child and youth services assistant director resume example with 18+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Effective motivator, communicator and advocate who is highly skilled, compassionate, empathetic and solutions oriented. Demonstrated track record of working with a diverse population of clients; from an at-risk population, students of all ages, student-athletes, inner city youth, and people from young children to senior citizens. Innate ability to establish rapport quickly, build trust, interact with and relate to individuals on all levels. Superior leadership skills; team oriented; and strong interpersonal, organizational and analytical skills.
Core Qualifications
Very strong background for counseling, teaching, advising and managing crisis.
Supervisory experience and regularly trained staff.
Taught at all level of education, from elementary through the college years, as well as adult education. Inclusive in this is working with the special needs population.
Well developed faculty, administrative, community, state and federal relations.
Exceptional experience in planning and organizing work, analyzing problems to identify significant factors, gathering pertinent data and facilitating solutions.
Developed and evaluated programming.
Comprehensive communication skills, both oral and in writing.
Ability to present ideas and proposals to a variety of audiences.
Accomplished in proofreading/editing, reading comprehension and effective listening.
Interactive with teaching and learning.
Skilled in working effectively with families and family systems.
Excellent in motivating students and providing performance assessments and evaluations.
Outstanding therapeutic skills.
Achievements
Professional Experience
05/2011 to 05/2013Child and Youth Services Assistant DirectorBdr, Inc. | Seattle, WA,
Served as a Child and Youth Services (CYS) Facility Assistant Director of a CYS program with responsibility for assisting the Director in the operation of a Youth Center.
Delegated authority to act as the Director for a total of 8 weeks in the beginning of 2012 in order to fill in for the Director while he was on TDY and/or leave.
Temporarily promoted to the NAF 4 position as Director of the Patch Youth Center for a period of 4 weeks during the end of the summer and the beginning of the 2012-2013 school year.
Assisted with the operation of an assigned CYS facility-based program IAW all applicable regulations and standards.
Applied professional knowledge to help plan, implement, and supervise a comprehensive program that promotes positive growth and development of youth.
Helped to ensure that the facility maintains appropriate standards for condition and sanitation.
Provided program oversight and accountability for the performance of staff and the safety and well being of youth IAW DoD, Army and local policies and standards.
Ensured staff followed risk management procedures (i.e., abuse prevention, identification, and reporting procedures; accident prevention, etc.).
Supervised programs during all hours of program operation.
Developed policies, procedures and SOPs to support program goals.
Assisted in serving as a member of the Installation Child and Youth Evaluation Team to ensure compliance with health, fire, safety, facility and program regulatory requirements and CYS baseline standards.
Helped ensure that the program achieves and retains national accreditation or Army equivalent and maintains accreditation/Army equivalent standards.
Assisted in the implementation and monitoring DA policies to include CYPPP, fees, program registration/enrollment, baseline standards and benchmarks, Key Management Controls, and space utilization goals.
Helped develop operational procedures to anticipate installation needs and trends and provides input to CYS Coordinator for inclusion in the CYS Operations Plan.
Aided in hiring qualified personnel utilizing Army CYS Standard Position Descriptions.
Assisted in supervising, observing, training and evaluating employees based on established performance standards.
Helped provide appropriate staff professional recognition and/or disciplinary action.
Helped support and budget for staff annual training requirements (i.e., credentials and training for professional management staff).
Assisted the Director in the Development of a program budget and helped provide this information to the CYS Coordinator for the CYS budget.
Utilized Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes IAW higher headquarters and statutory requirements.
Oversaw the food service program for youth and ensures compliance with all applicable Army and USDA food program policies and procedures to include proper meal components and food service/preparation and storage.
Oversaw the Home School Program, outreach programs and school relationships.
Established and maintained an active program of parental involvement, provided parent education opportunities and encouraged parent observation and participation.
Ensured parent representation on CYS Parent and or Parent/Youth council and Youth Evaluation Team.
Supervised volunteers and assigns roles.
Initiated and maintained partnerships with both on and off-post organizations serving youth and partnerships with both on and off-post local schools, as required.
Procured supplies and equipment to support program goals and objectives.
Arranged for bus transportation of youth as required.
Served as Subject Matter Expert on CYS issues related to assigned area(s).
Helped prepare reports, surveys, and briefings for command and installation on matters pertaining to CYS.
Worked cooperatively with other CYS Managers to ensure seamless service and continuity of quality options for all children and youth.
Assisted with serving as member of the CYS Program Plan Team to develop written strategies for program improvement.
Supported all EEO and AA objectives.
04/2010 to 05/2011CYS Program Associate Homework LabUSAG - Stuttgart, Directorate, MWR/CYS | City, STATE,
Responsible for the operation of the child and Youth Services (CYS) Homework Center in accordance with applicable regulations for grades 1st through 5th.
Provided assistance to participants in strengthening their academic and learning skills.
Worked with Youth Education Support Services staff to develop and implement a comprehensive program to assist students in the completion of daily homework assignments, reinforce existing and develop new skills, and positively support children through recognition of their efforts.
Provided care/supervision, oversight, and accountability for program participants in compliance with DoD, Army and local policies, guidance, and standards.
Developed linkages with parents, School Liaison Officer, other CYS Program Associates, and volunteer tutors to ensure homework center was fully integrated into all applicable program settings.
Worked cooperatively with trainer and supervisor to create a program that provides areas/material/methods for different styles of learning.
Encouraged participant interest and establishes a program setting that promotes positive child and youth interactions with other children, youth, and adults.
Kept abreast of school curriculum and supported school teacher/classroom initiatives.
Worked with senior staff to provide instruction and training to lower level employees on working in the homework center.
09/2007 to 01/2010Head Coach JV Boys High School Basketball and High School Intramural Basketball Program Director Singapore American School | City, STATE,
Directed basketball operations for a high school boy's basketball team.
Created a coed intramural basketball program for the high school during the off season.
Created a freshman basketball team.
Assisted in hiring staff.
Directed overall Basketball Program, not including Varsity Basketball.
Supervised staff.
Assisted the Athletic Director in the development of a program budget.
09/2007 to 06/2009Middle School PsychologistSingapore American School | City, STATE,
Conducted evaluations and re-evaluations for students as requested and/or warranted.
Administered psychological assessments (IQ, personality, and achievement) as needed.
Articulated test results to parents and staff members in clear, understandable language while attending to cultural sensitivity.
Collaborated with teachers, parents, counselors, and administrators to find effective solutions to learning and behavior problems.
Helped others understand child and adolescent development and how it affects learning and behavior.
Strengthened working relationships between teachers, parents, and service providers in the community.
Consulted with counselors working with students who are in crisis, dealing with chronic issues, or special needs.
Coordinate and ran special services meetings for counselors and administrators.
Evaluated eligibility for special services.
Assessed academic skills and aptitude for learning.
Determined social-emotional development and mental health status.
Provided additional assistance to school counselors helping resolve interpersonal/family problems that interfere with student school performance.
In cases involving crisis (i.e. potential injury to self or to others; chronic and persistent patterns of behavior) worked directly with children, families, and counselors providing additional counseling as well as community resource support and referral.
Collaborated with counseling team and administration managing crises such as death, illness, or community trauma.
Liaison with community resources and SACAC mental health issues.
Provided In-service for faculty on mental health/wellness
Designed programs for children at-risk of failing at school.
Prepared and presented community presentations at various events addressing academic, social, and emotional issues.
Collaborated with school staff and community agencies to provide services directed at improving psychological and physical health.
Developed partnerships with parents and teachers to promote healthy school environments.
Evaluated the effectiveness of academic and behavior management programs.
Identified and implemented programs and strategies to improve school health.
Used evidence-based research to develop and/or recommend effective interventions.
Kept abreast of advances in diagnostic materials.
Made recommendations for purchasing assessment materials in order to build a better assessment tool kit.
09/2007 to 11/2009Head CoachDenzel, Inc | City, STATE,
Coached 4 different age groups to championship games for 5 different seasons.
The four age groups were girls 12 and under, boys 12 and under, boys 14 and under, and boys 16 and under.
Directed and coached basketball camps.
Taught skills and developed basketball players.
Directed overall program and supervised staff.
Assisted in developing a program budget.
05/2008 to 07/2009Co-Lead Teacher Summer ProgramSingapore American School | City, STATE,
Co-led a summer sports camp for 50 summer students ranging in age from 10 thru 16.
Provided instruction to beginners, intermediate and advanced athletes in the following sports: badminton, basketball, dodge ball, soccer, tennis, ultimate Frisbee, volleyball, and water polo.
Supervised new teachers and assistants.
Assisted in developing a program budget in order to procure supplies and equipment to support program goals and objectives.
03/2001 to 06/2007Evaluation CounselorShands @ Vista | City, STATE,
Conducted initial assessment, identified treatment need, targeted appropriate service provider, and integrated these activities with Center programs and appropriate community agencies.
Evaluated clients for outpatient psychiatric and/or substance abuse treatment.
Evaluated clients for inpatient psychiatric and/or substance abuse treatment.
Carried a caseload of 10 outpatient clients (ages from 6-58) and 5 outpatient families.
Completed assessments and full psychological batteries on some of the clients.
Served as a staff consultant in regards to the development of an appropriate treatment plan for clients.
Served as a client and/or Center advocate, consultant and liaison with a wide variety of community agencies to insure continuity of care.
Monitored program goals and objectives and implements measures to enhance the quality of directive services.
Supervised other clinical staff and support staff.
05/2000 to 05/2006Assistant in Advising and Admissions, Director of Student ServicesSchool Of Art And Art History, College Of Fine Arts, University Of Florida | City, STATE,
Directed the administration, coordination, and development of various programs, including the summer programs.
Directed the Center for Advisement and Counseling.
Acted as a liaison between the Office of Academic Programs, departmental offices within the college and UF administrative office, including but not limited to international student services; disability student services; and transfer and commuter student services.
Advised and counseled incoming students during the summer Preview orientation program.
Represented the college at activities related to recruitment, retention and graduation of students.
Taught First Year Florida, a 1 credit course for freshman.
Provided programming in the areas of study skills, time management, career development, stress management, money management, and health related issues, etc.
Compiled and analyzed student retention, performance, and other related data.
Advised and counseled undecided students on the selection of an appropriate major, and the development of a suitable academic schedule.
Counseled students with various academic and personal issues.
Met with potential majors and their parents to provide with the information about the college and the programs being offered.
Helped develop an advisory budget.
Supervised, advised, mentored and supported student mentors and leaders.
Supervised academic advisors and counselors, and support staff.
Supervised graduate assistants and graduate teaching assistants.
Chaired the Curriculum committee, Undergraduate committee, and various ad hoc committees.
Coordinated any and all Minority events for the College.
Faculty Advisor for the UF chapter of the sorority, Delta Sigma Theta, Inc.
01/1998 to 02/2001Counselor IVMeridian Behavioral Healthcare, Inc. | City, STATE,
Conducted initial assessment, identify treatment need, target appropriate service provider, and integrate these activities with Center programs and appropriate community agencies.
Served as a staff consultant in regards to the development of an appropriate treatment plan for clients.
Served as a client and/or Center advocate, consultant and liaison with a wide variety of community agencies to insure continuity of care.
Monitored program goals and objectives and implements measures to enhance the quality of directive services.
Completed assessments and full psychological batteries on some of the clients.
Supervised support staff.
05/1997 to 05/2000Coordinator, Academic Support ServicesCollege Of Engineering, University Of Florida | City, STATE,
Directed the planning, implementing and managing of various programs, i.e. STEPUP (an intensive summer program), PEEK, Career Shadowing, High School Counselor Workshops, etc.
Advised, mentored, and supported under-represented students.
Responsible for the advisement and counseling of students.
Advised and counseled undecided students on the selection of an appropriate major, and the development of a suitable academic schedule.
Counseled students with various academic and personal issues.
Met with potential majors and their parents to provide with the information about the college and the programs being offered.
Advised and counseled incoming students during the summer Preview program.
Represented the college at activities related to recruitment, retention and graduation of students.
Provided programming in the areas of study skills, time management, career development, stress management, money management, and health related issues, etc.
Compiled and analyzed student retention, performance, and other related data.
Acted as a liaison between the Office of Academic Programs, departmental offices within the college and UF administrative offices.
Supervised academic advisors and counselors, and support staff.
Participated in professional development through membership and involvement in professional organizations.
11/1993 to 05/1997Director of Student Advisement & Support for Women's Basketball and At-Risk Student AthletesUniversity Of Rhode Island | City, STATE,
Monitored the academic progress of student-athletes on a weekly basis.
Conducted evaluations for and with each student-athlete.
Acted as a liaison between coaches, faculty, and athletic administration.
Provided assistance to student-athletes in meeting the requirements for normal academic progress and athletic eligibility.
Taught and monitored the use of study strategies that assist in reading text-books, reviews of notes, test-taking and research skills, and writing.
Responded to the unique cycle of academic success and failure, and self-esteem experienced by at-risk populations.
Provided extra help to student-athletes with learning disabilities.
Designed a tutorial program that has the individual student-athletes best interest in mind.
Referred student-athletes to other services as needed.
Set up support networks for minorities.
Taught and monitored two College study skills courses.
Provided tutorials for psychology classes.
Counseled students with personal and academic concerns.
Conducted evaluations for and with each student.
Completed assessments and testing with some of the students.
Education and Training
Expected in to to Ph.D | Clinical PsychologyUniversity of Rhode Island , Kingston, Rhode IslandGPA:
ABD
Expected in to to Master of Science | Counseling PsychologyNortheastern University, Boston, MassachusettsGPA:
Expected in to to | Dr. Martin Luther King Jr. Graduate FellowNortheastern University, Boston, MassachusettsGPA:
Expected in to to Bachelor of Arts | Psychology and HistoryColumbia University, New York, New YorkGPA:
Certifications
Re-Certified in CPR/First Aid for Infant, Child and Adult
US Government Motor Vehicle Operator
ServSafe Certification
Department of the Army - Army Management Staff College:
Basic Course in Residence
Supervisor Development Course
Foundation Course
Civilian Human Resources Agency - Certificate of Completion - NAF HR for Supervisors
Focus on Fitness and Athletic Performance for Youth and Adults
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Resume Overview
School Attended
University of Rhode Island
Northeastern University
Northeastern University
Columbia University
Job Titles Held:
Child and Youth Services Assistant Director
CYS Program Associate Homework Lab
Head Coach JV Boys High School Basketball and High School Intramural Basketball Program Director
Middle School Psychologist
Head Coach
Co-Lead Teacher Summer Program
Evaluation Counselor
Assistant in Advising and Admissions, Director of Student Services
Counselor IV
Coordinator, Academic Support Services
Director of Student Advisement & Support for Women's Basketball and At-Risk Student Athletes