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child and youth management system tech admin assistant resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary
Highly organized and detail-oriented Administrative Support Assistant with more than 10 years experience supplying thorough, organized administrative support to higher Management. Maintains a positive attitude while interacting with demanding clients. Serves as the primary point of contact for both in-house and external phone and website queries.
Certifications
CPR and First Aid Child Abuse Identification, Reporting and Prevention Information Assurance Communicable Disease and Medication Administration Fire Safety Army Substance Abuse Army Suicide Prevention Anti-Terrorism Training Ethics Annual Computer Safety Trainings,
Skills
  • 40 WPM typing speed
  • Payroll
  • Database management
  • Database management
  • Advanced clerical knowledge
  • Administrative support specialist
  • Employee training and development
  • Filing and data archiving
  • Excellent communication skills
  • Customer service-oriented
  • Flexible
  • Accurate and detailed
Work History
Child and Youth Management System Tech-Admin. Assistant, 06/2015 to Current
Summer SearchAllston, MA, United States

Attends Meetings and conduct trainings

  • Served temporarily as the Outreach Service Director for 45 days.
  • Conduct trainings regarding information about Child, Youth and School Services.
  • Utilizes Child and Youth Management System to enter data in order to create, maintain and update household information.
  • Maintains Reports for statistical data.
  • Establishes, controls, and monitors the timely accomplishment, review, submission, and distribution of correspondence, reports and other documents.
  • Supports other programs such as School Age Center with administrative duties, and training of new administrative personnel.
  • Operates personal computer to prepare a variety of material (correspondence, forms, statements, etc.) in final form from oral instructions and rough drafts.
  • Prepares necessary paperwork to obtain missing information, and makes corrections to records as required.
  • Performs data entry, file maintenance and printing.
  • Receives all visitors and telephone calls, refers visitor or caller to appropriate staff or technical specialist, take messages, schedules appointments and personally handles, as appropriate.
  • Coordinates with supervisor on activities and schedules.
  • Assist Functional Technology Specialist with maintaining Child and Youth Management System Database and works on problems in the system.
  • Inputs time and attendance data, and processes payroll data for approximately 15 employees to include the School Age Center.
  • Receives payments from customers and agencies, prepares accurate end of day financial transactions and makes bank deposits.
  • Provides logistical and clerical support to other programs.
  • Scans in documents to create files.
  • Handles cash and deposits using the proper accounting procedures and documentation.
  • Researches and resolves collections and billing disputes with tact and efficiency.
  • Schedules weekly new CYSS patron orientations.
  • Performs all duties related to general office automation and knowledge according to United States Army Codes and Regulations.
  • Responsible for computing financial data in CYMS for CYS facilities including daily military DAR.
  • Point of Contact for all CYMS related issues including technical and nontechnical problems for all patrons and CYSS employees.


Child and Youth Management System Tech-Admin. Assistant, 01/2013 to 06/2015
Boys TownPompano Beach, FL, United States
  • Supervised the administrative management of the reception area of a CYS Program.
  • Received children, youth, parents, and other visitors in a courteous manner. Answered main telephone, ascertained nature of call and directed caller to appropriate staff took messages or personally provided desired information.
  • Provided customer service expected in a "First Choice" organization. Utilized Child and Youth Management System (CYMS) to oversee the collection, accurate accounting and reporting of funds; and to collect and maintain up-to-date statistical data for planning and reporting purposes in accordance with higher headquarters and statutory requirements.
  • Utilized an electronic cash register system and calculator to compute and record individual transactions for customers and to enter data into predefined categories for regulatory-signed statistical reports and tracking of income data as it pertains to the CYS program.
  • Provided administrative support including typing/word processing, mail preparation, copying, distribution, telephone calls, and travel orders for CYS personnel.
  • Input time and attendance data, and processed payroll data for approximately 15 employees.
  • Used office automation equipment and word processing software to prepare a variety of correspondence, memorandums, briefings and Daily Activity and other reports required for day-to-day operation.
  • Referred to agency regulations, flip charts, dictionaries, and other typical office reference materials to ensure proper format, grammatical accuracy, and correct spelling.
  • Maintained children records, files, statistical data, and suspense system. Prepared and processed Garnishment Paperwork to be forwarded to Finance Department.
  • Prepared and checked Meal Fact Forms for Child Care in accordance with United States Department of Agriculture.
  • Prepared weekly paperwork for Classrooms.
  • Updated special needs Info on children for staff in classrooms, café and kitchen. Prepared weekly report regarding enrollment numbers, visitors and orientation numbers.
Program Associate, 02/2012 to 01/2013
Boys TownSac City, IA, United States
  • Provided learning experiences in developmental program such as language, mathematics, social studies to prepare children to enter school using the Creative Curriculum system.
  • Motivated children to develop "Kindergarten Etiquette" skills, knowledge and behavior that build a strong foundation for school success.
  • Created an effective and inviting environment for learning through functional and attractive display, bulletin boards and learning stations.
  • Conducted yearly ratings of the environment and used results to improve program.
  • Worked with school officials to ensure a smooth and successful transition to Kindergarten.
  • Worked with trainers, managers and other members of the Pre-K staff to develop goals, objectives and lesson plans to follow the Annual Program Plan.
  • Served as a member of the CYS Services Garrison Rapid Improvement Team to ensure assigned area is in compliance with all statutory and regulatory requirements leading to DoD Certification and national accreditation.
  • Inventoried equipment on a recurring basis and recommended replenishing damaged, missing, and depleted supplies.
  • Secured supplies and equipment.
  • Served meals and snacks as required during family style meal.
  • Performed health related practices as reasonable accommodation for children with disabilities when necessary.
  • Received children from parents.
  • Conducted informal health check and notified the supervisor of any indication of illness.
  • Recorded and maintained children records.
  • Provided supervision, oversight and accountability for children in compliance with Department of Defense, Army and local policies.
  • Maintained daily and weekly paperwork.
  • Provided ongoing communication with parent regarding child's growth and development.
Administrative Assistant, 03/2010 to 03/2012
Florida Gulf Coast UniversityFort Myers, FL, United States
  • Supervisor: Cindy Andre-Noel - 803-751-4869; Contact: Yes Pay Grade: NF - 0303 - 3 Salary: $12.00 per hour Hours per week: 40 Duties: Received visitors in a courteous manner.
  • Answered telephones, and directed caller to appropriate staff, took messages or personally provided desired information.
  • Applied adequate knowledge of the organization, its functions and regulations.
  • Provided advice & guidance to staff on clerical & administrative matters.
  • Developed procedures to generate improvements in administrative service.
  • Maintained and reviewed all paperwork for correctness prior to registration and enrollment of participants into various CYSS-Programs using the Child and Youth Management system (CYMS).
  • Received payments from customers and agencies and prepared accurate end of day financial transactions Provided excellent customer service.
  • Served as a clerical assistant with responsibilities for performing a variety of clerical and administrative duties.
  • Assisted at the Non-Appropriated Fund Human Resource Office with a variety of duties such as maintaining official employee personnel records and files for 3 months.
  • Assisted in writing and posting job announcements and assisted in preparing referrals.
  • Assisted in processing required background checks, physicals and follows-up to ensure completion.
  • Received and assisted in rating applications.
  • Operated personal computer to prepare a variety of material (correspondence, forms, statements, etc.) in final form from oral instructions and rough drafts.
  • Prepared necessary paperwork to obtain missing information, and makes corrections to records as required.
Administrative Assistant, 07/2008 to 01/2010
Boys TownStorm Lake, IA, United States
  • Supervisor: Mrs.
  • Nickles - (256)876-7952; Contact: Yes Pay Grade: NF - 0303 - 2 Salary: $12.32 per hour Hours per week: 40 Duties: Received children, youth, parents, and other visitors in a courteous manner.
  • Answered telephones, and directed callers to appropriate staff, took messages or personally provided desired information.
  • Provided excellent customer service.
  • Served as a clerical assistant with responsibilities for performing a variety of clerical and administrative duties.
  • Utilized an electronic cash register system and calculator to compute and record individual transactions for customers.
  • Entered data into predefined categories for regulatory signed statistical reports and tracking of income data as it pertains to the Child and Youth Services program.
  • Input data into CYMS as required.
  • Provided administrative support to include typing/word processing, mail preparation, copying, and distribution.
  • Used a variety of office automation equipment, word processing software, and operates related equipment such as printer, copier, fax and calculator.
  • Prepared correspondence, memorandums, briefings, daily activities, and other reports required for day-to-day operation using the knowledge of grammar, spelling capitalization, punctuation.
  • Maintained records, files, statistical data, and suspense system.
  • Gathered and compiled information for monthly, annual, special reports, and other assigned one time reports.
  • Monitored and processed leave records, and time and attendance records for 52 employees, and submitted them correctly in a timely manner.
  • Monitored child/adult staffing ratios by age groups and programs.
  • Assisted in reassigning staff in modules to ensure regulatory ratios of staff and children were maintained.
  • Used e-mail to send and retrieve messages.
  • Assisted with the development of the work schedules.
  • Coordinated vacancies and reservations for the hourly care program.
  • Worked cooperatively with Central Enrollment for vacancies in order to fill spaces in a timely manner.
  • Processed daily invoices and maintained call records, computing of menu costing for the nutritionist and also computing labor cost for the preparation of Transfers between Activities (TBA).
  • Prepared and distributed all end of the month paperwork.
  • Ensured risk management procedures were followed.
  • Assisted in facility key control.
  • Operated electronic typewriter, word processor and computer terminal using a standard typewriter keyboard with additional function keys to produce work accurately and efficiently.
Program Assistant, 03/2008 to 07/2008
Child Development Center - Child & Youth ServicesCity, STATE, United States
  • Supervisor: Deborah Nickles - (256) 876-7947; Contact: Yes Pay Grade: CC - 1702 - 2 Salary: $12.85 per hour Hours per week: 28 Duties: Kept records on individual participants, including daily observations and information about activities.
  • Successfully maintained data and accurately completes the daily required reports.
  • Planned and prepared daily activities.
  • Conducted a daily safety inspection of equipment and furniture.
  • Used the approved child guidance and development techniques to interact with children.
  • Ensured a safe, healthy and nurturing environment.
  • Promoted and role modeled safety, fitness, health, and nutrition practices.
  • Observed program participants for signs that may indicate illness, abuse or neglect, and report as directed.
  • Maintained program participation data and completed accurate required daily reports.
Administrative Assistant, 04/2006 to 10/2007
Child Development Center - Child & Youth ServicesCity, STATE, United States
  • Supervisor: Mrs.
  • Independently performed a wide variety of clerical and administrative support duties to include document preparation, data entry and retrieval, and records management.
  • Maintained and reviewed all paperwork for correctness prior to registration and enrollment of participants into various Child and Youth Services Programs using the Child & Youth Management system (CYMS).
  • Served as point of contact for matter related to day-today operations.
  • Applied sufficient knowledge of the organization, its function and regulations.
  • Maintained office equipment, and inventory of office supplies.
  • Provided quality customer services.
  • Established, controlled, and monitored the timely accomplishment, review, submission, and distribution of correspondence, reports and other documents.
  • Assured proper establishment and maintenance of subject matter, administrative files, and reporting requirements and procedures are followed and that required reports are timely, accurate, clear, and concise.
  • Assisted in training of 4 new Part-time employees.
  • Received all visitors and telephone calls, referred visitor or caller to appropriate staff person or technical specialist, took messages, scheduled appointments or personally handled, as appropriate.
  • Coordinated activities and schedules with supervisor.
  • Maintained employee records for supervisor.
  • Received payments from customers and agencies, prepared accurate end of day financial transactions and made bank deposits.
  • Used a variety of office automation software in support of the organization to include MS Word, Excel, PowerPoint, and Outlook.
  • Provided advice & guidance to staff on clerical and administrative matters.
  • Reviewed work prepared by other clerical staff to ensure correctness.
  • Developed procedures to generate improvements in administrative service.
  • Monitored time and attendance records for approximately 15 employees and submitted them correctly in a timely manner.
  • Received and reviewed incoming and outgoing correspondence.
  • Distributed mail to appropriate persons based on addressee or on subject matter.
  • Prepared and maintained correspondence logs, personnel action logs and suspense dates.
Education
Bachelors: Business Administration, Expected in 12/17/2009 to UniversityAshworth College - Norcross, Georgia
GPA:
Business Administration Semester Hours: 120 Description: Distance learning course
: , Expected in to College - ,
GPA:
/University
Associates of Science: Early Childhood Education, Expected in 06/19/2005 to Ashworth College - Georgia,
GPA:
Early Childhood Education 3.8 Semester Hours: 60 Description: Distance learning course
: Economics Subject Group H, Expected in 07/24/1991 to Office Executive Technical School - Augsburg,
GPA:
Economics Subject Group H
compatible High School Diploma: , Expected in 07/23/1986 to Primary and Secondary School - Augsburg,
GPA:
Bachelors of Science: Business Administration, Expected in October 2011 to - ,
GPA:
Business Administration
Certified in Cardiopulmonary Resuscitation and First Aid. Child Development Associate (CDA) renewal - July 1, 2008. Child Development Associate (CDA): , Expected in December 2009 to - ,
GPA:
Associate of Science: Early Childhood Education, Expected in April 1, 2004 to - ,
GPA:
Early Childhood Education
Diploma: English, Expected in June 2005 to - ,
GPA:
English
Certified Office Executive -: , Expected in 1992 to - ,
GPA:
. Certificate in typing, extension course, (235 letters per minute): , Expected in July 1991 to - ,
GPA:
Certificate in shorthand, extension course, (100 syllables per minute): , Expected in 1988 to - ,
GPA:
Certified Office Help -: , Expected in 1988 to - ,
GPA:

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Resume Overview

School Attended

  • UniversityAshworth College
  • College
  • Ashworth College
  • Office Executive Technical School
  • Primary and Secondary School

Job Titles Held:

  • Child and Youth Management System Tech-Admin. Assistant
  • Child and Youth Management System Tech-Admin. Assistant
  • Program Associate
  • Administrative Assistant
  • Administrative Assistant
  • Program Assistant
  • Administrative Assistant

Degrees

  • Bachelors
  • Associates of Science
  • compatible High School Diploma
  • Bachelors of Science
  • Certified in Cardiopulmonary Resuscitation and First Aid. Child Development Associate (CDA) renewal - July 1, 2008. Child Development Associate (CDA)
  • Associate of Science
  • Diploma
  • Certified Office Executive -
  • . Certificate in typing, extension course, (235 letters per minute)
  • Certificate in shorthand, extension course, (100 syllables per minute)
  • Certified Office Help -

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