child youth program assistant resume example with 8 years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

  • Strong team spirit
  • Excellent verbal communication skills
  • Ability to work in a high-pressure environment
  • Working knowledge of relevant POS software and retail equipment
  • Good mathematical skills
  • Sales and persuasive skills
  • Customer service and good interpersonal skills
  • Physical fitness and excellent stamina
  • Childcare development
  • Curriculum Development
  • Experience with Children
  • Teaching
  • Toddler Care
  • Early Childhood Education
  • Special Needs
  • Classroom Management
  • Applied behavior analysis
  • Microsoft Excel
  • Cash handling
  • Customer service
  • Dietary and physical needs
  • Developmental assistance and instruction
  • Issue resolution
  • Activity implementation
  • Reporting and documentation
  • Fitness and nutrition practices
  • Effective customer communication
  • Team interaction
  • Patient relationship management
  • Quality improvements.
  • Document management
  • Program coordination
  • Flexible schedule
  • Friendly, positive attitude
  • Teambuilding
  • Multitasking
  • Organizational Skills
  • Special Education
  • Retail Sales
  • Microsoft Office
  • Microsoft Word
09/2018 to Current
Child Youth Program Assistant Hand & Stone Fort Myers, FL,
  • Ensure high quality care
  • Implement curriculum
  • Child Development
  • Ensure health and safety
  • Has the ability to be open-minded about cultural diversity
  • Possesses the ability to keep children engaged and under control
  • Demonstrates excellent communication and organizational skills as well as the ability to manage time and multi-task effectively
  • Displays excellent reading comprehension skills
  • Exhibits strong active listening skills and social perceptiveness abilities
  • Has good balance and coordination abilities
  • Possesses the ability to make sound judgments as well as strong decision making skills.
  • Complied with all rules, regulations and procedures by providing committed and dedicated care, supervision and assistance to program children and youth.
  • Provided in-depth progress reports to parents and guardians regarding children's behavior and development.
  • Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
  • Created and implemented developmentally appropriate curriculum addressing learning styles.
  • Identified children in need of extra support for emotional, health-related or developmental concerns and conceived improvement strategies.
  • Met with parents to discuss child behavior and academic progress.
  • Read stories to children and taught painting, drawing and crafts.
  • Maintained daily records of individual activities, behaviors, meals and naps.
  • Observed children to record development.
  • Observed children for signs of illness, injury, emotional disturbance, learning disorders and speech problems.
  • Communicated with parents and fostered strong professional relationships.
  • Monitored compliance with state, federal and company regulations, standards and requirements.
  • Oversaw daily activities and programs to educate and socialize participants.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
  • Assisted children in development of social, communication and problem-solving skills.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Used positive reinforcement and behavior modeling to instill discipline in children.
  • Secured indoor and outdoor premises to protect children.
  • Organized and planned age-appropriate reading, crafts and music lessons.
  • Balanced schedules to promote optimal rest, play and educational periods.
  • Developed and implemented lesson plans and activities for children of various ages.
  • Maintained safe, healthy and comfortable childcare environment.
  • Supervised circle time, free play, outside play and learning and developmental activities.
  • Enforced rules to teach good manners and maintain safe environment.
  • Protected children from harm by monitoring environments and eliminating safety hazards.
  • Helped children make positive behavior choices by moderating interactions and modeling appropriate behaviors.
  • Maintained flexibility to work with children of various ages, different personalities and in different roles.
  • Planned and implemented age-appropriate activities and lessons
  • Created safe, learning-focused environment for children under care.
  • Cared for physical, emotional and spiritual needs of children.
  • Instructed children in health and personal habits involving eating, resting and hygiene habits.
  • Assisted children with social, emotional and behavioral development.
  • Read stories to children to promote literacy skills.
  • Assisted childcare team members in task completion and classroom management.
  • Maintained developmentally appropriate environment.
  • Improved children's self-esteem with supportive care and positive reinforcement.
  • Observed and monitored children to identify developmental strengths and target enrichment activities.
  • Employed positive guidance strategies to encourage children and improve behavior.
06/2011 to 08/2015
Sales Associate Fs Food Group DC, State,
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Helped customers by answering questions and locating merchandise.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Arranged merchandise for display to highlight new styles, attract customers and enhance sales.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Answered questions about current promotions and resolved issues according to store policies.
  • Handled price checks, merchandise transfers and fitting room returns to keep store orderly and efficient.
  • Created price tags and merchandise signs for new items.
  • Maintained friendly, outgoing personality to promote positive work environment and build customer loyalty.
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Responded to customer questions about products and services.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
  • Greeted and assisted customers in locating items and completing purchases.
  • Managed cash register operations using POS system and processed sales and returns.
  • Prepared products by adding tags and readying pallets for restocking.
  • Greeted customers upon entrance and handled cash and credit transactions.
  • Put new merchandise on shelves and racks in attractive arrangements.
  • Assessed conflicts and identified solutions for clients promptly.
  • Assisted in ringing up sales at registers and bagging merchandise.
  • Helped customers select products best fitting personal needs.
  • Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
  • Engaged shoppers, providing assistance and information on merchandise and product features.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Assessed floor displays to restock merchandise.
  • Built customer loyalty by engaging with and identifying product needs of customers.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Received and processed cash and credit payments for in-store purchases.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Delivered high-quality customer service through deep commitment to knowledge and performance.
  • Recommended merchandise to customers based on needs and preferences.
  • Assisted customers with product, promotion and policy information.
  • Counted cash, made change and stored coupons to keep organized and balanced cash register drawer.
  • Operated cash registers, scanners and computers to itemize and total customer purchases.
  • Maintained knowledge of current sales and promotions, security practices and policies regarding payment and exchanges.
  • Maintained and organized store displays to enhance product visibility and expedite product location activities.
  • Processed payments and bagged items for customer check out.
  • Maintained current store, product and promotional knowledge to drive consistent sales.
  • Provided in-depth information on product features so customers could make educated buying decisions.
  • Supported managers with organizing store and showcasing new items in eye-catching displays.
  • Supported customers by phone regarding store operations, products, promotions and orders.
  • Maintained detailed knowledge of customer service initiatives to uphold high standards of service quality.
  • Replenished floor stock and processed efficient shipments to maintain optimal product availability for customer demands.
  • Maintained front check out area to keep traffic flows running smoothly and efficiently.
  • Assessed assigned areas and displays to maintain presentable condition, restocking and reorganizing merchandise.
  • Managed deposits, financial transactions and business inventory.
  • Completed assigned training to stay updated on important policies and procedures.
  • Developed and maintained key relationships with consumers and businesses through effective communication strategies and interpersonal skills.
  • Received and submitted payments and returns with accuracy and efficiency.
  • Updated pricing and sales signs to promote merchandise.
  • Answered telephone to give callers store information and look up order details.
  • Answered questions and inquiries per shift regarding products, prices and availability.
  • Boosted security throughout store to reduce shrink and discourage theft.
05/2012 to 05/2013
Hostess Fresno Breakfast House City, STATE,
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Escorted guests to seating area, furnished menus and highlighted daily specials.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Monitored dining area to assess server capacity and estimate wait times.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Answered telephone to provide dining information and take reservations.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
  • Developed long-term relationships with customers to increase opportunities for repeat business.
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
  • Helped restaurant staff set up small and large events to coordinate smooth execution.
  • Stayed attentive to server availability and table turnover to quickly seat guests.
  • Communicated with servers about new tables, changes in food availability and customer comments.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Built positive relationships with other front-of-house and kitchen staff.
  • Took beverage orders and served drinks during peak meal times.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
Education and Training
Expected in 01/2021 to to
Associate's: Child Development
City Council of Professional Recognition - Washington, DC,
Expected in 01/2016 to to
Certificate in Medical Assisting:
Auburn University - Auburn, AL

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Resume Overview

School Attended

  • City Council of Professional Recognition
  • Auburn University

Job Titles Held:

  • Child Youth Program Assistant
  • Sales Associate
  • Hostess


  • Associate's
  • Certificate in Medical Assisting

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