Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team. Willing to go above and beyond no matter the job title and bring a positive experience to those around me in the process.
Skills
Restocking and storage procedures
Portion sizes
Receiving supplies
Safe food handling
Computer oriented
Management experience
Cash Management
Self management and motivation
Time and planning oriented
People skills, including experience with children
Cleaning and sanitation
Nutrition understanding
Facility maintenance
Guest service
Employee supervision and motivation
Store opening and closing procedures
Process improvements
Outstanding communication skills
Inventory management
Retail inventory management
Risk management
Administrative support
Employee training
Sales professional
Leadership reports
Reliable
Team-oriented
Staff training and development
Shift checklists
Scheduling master
Education and Training
Presque Isle High SchoolPresque Isle, MEExpected in 05/2014 ā āHigh School Diploma: - GPA:
Maine Registry of Certified Nursing Assistants AndDirectCareWorkersPresque Isle, MEExpected in 01/2017 ā āC.N.A: - GPA:
Experience
Common Spirit - Cafeteria Worker Bainbridge Island, WA, 04/2018 - Current
Organized and prepared ingredients for batch cooking.
Prepared food according to recipe instructions to manage regular school meals.
Maintained tools, equipment, and surfaces in clean, neat and working order.
Performed all work to top standards, proving best service for students, employees and school visitors.
Verified adequate levels of supplies such as linens and trays and restocked low items.
Adhered to safe and proper storage guidelines for incoming supplies.
Utilized safe and efficient methods for operating equipment.
Upheld correct procedures for preparing foods and storing leftovers.
Followed guidelines for safe serving, appropriate temperatures, and proper presentation.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
Managed inventory of dining room products, including condiments, linens and flatware.
Ezcorp, Inc. - Store Manager Bacliff, TX, 07/2016 - 03/2018
Hired, trained and managed team of 10 associates, including evaluating performance and enforcing disciplinary actions.
Minimized financial discrepancies by accurately controlling monthly operations budget.
Met budget targets by controlling expenses and eliminating wasteful behaviors.
Updated store pricing, signage and merchandising based on current promotions.
Delegated work to employees based on shift requirements, individual strengths and unique training.
Secured store perimeter and enforced procedures to minimize losses and protect store assets.
Oversaw inventory management with cycle counts, audits and shrinkage control.
Processed shipments and maintained stock shelf organization.
Exceeded specific team goals and resolved issues by partnering with staff to share and implement customer service initiatives.
Developed and optimized store schedules to meet expected coverage demands and maintain optimal service levels.
Developed and implemented promotional strategies to drive business success and maintain budgetary guidelines.
Assessed, optimized and elevated operations to target current and expected demands.
Reorganized sales floor, changing product layout to optimize customer flow and improve product visibility.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Assumed positions of associate and assistant manager before promotion to store manager.
Coached and empowered employees by creating and sharing motivational vision plans.
Strengthened work flow productivity by hiring, managing and developing top talent.
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Implemented merchandising plans to drive profitability, collaborating with visual merchandising team to develop strategy.
Created and delivered weekly schedule assignments to staff members in timely manner so all shifts received adequate coverage.
Arranged inventory in rotation from oldest to newest, moving aging items to customers first to maintain fresh stock.
Oversaw inventory tracking, management and physical inventory counts.
Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
Delivered high level of service and support to each customer, paving way for future business opportunities.
Meritage Homes - Sales Associate Irving, TX, 10/2014 - 07/2016
Evaluated employee progress and compliance while identifying areas for additional coaching by monitoring daily performance.
Secured sales targets by building successful sales teams, preparing yearly sales and marketing budgets and implementing strategic action
Penetrated new markets by investigating competitor products, services and trends.
Profiled, targeted and prospected territory within and beyond existing customer base.
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School Attended
Presque Isle High School
Maine Registry of Certified Nursing Assistants AndDirectCareWorkers
