LiveCareer-Resume

Cafeteria Worker resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Summary

Experienced Manager dedicated to continuous improvement in branch performance. Well-trained in food safety. Considered strong communicator and known for establishing successful customer relationships.

Skills
  • Inventory management
  • Performance improvements
  • Sales team development
  • Staff supervision
  • Policy/program development
  • Cross-functional team management
  • Supervision and training
  • Employee scheduling
  • Communication skills
  • Customer relationship management
  • Calm under pressure
  • Succession planning
  • Team building and motivation
  • Staff training and development
  • Project management
  • Customer experiences
  • Leadership and team building
  • Inventory control
  • Employee development
  • Staff training
  • Profit and loss accountability
  • Team training and development

Experience
Cafeteria Worker, 02/2019 to 02/2020
Adcare HospitalWorcester, MA,
  • Verified adequate levels of supplies such as linens and trays and restocked low items.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Performed all work to top standards, proving best service for students, employees and school visitors.
  • Prepared food according to recipe instructions to manage regular school meals.
  • Maintained tools, equipment, and surfaces in clean, neat and working order.
  • Organized and prepared ingredients for batch cooking.
  • Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
  • Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
  • Upheld correct procedures for preparing foods and storing leftovers.
  • Monitored customer movements and quickly cleared empty tables for future customers.
  • Monitored use of condiments, utensils, and beverages and restocked as needed.
  • Oversaw register operations, counting purchases and accepting various forms of payment.
  • Adhered to safe and proper storage guidelines for incoming supplies.
  • Utilized safe and efficient methods for operating equipment.
General Manager, 11/2017 to 12/2018
Lithia MotorsEureka, CA,
  • Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
  • Enhanced operational performance by developing effective business development strategies, systems and procedures.
  • Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
  • Strategized long-term business needs while generating guest relations feedback for process improvements.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
  • Designed sales and service strategies to improve revenue and retention.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Streamlined operational efficiencies by coordinating staff development and succession planning.
  • Encouraged, trained and disciplined employees to maximize performance.
  • Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
  • Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
  • Tracked weekly sales to develop senior leadership reports for business development planning.
  • Mitigated regulatory risks by overseeing all compliance visits to ensure adherence to protocol.
  • Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
  • Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
  • Managed scheduling for employees to ensure optimal productivity.
  • Implemented effective customer service procedures to encourage positive feedback.
  • Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
  • Saved costs by managing shrink processes and inventory levels for corrective action planning.
  • Motivated and led team members to work together to achieve targets.
Manager , 10/2007 to 11/2017
Howley Bread GroupCharlottesville, VA,
  • Executed new training initiative to improve skills and develop leaders from within.
  • Led employee performance reviews and discussed improvement strategies with each team member.
  • Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Gave input on how to improve training and employee productivity.
  • Communicated and coordinated with multiple departments to achieve top results.
  • Oversaw personnel recruitment, performance and scheduling.
  • Trained current employees on additional job positions to maintain coverage of roles at all times.
  • Coached new team members on job tasks and performance strategies.
  • Enhanced team member productivity by improving monitoring systems and motivational strategies.
  • Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
  • Greeted and assisted all customers daily in high-traffic retailer.
Education and Training
High School Diploma: , Expected in 05/2001
Aberdeen High School - Aberdeen, SD
GPA:

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Resume Overview

School Attended

  • Aberdeen High School

Job Titles Held:

  • Cafeteria Worker
  • General Manager
  • Manager

Degrees

  • High School Diploma

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