.
Worked from layout and work order, created programs and set up machines to produce required parts.
Fabricated various parts using multiple machines at once.
Set-up and operated lathes, mills and grinders to cut raw materials.
Changed out aging tools, fixtures and offsets.
09/2015 to 10/2019Food Server and Assistant ManagerBoyd Gaming, Inc. | New Orleans, LA,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Completed final preparations of dishes and quickly delivered items to customers.
Provided exceptional service to high volume of daily customers.
Resolved customer concerns with friendly and knowledgeable service.
Operated POS terminals to input orders, split bills and calculate totals.
Informed customers about specials, upselling additional food and drink items.
Refilled drinks and checked with diners to meet specific needs.
Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
11/2013 to 03/2014Carpenter ApprenticeRooms To Go | Bradenton, FL,
Cut materials on job site to prepare for installation.
Cleaned job site after work completion and disposed of debris in proper containers.
Installed drywall, ceilings, and trim and fabricated replacement trim and moldings.
Installed, assembled and repaired woodwork, millwork, cabinetry and trim under supervision of master carpenter.
Utilized various tools, equipment, materials and forming systems to complete construction tasks.
Shaped materials to exact measurements for job requirements using hand tools and power equipment.
Cut timber, panels and other wooden materials according to measured dimensions.
Installed building structures such as windows, trim and cabinetry alone or with assistants to meet job deadlines.
Installed cabinets, base cabinets and crown molding.
09/2009 to 11/2012Loss Prevention ManagerCompany Name | City, State,
Addressed customer inquiries and resolved complaints
Designed and implemented employee penalty protocol system
Reduced shrink/loss/theft by over 10%
Ordered product and restocked inventory when shipments were received
Reorganized the sales floor to meet company demands
Directed and supervised employees
Engaged in sales, cash handling, and reconciling cash receipts
Determined staff promotions and demotions, and terminated employees when necessary.
Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Completed full store inventories and reconciled variances in the POS inventory system
Use audio/video recording devices and worked with local law enforcement when necessary
Education and Training
Expected in 12/2021Associate of Science | GeneralCollin College, Plano TX, GPA:
Activities and Honors
Reduced total store loss/shrink by 10%
Won Loss Prevention Manager of the Year award after just 3 months with company
Self taught automotive technician
Side business reselling popular clothing brands and sneakers
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