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Cafe Worker Resume Example

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CAFE WORKER
Summary

Hardworking and trustworthy individual seeking team-oriented environment. Adept in multitasking and maintaining grace and efficiency in high-pressure situations to serve customer needs, deliver exceptional service and boost business revenues.

Skills
  • Sales transaction management
  • Food preparation
  • Product knowledge
  • Meal prep
  • Safe food handling
  • Cleaning and sanitation
  • Opening and closing procedures
  • Superior communication skills
  • Concise time management
  • Cash register operations
  • Payment transactions
  • Phone orders
Experience
Cafe Worker, Company Name, July 2020-CurrentCity, State
  • Made sure guests were satisfied with meals, taking swift action to correct problems.
  • Delivered orders to kitchen, picked up and checked for accuracy and correct temperature before serving to customers.
  • Operated industrial dishwasher, washing glassware and small items by hand .
  • Answered questions about menus, giving guests list of items included in dishes when asked.
  • Rotated stock items and ingredients to maintain efficiency and freshness.
  • Protected staff and customers from infection by cleaning and sanitizing surfaces and equipment.
  • Answered customer phone calls to provide speedy and accurate information about store operations, products, promotions and orders.
  • Assisted cook with prep work including cutting vegetables and preparing side dishes and salads.
  • Resolved [Type] issues quickly to satisfy customers and reduce wait times.
  • Organized food preparation stations and replenished supplies regularly.
  • Restocked napkins, condiments and utensils at self-service areas during slow periods.
  • Trained sandwich artists to apply attention to detail and commitment to quality.
  • Maintained dining and food service areas in clean, safe and sanitary manner.
  • Chopped ingredients and prepped food items ahead of lunchtime and dinner rush periods.
  • Assisted customers, including answering questions and preparing orders.
  • Demonstrated proficient knowledge of menus, services and promotions offered to assist customers and team members.
  • Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
  • Assisted [Job title] by coaching and training new employees.
  • Assembled and served meals according to specific guest requirements.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Complied with safety and sanitation guidelines to maintain health and well-being of customers and other staff.
  • Delivered superior customer service focused on quality and meeting customer needs quickly and efficiently.
  • Reviewed orders against receipts so guests received requested items.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Lawn & Garden Associate/Overnight Associate, Company Name, May 2019-CurrentCity, State
  • Helped customers select optimal plants, tools and accessory purchases for specific needs.
  • Cleared out older items to make way for new seasonal offerings with skilled use of sales displays and special pricing.
  • Maintained well-stocked, organized and attractively merchandised garden items.
  • Kept stock healthy by watering on-schedule and deadheading flowers to promote additional blooms.
  • Moved large pallets and heavy items with pallet jacks and forklifts.
  • Used [Type] register system to ring up customer purchases, process payments and issue receipts.
  • Stocked shelves and supplies and organized displays to focus customer attention on specific items.
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors.
  • Mixed and matched paints according to customer specifications.
  • Designed and deployed new display ideas to improve accessibility to merchandise, increasing sales [Number]%.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
Kitchen Staff Member, Company Name, February 2019-March 2020City, State
  • Gathered ingredients and cleaned and cut food items to prep recipes.
  • Maintained order and cleanliness of work areas to conform with health codes.
  • Followed recipes and customer requests to prepare high-quality, delicious meals.
  • Cross-trained in other kitchen positions to support team and meet customer needs.
  • Organized ingredients and restocked supplies to prepare for busy periods.
  • Adjusted cooking methods and ingredients to accommodate dietary restrictions and allergies.
  • Built pizzas using proper amount of dough and quantities of toppings according to specifications.
  • Kept stations stocked and ready for use to maximize productivity.
  • Answered guest questions, delivering most accurate and updated information available.
  • Used provided business vehicles to deliver food orders to [Number] customers per day in [Location].
  • Prepared more than [Number] dishes per day in fast-paced [Type] environment while maintaining high customer satisfaction rate.
  • Assisted customers, including answering questions and preparing orders.
  • Promoted pizza products and distributed promotional materials through [Action] and [Action].
  • Provided customer service to over [Number] customers per day by inputting orders, processing credit and cash transactions and responding to questions and concerns.
Overnight Customer Service Representative, Company Name, August 2018-January 2019City, State
  • Offered every customer immediate and professional assistance.
  • Cultivated impactful relationships with customers and drove business development by delivering product knowledge.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Served needs of as many as [Number] customers per shift, including collecting payments, tracking rewards and handling customer service issues.
  • Answered [Number]+ inbound calls per day and directed to designated individuals or departments.
  • Replenished shelves to maintain adequate merchandise levels.
Education and Training
Bachelor of ArtsGraphic Design, , , Coastal Carolina University, , CityStateMay 2020
High School DiplomaAndrews High School, , CityStateMay 2016
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Resume Overview

School Attended

  • Coastal Carolina University
  • Andrews High School

Job Titles Held:

  • Cafe Worker
  • Lawn & Garden Associate/Overnight Associate
  • Kitchen Staff Member
  • Overnight Customer Service Representative

Degrees

  • Bachelor of Arts
    High School Diploma

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