Cafeteria Worker resume example with 12+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Experienced Manager dedicated to continuous improvement in branch performance. Well-trained in food safety. Considered strong communicator and known for establishing successful customer relationships.
Skills
Inventory management
Performance improvements
Sales team development
Staff supervision
Policy/program development
Cross-functional team management
Supervision and training
Employee scheduling
Communication skills
Customer relationship management
Calm under pressure
Succession planning
Team building and motivation
Staff training and development
Project management
Customer experiences
Leadership and team building
Inventory control
Employee development
Staff training
Profit and loss accountability
Team training and development
Experience
Cafeteria Worker, 02/2019 to 02/2020 Adcare Hospital – Worcester, MA,
Verified adequate levels of supplies such as linens and trays and restocked low items.
Removed trash, spills and trays to keep areas clean and professionally organized.
Performed all work to top standards, proving best service for students, employees and school visitors.
Prepared food according to recipe instructions to manage regular school meals.
Maintained tools, equipment, and surfaces in clean, neat and working order.
Organized and prepared ingredients for batch cooking.
Delivered trays and bags to patrons and assisted with collecting items such as drinks, utensils and condiments.
Carried dirty dishes to kitchen to keep dining areas clean and promote efficiency.
Restocked condiments and drink station supplies to maintain customer satisfaction.
Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
Upheld correct procedures for preparing foods and storing leftovers.
Monitored customer movements and quickly cleared empty tables for future customers.
Monitored use of condiments, utensils, and beverages and restocked as needed.
Oversaw register operations, counting purchases and accepting various forms of payment.
Adhered to safe and proper storage guidelines for incoming supplies.
Utilized safe and efficient methods for operating equipment.
General Manager, 11/2017 to 12/2018 Lithia Motors – Eureka, CA,
Established clear performance goals and metrics for revenue, P&L, customer service and customer retention for each retail unit.
Enhanced operational performance by developing effective business development strategies, systems and procedures.
Formalized operational systems and procedures by developing and introducing employee handbook, detailed job descriptions and work-flow plans.
Strategized long-term business needs while generating guest relations feedback for process improvements.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Coordinated monthly budgets, managed profit and loss and consistently met desired margin targets.
Designed sales and service strategies to improve revenue and retention.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Streamlined operational efficiencies by coordinating staff development and succession planning.
Encouraged, trained and disciplined employees to maximize performance.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Delivered exceptional client experiences with hands-on leadership of front line associates and area managers.
Tracked weekly sales to develop senior leadership reports for business development planning.
Mitigated regulatory risks by overseeing all compliance visits to ensure adherence to protocol.
Maximized time and manpower by consolidating material planning, data collecting, payroll and accounting programs into one centralized system.
Ensured supply met demand by overseeing all merchandising decisions, replenishment and inventory management.
Managed scheduling for employees to ensure optimal productivity.
Implemented effective customer service procedures to encourage positive feedback.
Directed safety operations and maintained clean work environment in adherence to FDA and OSHA requirements.
Saved costs by managing shrink processes and inventory levels for corrective action planning.
Motivated and led team members to work together to achieve targets.
Manager , 10/2007 to 11/2017 Howley Bread Group – Charlottesville, VA,
Executed new training initiative to improve skills and develop leaders from within.
Led employee performance reviews and discussed improvement strategies with each team member.
Trained and mentored new employees to maximize team performance and achieve daily performance objectives.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Gave input on how to improve training and employee productivity.
Communicated and coordinated with multiple departments to achieve top results.
Oversaw personnel recruitment, performance and scheduling.
Trained current employees on additional job positions to maintain coverage of roles at all times.
Coached new team members on job tasks and performance strategies.
Enhanced team member productivity by improving monitoring systems and motivational strategies.
Cleaned work areas regularly to keep team efficient and eliminate any safety concerns.
Greeted and assisted all customers daily in high-traffic retailer.
Education and Training
High School Diploma: , Expected in 05/2001 Aberdeen High School - Aberdeen, SD GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.