Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Resourceful and detail-oriented worker with extensive experience in food and service industries. Fantastic multitasker with knowledge of Hotel Restaurant management and employee supervision.

Skills
  • Complex Problem-Solving
  • Time Management
  • Critical Thinking
  • Social Perceptiveness
  • Active Listening
  • Service Orientation
Experience
09/2017 to Current Breakfast Supervisor Regal Cinemas Corporation | Little Rock, AR,
  • Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
  • Collaborated with management to educate employees on menu and procedural changes.
  • Supervised team of five employees, maintaining positive and productive atmosphere to enhance employee experience.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
08/2011 to 07/2017 Bartender Shift Manager The Palms Of Sebring | Sebring, FL,
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
01/2007 to 09/2011 Server Revolution Foods | Denver, CO,
  • Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
  • Calculated charges, issued table checks and collected payments from customers.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
01/1996 to 12/2006 Server Supervisor Marriott International, Inc. | City, STATE,
  • Calculated charges, issued table checks and collected payments from customers.
  • Enforced staff performance and service standards to deliver consistent and positive customer experiences.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Sought out and implemented methods to improve service and team performance to boost business sustainability.
Education and Training
Expected in Associate of Science | Radiologic Technology Columbus Technical College, Columbus, GA GPA:

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Resume Overview

School Attended

  • Columbus Technical College

Job Titles Held:

  • Breakfast Supervisor
  • Bartender Shift Manager
  • Server
  • Server Supervisor

Degrees

  • Associate of Science

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