, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Resourceful and detail-oriented worker with extensive experience in food and service industries. Fantastic multitasker with knowledge of Hotel Restaurant management and employee supervision.
Skills
Complex Problem-Solving
Time Management
Critical Thinking
Social Perceptiveness
Active Listening
Service Orientation
Experience
09/2017 to CurrentBreakfast SupervisorRegal Cinemas Corporation | Little Rock, AR,
Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
Collaborated with management to educate employees on menu and procedural changes.
Supervised team of five employees, maintaining positive and productive atmosphere to enhance employee experience.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
08/2011 to 07/2017Bartender Shift ManagerThe Palms Of Sebring | Sebring, FL,
Balanced daily registers and generated sales reports to support financial and administrative objectives.
Engaged in small talk with patrons to build rapport and earn repeat business.
Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Promoted customer safety by maintaining current list of available ride services for inebriated customers.
01/2007 to 09/2011ServerRevolution Foods | Denver, CO,
Responded quickly to customer concerns and inquiries and provided appropriate answers, escalating major issues to management immediately.
Calculated charges, issued table checks and collected payments from customers.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
01/1996 to 12/2006Server SupervisorMarriott International, Inc. | City, STATE,
Calculated charges, issued table checks and collected payments from customers.
Enforced staff performance and service standards to deliver consistent and positive customer experiences.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Sought out and implemented methods to improve service and team performance to boost business sustainability.
Education and Training
Expected in Associate of Science | Radiologic TechnologyColumbus Technical College, Columbus, GAGPA:
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